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Provider information and services
LNER
About
LNER is a train company based in the United Kingdom. It operates a wide range of services, from high-speed intercity trains to local services. Its most popular routes include London to Edinburgh, London to Leeds, and London to York. LNER offers a variety of train types, including the Azuma, InterCity 225, and HST. The Azuma is a modern, high-speed train that offers comfortable seating and onboard Wi-Fi. The InterCity 225 is a classic train that offers a more traditional experience. The HST is a high-speed train that offers a smooth ride and plenty of legroom. LNER offers a variety of ticket types, including Advance, Anytime, and Off-Peak. Advance tickets are the cheapest option and must be booked in advance. Anytime tickets are more expensive but can be used at any time. Off-Peak tickets are the most affordable option for travelling during off-peak times. Onboard facilities include comfortable seating, Wi-Fi, power sockets, and a range of food and drink options. LNER also offers a range of discounts and special offers, making it an affordable and convenient way to travel.
Luggage & cancellation policy
Luggage included
2 pieces of luggage and 1 small item included
Luggage storage
Overhead racks, luggage areas at the end of carriages, and under seats
Cancellation Policy
Refund policies apply as per ticket conditions
Refund
Full refund available if train is cancelled
Amenities on board the train
Wifi
Food sold onboard
Cafe bar serving hot and cold drinks, snacks, and light meals. First Class passengers receive complimentary refreshments
Seat reservation
Seat reservations are included with Advance tickets. Optional for other ticket types at £0-£2 per person depending on route
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, ramps for boarding, passenger assistance service available
Pets
Small pets travel free. Dogs must be on a lead. Maximum two pets per passenger
Quiet zone
Popular routes
LNER train tickets
Select the route
Showing the fastest and cheapest results for Feb 08
LNER
09:30AM6h01
London St Pancras International (STP)03:31PMEdinburgh Waverley (EDB)
€2511One-way
2 transfers
LNER
10:05AM6h22
London St Pancras International (STP)04:27PMEdinburgh Waverley (EDB)
€2511One-way
2 transfers
LNER
11:00AM6h32
London St Pancras International (STP)05:32PMEdinburgh Waverley (EDB)
€2511One-way
2 transfers
LNER
12:14PM6h13
London St Pancras International (STP)06:27PMEdinburgh Waverley (EDB)
€2511One-way
2 transfers
Popular LNER routes
London Kings Cross (KGX) to Leeds station (LDS) train
from €39
Direct trains available
2h10 average duration
6trains per day
Served by
- Grand Central Trains
- East Midlands Trains
- First Hull Trains
- LNER
London Kings Cross (KGX) to Edinburgh Waverley (EDB) train
from €49
Direct trains available
4h07 average duration
6trains per day
Served by
- LNER
- Avanti West Coast
- TransPennine Express
- Caledonian Sleeper
- Lumo
- CrossCountry
Newcastle station (NCL) to Edinburgh Waverley (EDB) train
from €9
Direct trains available
1h24 average duration
8trains per day
Served by
- CrossCountry
- LNER
- TransPennine Express
- Lumo
- Northern Rail (3)
London Kings Cross (KGX) to Newcastle station (NCL) train
from €23
Direct trains available
2h36 average duration
6trains per day
Served by
- Grand Central Trains
- Lumo
- TransPennine Express
- First Hull Trains
- East Midlands Trains
- LNER
Edinburgh Waverley (EDB) to London train
from €31
Direct trains available
4h10 average duration
11trains per day
Served by
- LNER
- Caledonian Sleeper
- Avanti West Coast
- CrossCountry
- Lumo
- TransPennine Express
Newcastle station (NCL) to London train
from €16
Direct trains available
2h46 average duration
8trains per day
Served by
- LNER
- CrossCountry
- First Hull Trains
- Grand Central Trains
- Lumo
Edinburgh Waverley (EDB) to Newcastle station (NCL) train
from €9
Direct trains available
1h23 average duration
8trains per day
Served by
- CrossCountry
- Lumo
- Northern Rail (3)
- LNER
- TransPennine Express
Doncaster station (DON) to London train
from €15
Direct trains available
1h31 average duration
12trains per day
Served by
- Grand Central Trains
- First Hull Trains
- East Midlands Trains
- LNER
LNER FAQs
Everything you need to know to travel with LNER: amenities, cancellation policy, luggage allowance and more

