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Provider information and services
Emirates
About
Emirates is a major airline based in Dubai, United Arab Emirates, and is a subsidiary of The Emirates Group, owned by the Investment Corporation of Dubai. It is recognized as the largest airline in the Middle East and one of the world's largest international airlines. Emirates operates a fleet of wide-body aircraft, primarily Airbus A380s and Boeing 777s, serving over 150 cities in 80 countries across six continents from its hub at Dubai International Airport. The airline is known for its luxurious amenities, including private suites, onboard showers in First Class on select A380s, gourmet cuisine, and an award-winning in-flight entertainment system called \ice\"."
Luggage & cancellation policy
Luggage included
Economy Class: 1 piece up to 23kg. Business Class: 2 pieces up to 32kg each. First Class: 2 pieces up to 32kg each.
Additional luggage
Additional baggage can be purchased online or at the airport. Rates vary by route.
Cancellation Policy
Refund eligibility depends on fare type. Flex fares offer more flexibility. Cancellation fees apply based on route and timing.
Pregnant on board
Pregnant passengers can travel up to 28th week without medical certificate. From 29th to 36th week, medical certificate required. Travel not permitted after 36th week.
Unaccompagned minor
Emirates offers Unaccompanied Minor service for children aged 5-11. Children 12-16 can opt for service. Must be booked at least 48 hours before flight.
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
Emirates provides wheelchair assistance, special meals, and support for passengers with disabilities. Pre-notification required.
Pets
Small pets allowed in cabin on select routes. Must be in approved container. Service animals accepted.
Entertaiment on board
Emirates FAQs
Everything you need to know to travel with Emirates: amenities, cancellation policy, luggage allowance and more
Emirates offers complimentary meals and snacks on board, ensuring passengers have access to free food during their flight.
Emirates, the airline based in Dubai, offers flights to various destinations across six continents, including major cities in Europe, Asia, Africa, Oceania, North America, and South America.
Emirates charges seat selection fees in Economy Class, with costs ranging from $15 to $35 depending on the route, while seat selection in Business and First Class is complimentary.
Yes, with Emirates, strollers and car seats are free to check.
To request special assistance for reduced mobility when traveling with Emirates, you should notify the airline in advance, as they offer wheelchair assistance, special meals, and support for passengers with disabilities.
Emirates' cancellation policy indicates that refund eligibility depends on the fare type, with Flex fares offering more flexibility, and cancellation fees apply based on route and timing.
Yes, Emirates offers in-flight entertainment options.
Emirates allows additional baggage to be purchased online or at the airport, with fees varying depending on the route.
The carry-on size allowance for Emirates is as follows: Economy Class allows 1 piece up to 23kg, while Business Class and First Class both allow 2 pieces up to 32kg each.
Emirates offers an Unaccompanied Minor service for children aged 5-11, and children aged 12-16 can opt for this service voluntarily. The service must be booked at least 48 hours before the flight.
Emirates does not allow name changes on a ticket.
Small pets are allowed in the cabin on select routes with Emirates, provided they are in an approved container. Service animals are also accepted.
Pregnant passengers can fly with Emirates up to the 28th week of pregnancy without a medical certificate. Between the 29th and 36th weeks, a medical certificate is required, and travel is not permitted after the 36th week.
Yes, on Emirates flights, you can charge your devices as they provide USB plugs on board.
Emirates allows passengers to bring sports equipment and musical instruments, subject to specific conditions and size restrictions.
Yes, Wi-Fi is available on Emirates flights.
airport information
Most popular Emirates airports
Amenities at airport
Wifi
Shopping
Parking
ATM
Taxis
Accessibility
WC
Shower
Lounge
Lost and Found Officeinformation
Distance to city center
5 km
Car connection
E11, Exit D70Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops are located in all terminals, with major outlets including Duty-Free, Boots, and WHSmith.
Parking
- Parking available at Terminals 1, 2, and 3, approximately 7.5€ (AED 30) per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport, including accessible facilities.
Shower
- Yes
Lounge
- Lounges available in all terminals, including the Marhaba Lounge and Emirates Lounge.
Lost and Found Office
- Located in all terminals, contact information provided at information desks.
Public transit options for Dubai
- Bus: 13B, 32C, 43, 44, 48
- Metro: Red Line
Amenities at airport
WifiShoppingParking
DiningATMTaxisAccessibilityWCShowerLoungeLost and Found Office
Car Rentalinformation
Distance to city center
5 kmCar connection
Dhaka-Mymensingh Highway, Exit at Airport RoadWifi
- Free Wi-Fi available throughout the airport for a limited time.
Shopping
- Shops are available in the intertiol terminal, including duty-free and souvenir shops.
Parking
- Parking available at the airport, approximately 0.43€ (50 BDT) per hour.
Dining
- Restaurants are located in both the domestic and intertiol terminals, offering local and intertiol cuisine such as fast food and traditiol Bangladeshi dishes.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, toilets
WC
- Available throughout the airport.
Shower
- Showers are available in some lounges, typically included in the lounge access fee.
Lounge
- Lounges available, including the Balaka Executive Lounge, offering food, drinks, and shower facilities.
Lost and Found Office
- The Lost and Found office located in the arrivals area.
Car Rental
- Car rental services are available at the airport, with major companies like Avis and Hertz.
Public transit options for Dhaka
- Bus Line 3, Airport Railway Station, 17 km
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
5 kmCar connection
A1, exit 2Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops located in both terminals, include Duty-Free and local brands like Ale-Hop.
Parking
- Parking available in P1, P2, and P3, approximately 0.95€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, toilets.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including ANA Lounge in Terminal 1.
Lost and Found Office
- Located in the arrivals area of Terminal 1.
Public transit options for Humberto Delgado Airport
- Bus: 705, 722, 744, 783
- Metro: Red Line
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
4 kmCar connection
A1, Exit 6Wifi
- Free Wi-Fi available throughout the airport; premium high-speed access is also offered.
Shopping
- Shops are available in all terminals, including duty-free and luxury brands like \Hermès\ and \Lacoste.\.
Parking
- Parking available in multiple lots, including short-term and long-term options, approximately 4.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including Air France Lounge and Star Alliance Lounge, offering amenities like food, drinks, and showers.
Lost and Found Office
- Located in each terminal, items can be reported and claimed online.
Public transit options for Paris Charles de Gaulle Airport
- RER B
- Bus 350
- Bus 351
- Roissybus
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
10 kmCar connection
A3, Exit 50Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops available in both terminals, includes duty-free, Hugo Boss, and electronics stores.
Parking
- Parking available at Terminal 1 and Terminal 2, approximately 5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, assistance.
WC
- Available throughout the airport, including accessible facilities.
Shower
- Yes
Lounge
- Lounges available in both terminals, includes Lufthansa Lounge and Air Canada Maple Leaf Lounge.
Lost and Found Office
- Located in Terminal 1, Level 0, Area A.
Public transit options for Frankfurt am Main Airport
- Buses: 61, 62, 77
- Metro: S8, S9
- Train: ICE, IC, RE
Emirates destinations
Not sure where to begin your Emirates adventure? Check out these popular Emirates destinations for travel details and nearby attractions:
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