You can travel with LNER on their train services between London and Scotland, including major cities like Edinburgh, York, Newcastle, and Leeds.
Trains operated by LNER are accessible for passengers with reduced mobility, offering features such as wheelchair spaces, accessible toilets, ramps for boarding, and a passenger assistance service.
LNER allows ticket cancellations subject to the refund policies outlined in their ticket conditions.
You don't need to go through a formal check-in process with LNER; simply board the train with your valid ticket.
Yes, LNER provides compensation if you miss your connection due to a delay.
Refunds for LNER's Anytime or Off-Peak tickets can take 7-10 working days to process, with a £10 admin fee, while Advance tickets are non-refundable.
For compensation requests with LNER, refund processing takes 7-10 working days. Advance tickets are non-refundable, while Anytime and Off-Peak tickets are refundable with a £10 admin fee.
For a train delay with LNER above 120 minutes, compensation is 50% of the single ticket price.
For a delay between 60-119 minutes, LNER provides a compensation of 25% of the single ticket price.
London North Eastern Railway (LNER) trains typically depart from London King's Cross station.
On LNER trains, passengers can store two pieces of luggage and one small item in overhead racks, luggage areas at the end of carriages, and under seats.
LNER does not operate overnight trains as night journeys are not available.
You do not need to bring a passport when traveling with LNER, as it primarily operates within the United Kingdom.
Small pets can travel for free on LNER trains, with dogs required to be on a lead and a maximum of two pets allowed per passenger.
If your train with the provider LNER is canceled, you are eligible for a full refund.
With LNER, refundable train tickets typically include Anytime and Off-Peak tickets, though restrictions may apply and it's important to check the terms and conditions for each ticket type.
LNER trains are equipped with USB plug sockets for passenger convenience.
Subway tickets cannot be purchased onboard LNER trains.
LNER does not provide compensation for delays caused by weather or strikes.
Yes, LNER trains offer onboard WiFi for passengers.
LNER offers quiet zones on their trains, providing a tranquil environment for passengers seeking a peaceful journey.
station information and services
Most popular LNER train stations
Amenities at train station
information
Ticket Office Hours
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Wifi
- Free, unlimited Wi-Fi in the station.
Lockers
- Located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00.
Shopping
- Type of shops available: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
Parking
- Car Park: Station Car Park
Dining
- Caffè Nero
- Starbucks
- The Pasty Shop
- Upper Crust
- Giraffe World Kitchen
- Black Sheep Coffee
- Hotel Chocolat
- Leon
- Pret a Manger
- Wasabi
- & more
Taxis
- Taxi: The taxi rank is situated on Pancras Road just outside of the station.
- Accessible taxis: Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
Accessibility
- There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall.
WC
- Toilets Location: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located next to platform 9 and can be operated by a radar key.
- Baby changing facilities: Yes
Hotel
- Point A Hotel, London Kings Cross St Pancras
- Premier Inn London Kings Cross Hotel
- St. Pancras Renaissance Hotel London
Ticket Office
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Bike Parking
- Storage sheltered: Yes
- Storage location: Platforms 1, 8 & 9
- Storage CCTV: Yes
Information Desk
- Located near the main entrance.
Public transit options for London Kings Cross
- Underground lines: Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan, Victoria
- Bus lines: 10, 17, 30, 45, 46, 59, 63, 73, 91, 205, 214, 259, 390, 476
- Train lines: Thameslink, Grand Central, Hull, London North Eastern, Gatwick Express
- Metro: N/A
Amenities at train station
information
Ticket Office Hours
- Mon - Sat: 05:00 - 23:59
- Sun: 07:00 - 23:59
Wifi
- Free public Wi-Fi available.
Lockers
- You can leave luggage at Excessive Baggage Company on Platform 2.
Shopping
- Type of shops available: Wide range of shops Passport Photo Booth
Parking
- Car Park: New Street: Long Stay
Dining
- Bagel Factory
- Burger King
- Caffè Nero
- Costa Coffee
- JD Wetherspoon
- The Pasty Shop
- The Beer House
- M&S
- Pret a Manger
Taxis
- Taxi: Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.
- Accessible taxis: Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts.
Accessibility
- Entrances are step free. Station is equipped with an elevator. Staffed with guide communicators for the deaf. Tactile warning strips are on the platform edges for the blind.
WC
- National key toilets: Yes
- National key toilets location: At entrance to Public Toilets
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets,
Hotel
- Old Waverley Hotel
- Jurys Inn Edinburgh
- The Scotsman Hotel
Ticket Office
- Mon - Sat: 05:00 - 23:59
- Sun: 07:00 - 23:59
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).
- Storage CCTV: Yes
Information Desk
- Information booths are located on the concourse.
Public transit options for Edinburgh Waverley
- Bus lines: 22, 30, 33, X22, X25, X37
- Train lines: Avanti West Coast, Caledonian Sleeper, CrossCountry, LNER, ScotRail, Transpennine Express
- Location for Rail Replacement Services: Buses pick up/drop off on Waterloo Place, pick up across from Apex Hotel and drop off outside the Apex Hotel.
- Metro: No metro available.
Amenities at train station
information
Ticket Office Hours
- Mon - Sat: 04:45 - 23:59
- Sun: 06:45 - 22:30
Wifi
- Free Wi-Fi in the station.
Lockers
- Located on the main concourse. Services provided by Excess Baggage Co, open daily from 08:00 until 21:00.
Parking
- Car Park: Station Car Park
Dining
- Bagel Factory
- Caffè Nero
- KFC
- Leon
- McDonald's
- The Pasty Shop
- Starbucks
- Pret a Manger
- JD Wetherspoon
- Delice de France
Taxis
- Taxi: Taxi rank outside New Station Street entrance near the bus interchange.
- Accessible taxis: Taxi rank outside New Station Street entrance near the bus interchange.
Accessibility
- There are elevators or level access to all platforms in the whole station. Ramps for train access and wheelchairs are also available.
WC
- Toilets Location: Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse
- National key toilets: Yes
- Baby changing facilities: Yes
Hotel
- DoubleTree by Hilton Hotel Leeds City Center
- The Queens Hotel
- Leeds Marriott Hotel
Ticket Office
- Mon - Sat: 04:45 - 23:59
- Sun: 06:45 - 22:30
Bike Parking
- Storage sheltered: No
- Storage location: Platform 0 / 1 Platform 6 / 8 behind the lift Platform 12 / 15 Short stay car park
- Storage CCTV: Yes
Information Desk
- Located on the North Concourse near the Wellington Street entrance. Open daily from 08:00 to 21:00.
Public transit options for Leeds
- Bus lines: 1, 16, 201, 229, 34, 5, 60, A1
- Train lines: Northern, TransPennine Express
Amenities at train station
information
Ticket Office Hours
- Mon - Sat: 05:00 - 21:20
- Sun: 07:30 - 21:20
Wifi
- Free Wi-Fi available in the station.
Shopping
- Type of shops available: WH Smith, Boots, Sainsbury, Costa, Cafe Nero, Pumpkin Cafe, AMT Coffee,.Greggs, Centurion,Destination 1850 and M&S
Parking
- Car Park: Short stay
Dining
- Caffè Nero
- Costa Coffee
- Pumpkin Cafe Shop
- AMT Coffee
- Burger King
- The Centurion
- Destination 1850
- Pasta Station
Taxis
- Taxi: Newcastle is a large station, taxis are available 24/7 from the station taxi rank.
Accessibility
- Step-free access throughout station, elevators, accessible ticket machine, wheelchairs available.
WC
- Toilets Location: The toilets are located on Platform 3, Platform 4 and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platform 3/4.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; these toilets are operated by a radar key. A radar key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse) or from station staff on Platforms 3/4.
- Baby changing facilities: Yes
Hotel
- The County Hotel, Newcastle
- Hampton by Hilton Newcastle
- Royal Station Hotel
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Ticket Office
- Mon - Sat: 05:00 - 21:20
- Sun: 07:30 - 21:20
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
- Storage CCTV: Yes
Information Desk
- Information desk is available in the main station building on the concourse.
Public transit options for Newcastle
- Metro lines: Green, Yellow
- Bus lines: 1, 8, 10, 11, 12, 12A, 22, 22X, 30, 31, 38, 131
- Train lines: LNER, CrossCountry, TransPennine Express, Northern
- Location for Rail Replacement Services: Rail Replacement Coaches leave from the front of the station.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:00 - 20:00 Sunday 08:00 - 19:00 For Advance Purchases, the opening hours are: Mon - Fri 08:00 until 19:00. Sat 08:00 until 18:00. Sun 09:00 until 18:00
Parking
- Car Park: Station Short Stay Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible machines are available on the main concourse
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff.
- National key toilets: Yes
- National key toilets location: The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Within station, within car park, and next to the ticket office
- Storage CCTV: Yes
Public transit options for York
- Location for Rail Replacement Services: Pick Up / Drop Off at Bus Stand E outside the Principal Hotel
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:00 - 20:00 Sunday 08:00 - 20:00
Parking
- Car Park: Spittle Bank
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible taxis: Outside station plus we can book by phone
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1.
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Alongside station entrance and adjacent to BTP office
- Storage CCTV: Yes
Public transit options for Peterborough
- Location for Rail Replacement Services: Rail Replacement Coaches leave from the station entrance.
Stevenage












Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:30 Saturday 06:45 - 21:30 Sunday 08:00 - 20:15
Parking
- Car Park: Railway South Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to the platforms via lifts. Assistance Meeting Point is the ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: WC available on station concourse
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting areas are available on all platforms
Bike Parking
- Storage location: Long and short term car park areas
- Storage CCTV: Yes
Durham









Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 18:00 Saturday 07:00 - 17:00 Sunday 09:00 - 16:00
Parking
- Car Park: Short stay
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on the Concourse of both platforms. The National key toilets are located on both platforms; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on both platforms.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on both platforms.
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Waiting Room Platform 1 opening hours Monday to Saturday - 04:00 - 22:00 Sunday 08:00 - 22:00 Platform 2 opening hours Monday to Saturday 05:30 - 20:00 Sunday 09:00 - 20:00
Bike Parking
- Storage sheltered: Yes
- Storage location: North end of Platforms 1 and 2
- Storage CCTV: Yes
Public transit options for Durham
- Location for Rail Replacement Services: Pick Up / Drop Off in the station car park.
Doncaster












Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 20:00 Saturday 06:00 - 19:00 Sunday 08:00 - 18:00
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible public telephones: Phones are low level but not text
- Accessible taxis: Advance booking not required
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: .
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 3 opening hours - 05:00 - 22:30 Platform 4 North Waiting Room opening hours - 05:00 - 01:30 Platform 4 South Waiting Room opening hours - 05:00 - 22:30
Bike Parking
- Storage sheltered: Yes
- Storage location: Within car park
- Storage CCTV: Yes
Public transit options for Doncaster
- Location for Rail Replacement Services: Pick Up / Drop Off outside the front of the station and park in the station overflow car park.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 19:00 Saturday 07:00 - 19:00 Sunday 09:00 - 16:00
Parking
- Car Park: Forecourt
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: A small number are accessible, therefore advance notification (via station) ensures they are available when required
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse.
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00
Bike Parking
- Storage sheltered: Yes
- Storage location: Front of station
- Storage CCTV: Yes
Public transit options for Wakefield Westgate
- Location for Rail Replacement Services: Pick Up / Drop Off at the bus stop (W9) in the short-stay car park.
Darlington











Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 19:00 Saturday 07:00 - 19:00 Sunday 08:00 - 18:00
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: text phones are available and staff are on hand to assist as required due to no low level phones
- Accessible taxis: Generally available but advance booking recommended
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on the Main Concourse; these toilets can be accessed from all platforms. The National key toilets are adjacent to Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Reception on Platform 1 upon request.
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: stations front
- Storage CCTV: Yes
Public transit options for Darlington
- Location for Rail Replacement Services: Replacement coach services depart from the station entrance
Amenities at train station
information
Address
Glasgow Queen Street station, North Hanover Street, George Square, Glasgow, Glasgow City, G1 2AFTicket Office Hours
- Opening hours: Monday - Friday 05:10 - 23:55 Saturday 05:10 - 23:55 Sunday 07:10 - 23:55
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Inside the station next to the ticket office
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Glasgow Queen Street
- Location for Rail Replacement Services: Buses pick up/drop off from the bus stop on the bridge at Cathedral Street
- Metro: Interchange station for SPT Subway
Aberdeen














Amenities at train station
information
Ticket Office Hours
- 6:00 AM - 11:00 PM Monday - Sunday
Number of platforms
7Wifi
- Free
Parking
- The car park is open 24/7. Access is available via College Street.
Dining
- The Silver Darling
- Moonfish Cafe
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps, restrooms.
WC
- £0.30
Hotel
- Residence Inn Aberdeen
- Hilton Aberdeen TECA
- Jurys Inn Aberdeen
Lost and Found Office
- Located in the main concourse
Bike Parking
- 80 places, covered
Car Rental
- Enterprise
- Europcar
Information Desk
- Located in the main concourse
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, ticket office, and platforms
- Hall 2: waiting area and shops
Public transit options for Aberdeen
- Bus: Several lines available
- Train: ScotRail services
- National Rail services
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 16:00 Saturday 08:00 - 16:00 Sunday 09:00 - 16:00
Distance to city center
2 kmParking
- Car Park: North Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible taxis: Advance booking advisable
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1 and between Platforms 2 and 3. The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1 or from station staff on Platform 2/3.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a radar key. A radar key is available from the Customer Information Point on Platform 1 or from station staff on Platforms 2/3.
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 1 Costa Waiting Room Mon-Sat 05:30 - 19:00. Sun 09:00 - 1900 South Waiting Room Mon - Sat 05:30 - 23:30 Sun 09:00 -23:30 Platform 2/3 North and South Waiting Rooms Mon - Sat 05:30 - 18:00 Sun 09:00 - 18:00 Middle Waiting Room Mon - Sat 05:30 - 23:00 Sun 09:00 - 23:00
Bike Parking
- Storage sheltered: Yes
- Storage location: south end of Platform 1
- Storage CCTV: Yes
Public transit options for Newark Northgate
- Location for Rail Replacement Services: Rail Replacement Coaches leave from the front of the station.
Grantham










Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:30 - 16:00 Saturday 08:00 - 16:00 Sunday 09:00 - 15:00
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible taxis: Advance booking advisable
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1.
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 1 Waiting Room Opening Times - Mon - Fri 05:30- 23:10. Sat 05:30- 21:30. Sun 08:45- 22.40 Platform 2 waiting Room Opening Times - Mon - Fri 05:30 - 23:20. Sat 05:30- 23:10 Sun 08:45- 23:10
Bike Parking
- Storage sheltered: Yes
- Storage location: Opposite station front
- Storage CCTV: Yes
Public transit options for Grantham
- Location for Rail Replacement Services: Rail Replacement Coaches leave from the front of the station.
Nottingham











Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:00 - 22:00 Saturday 05:00 - 22:00 Sunday 07:15 - 22:20
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a category A access station. There are lifts available to all platforms and there is level and ramp access to the concourse and ticket office/machines. This station has tactile paving at the edge of each platform.
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible public telephones: none
- Accessible taxis: Taxi number displayed on useful information poster at station.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6. The National key toilets are located on the Southern Concourse, Platform 1/3 and Platform 5/6; these toilets are operated by a radar key.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on the Southern Concourse, Platform 1/3 & Platform 5/6; these toilets are operated by a radar key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle hub located on ground floor of multi-storey car park on Queens Road. Additional stands in secure compound adjacent to Platform 1 on Station Road.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from information point,Yes - from ticket office
- Helpline Contact: 08000 11 33 23
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Nottingham
- Location for Rail Replacement Services: Rail replacement buses will pick up and drop off from Carrington Street, at the front of the station.
Lincoln Central









Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:00 - 19:30 Saturday 05:00 - 19:30 Sunday 10:30 - 21:30
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A station. This station has step free access to all platforms. This station doesn't have tactile paving at the edges of the platforms.
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: all cabs on station rank are wheelchair accessible
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Fastticket
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 4. The National key toilets are located on Platform 3; these toilets are operated by a radar key.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 3; these toilets are operated by a radar key.
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets
Bike Parking
- Storage sheltered: Yes
- Storage location: Between station front and St Marys Church
- Storage CCTV: Yes
Public transit options for Lincoln Central
- Location for Rail Replacement Services: Outside the front of the station.
Harrogate










Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 19:00 Saturday 06:15 - 19:00 Sunday 09:15 - 18:00 part time opening hours
Shopping
- Type of shops available: shopping precinct and real ale pub adjacent to station platforms.
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A station, Level access to both platforms via separate entrances. Lifts between platforms are available from first to last train.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Disabled user friendly
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accepts Cash & Cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: As per ticket office opening hours
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: Yes
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: Yes
Public transit options for Harrogate
- Location for Rail Replacement Services: Replacement transport will pick up/drop off in the station car park
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:00 - 22:50 Saturday 05:00 - 22:50 Sunday 07:45 - 23:00
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A access station. There is step free access to the concourse and ticket hall. There are lifts available to all platforms. This station has tactile paving at the edge of each platform.
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on the Main Concourse, Platform 1, Platform 2/3, Platform 5 and Platform 6/8. The National key toilets are located on the Main Concourse, Platform 5 and Platform 6/8; these toilets are operated by a radar key. The radar key is available from the Customer Reception upon request.
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle hub located at station entrance (next to taxi rank). Additional stands available on Platform 6.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from information point,Yes - from ticket office
- Helpline Contact: 08000 11 33 23
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Sheffield
- Location for Rail Replacement Services: Pick Up / Drop Off at Bus Stand E5 or E6 in the Bus station.
Cambridge












Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:10 - 23:00 Saturday 05:10 - 23:00 Sunday 07:00 - 22:55
Distance to city center
1 kmParking
- Car Park: Premium Bay
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Details of nearest taxis are shown on station information poster
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 4. The accessible toilets are on platform 4
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Platforms 1, 4 and 7
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle point is by the Car Park
- Storage CCTV: Yes
Public transit options for Cambridge
- Location for Rail Replacement Services: Rail replacement buses depart from the front of the station
Dundee













Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:25 - 19:30 Saturday 06:25 - 19:30 Sunday 08:30 - 19:30
Shopping
- Type of shops available: WHSmith newsagent. PhotoMe photo booth.
Parking
- Car Park: Short Stay Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on the platform. Radar - National Key Scheme
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Dundee
- Location for Rail Replacement Services: Buses pick up/drop off from the layby on Riverside Drive, 200 yards from the station entrance
Inverness












Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 20:30 Saturday 06:30 - 18:30 Sunday 09:15 - 20:20
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates Blue Badge parking bays: 3
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Inverness
- Location for Rail Replacement Services: Buses pick up/drop off from the Eastgate side of the station at the short stay car park
Leuchars










Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:20 - 21:45 Saturday 06:20 - 21:45 Sunday 10:10 - 22:15
Shopping
- Type of shops available: News kiosk and taxi kiosk
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B station. Ramp to Island platform. The Passenger Assist meeting point is at the Ticket Office Blue Badge parking bays: 4
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 2. Radar - National Key Scheme
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Leuchars
- Location for Rail Replacement Services: Buses pick up/drop off from the bus stop at the station entrance, next to the car park
Middlesbrough









Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:30 - 19:30 Saturday 05:30 - 19:30 Sunday 08:15 - 19:00
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from the subway to both platforms, the booking hall and concourse. This station is staffed for all services. This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine is located within the Booking Hall.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on the Station Concourse; these toilets are operated by a radar key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Storage Locations: On the station concourse - space for 86 cycles Wood Street Car Park - space for 28 cycles
- Storage CCTV: Yes
Public transit options for Middlesbrough
- Location for Rail Replacement Services: Pick Up / Drop Off in the layby on Bridge Street at the rear of the station.
Berwick-upon-Tweed













Amenities at train station
information
Ticket Office Hours
- 7:00 AM - 7:00 PM Monday - Friday
- 8:00 AM - 4:00 PM Saturday
- Closed Sunday
Distance to city center
1 kmNumber of platforms
2Wifi
- Free
Parking
- Parking is available 24/7 with access from the main road.
Dining
- The Maltings Kitchen
- Audela
Taxis
- Outside the main entrance.
Accessibility
- Ramps, restrooms.
WC
- £0.50
Hotel
- Marshall Meadows Manor
- The Kings Arms Hotel
- Queens Head Hotel
Lost and Found Office
- Located in the main hall
Car Rental
- Enterprise
- Europcar
Information Desk
- Located in the main hall
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, ticket office, and waiting area
- Hall 2: access to platforms
Public transit options for Berwick-upon-Tweed
- Bus: Several local bus services available
- Taxi: Local taxi services available
Amenities at train station
information
Ticket Office Hours
- 6:00 AM - 11:00 PM Monday - Sunday
Distance to city center
3 kmNumber of platforms
36Wifi
- Free
Lockers
- Luggage lockers are located on level -1, close to Platform 3 near the Rue de Maubeuge entrance.
Parking
- The car park is open 7 days a week from 5:00 a.m. to 1:00 a.m. Departures can be made outside of opening hours. You can access the car park at 18 Rue de Dunkerque.
Dining
- Terminus Nord
- Chez Casimir
- Brasserie Terminus Nord
- McDonald’s
- Bonne Journeé
- Autogrill Grignotin
- Autogrill Chips & Snacks
Taxis
- Outside the main entrance.
Accessibility
- Elevators, tactile warning strips. Contact the Accès Plus Mobility Service Centre at +33 890640650 or [email protected].
WC
- €0.70
Hotel
- Hotel Whistler
- Mercure Paris Gare du Nord
- Ibis Paris Gare du Nord
- Le Matissia
- OKKO Hotels Paris Gare de l'Est
Lounge
- Located in the main hall
Lost and Found Office
- Located in the main hall
Ticket Office
- Mon - Sun: 04:45 - 01:30
Bike Parking
- 1200 places, covered
Car Rental
- Avis
- Europcar
- Hertz
Information Desk
- Located in the main hall
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, platform 1-19 for train to Lille, Brussels, Amsterdam, Cologne
- Hall 2: Eurostar check-in for train to London
- Hall 3: Eastern side concourse served by platform 20-21 & 30-36 used by TER & suburban trains
- Hall 4: leading to RER platform
Public transit options for Paris Gare du Nord
- Metro: Line 4, Line 5
- RER: Line B, Line D
- Bus: Several lines available
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:00 - 20:15 Sunday 08:00 - 20:15
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A Station, Scooter Friendly Station - There is level access to all the platforms and a wheelchair is available if pre-booked via 0800 138 5560, or by asking for help at the Station Supervisors office next to platform 1. There are also escalators and lifts available from the bus station below up to the rail station. Please note that escalators and lifts are not operated by Northern or Network Rail.
- Accessible public telephones: in the interchange
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accepts Cash & Cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: As per ticket office opening hours
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Toilets and accessible toilets are available at the bus and coach Interchange next to the rail station.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage CCTV: Yes
Public transit options for Bradford Interchange
- Location for Rail Replacement Services: Pick Up / Drop Off at parcels bay adjacent to Platform 1, through the red gate.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:30 - 20:00 Saturday 05:30 - 20:00 Sunday 08:15 - 19:15
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is provided from the station entrance to all platforms. This station is staffed for all services. This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149. Please be aware that this station has no tactile paving on the platform edge.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located in the pavilion on the Station Concourse. The National key toilets are located in the pavilion on the station Concourse; these toilets are operated by a radar key.
- National key toilets: Yes
- National key toilets location: The National key toilets are located in the pavilion on the Station Concourse; these toilets are operated by a radar key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: Platforms 2 & 7
- Storage CCTV: Yes
Public transit options for Hull
- Location for Rail Replacement Services: Pick Up / Drop Off in the bus interchange (adjacent to the railway station).
Horsforth






Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:00 Saturday 06:10 - 19:00 Sunday 09:15 - 16:30 part time opening hours
Distance to city center
1 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category B station, No access problems onto both of the platforms as access is via road bridge and ramp.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accepts Cash & Cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: in the car park
- Storage CCTV: Yes
Public transit options for Horsforth
- Onward travel information: Bus stops are close to the station. Busline 0871 200 2233
- Location for Rail Replacement Services: Bus stops on Troy Road, outside Mill House.
- Metro: WYPTE 0113 245 7676
Amenities at train station
information
Ticket Office Hours
- 24/7
Wifi
- Free Wi-Fi in the station.
Lockers
- Provided by Excess Baggage Co located in the North Terminal, open daily from 06:00 until 18:00.
Parking
- Car Park: Airport Car Park
Dining
- Costa Coffee
- KFC
- McDonald's
Taxis
- Taxi: Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex
Accessibility
- Escalators, elevators, induction loop, accessible ticket machines, impaired mobility set down, wheelchair ramp for train access, accessible toilets, accessible booking office.
WC
- Toilets Location: Platforms 1 and 2
- National key toilets: Yes
- Baby changing facilities: Yes
Hotel
- Hilton London Gatwick Airport
- Travelodge Gatwick Airport Central
- Premier Inn London Gatwick Airport (North Terminal)
Lounge
- Waiting rooms location: Heated waiting areas are available on platforms
Ticket Office
- 24/7
Car Rental
- Car hire: Yes, various companies operate from both North and South airport terminals, 200 yards from the station.
Information Desk
- Located inside the main terminal.
Public transit options for Gatwick Airport
- Bus lines: GH1, 17, 18
- Train lines: Thameslink, Brighton Main Line, Gatwick Express, Redhill Line, Mainline East, Mainline West
- Onward travel information: Available from airport.
- Location for Rail Replacement Services: The upper level of the bus station
Amenities at train station
information
Ticket Office Hours
- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
Wifi
- Free public Wi-Fi available.
Lockers
- Excess Baggage Co luggage storage is located near the entrance to Platform 16 and is open daily from 08:00 to 21:00.
Shopping
- Type of shops available: Wide range of shops - see the Station Plan map.
Dining
- Burger King
- Caffè Nero
- Nando's
- The Signal Box
- Delice de France
- Tortilla
- Starbucks
- AMT Coffee
- Upper Crust
- Camden Food Co.
- & many more
Taxis
- Taxi: The taxi rank is located beneath the station.
- Accessible taxis: The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts. You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482. The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.
Accessibility
- Station is fully accessible, and passengers can request assistance at the mobility assistance reception desk.
WC
- Toilets Location: These are located by the entrance to platforms 1-3 There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.
- National key toilets: Yes
- National key toilets location: These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
- Baby changing facilities: Yes
Hotel
- Hilton London Euston
- The Wesley Euston Hotel
- Travelodge London Central Euston
Lounge
- Waiting rooms location: Located by the entrance to platforms 16-18
Ticket Office
- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
Bike Parking
- Storage sheltered: Yes
- Storage location: On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
- Storage CCTV: Yes
Information Desk
- Located near the center of the station's main concourse.
Public transit options for London Euston
- Tube lines: Circle, Hammersmith & City, Metropolitan, Northern (Bank and Charing Cross branches), Victoria
- Overground lines: Watford DC
- Bus lines: 18, 30, 59, 68, 73, 91, 168, 205, 253, 390, N5, N20, N73, N91, N205, N253
- Rail lines: London North Western Railway, London Overground, Avanti West Coast, Caledonian Sleeper
- Location for Rail Replacement Services: Go to Platform 2, there is a gate adjacent to the station from the main road.
Bradford Forster Square








Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday,Tuesday,Wednesday,Thursday,Saturday 06:10 - 19:00 Friday 06:10 - 20:00 Sunday 08:45 - 18:00
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A Station, please note there are no tactile pavings at this station Scooter Friendly Station - There is level access to all the platforms and ramps are available. Lift available 06:00 - 19:00 Monday to Saturday, 09:00 - 18:00 Sunday, however there is an alternative accessible route without having to use lift.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accepts Cash & Cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The National key toilets are operated by a RADAR key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage CCTV: Yes
Public transit options for Bradford Forster Square
- Location for Rail Replacement Services: Pick Up / Drop Off at station front on St Blaise Way adjacent to service bus stop (25702).
Northallerton







Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:30 - 18:30 Sunday 09:00 - 18:30
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is available throughout the station, however customers should note that ramps are steep, and as such assistance cannot be provided for manual wheelchair users via the subway or to/from Platform 1. Station wheelchairs are not available at this location. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:15 - 19:45 Sunday: 09:00 - 19:45 This station is Category B2. Station staff can provide assistance throughout the station (as per the exceptions outlined above), and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided. Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The self service ticket machine for purchasing tickets for travel today and collection of pre-paid tickets is located in the subway.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key.
- National key toilets: Yes
- National key toilets location: The National key toilets are located in the Station Building; these toilets are operated by a radar key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: 2 Tier Stands located outside the ticket office.
- Storage CCTV: No
Public transit options for Northallerton
- Location for Rail Replacement Services: Outside the Ticket Office.
Amenities at train station
information
Ticket Office Hours
- Mon - Sun: 06:30 - 19:00
Wifi
- Free Wi-Fi in the station.
Shopping
- Type of shops available: Newsagent/Sweets Passport Photo Booth
Dining
- Burger King
- The Windmill
Taxis
- Accessible taxis: Details of nearest taxis are shown on station information poster
Accessibility
- Ramp, wheelchair train access available on request, escalators, wheelchair access to platforms.
WC
- Toilets Location: The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet.
- National key toilets: Yes
- Baby changing facilities: Yes
Hotel
- Holiday Inn Express London - Stansted Airport
- Premier Inn London Stansted Airport Hotel
- Hampton by Hilton London Stansted Airport
Lounge
- Waiting rooms location: The waiting room is on platform 1. There are also seats throughout the station.
Ticket Office
- Mon - Sun: 06:30 - 19:00
Car Rental
- Car hire: In Airport terminal
Public transit options for Stansted Airport
- Bus lines: IC buses, National Express, X10 Airlink, X30 Airlink, 42A, 133 Sapphire, 5, 6, 7, 7A
- Train lines: Stansted Express, West Anglia Main Line, CrossCountry
- Onward travel information: Local buses and National Coach routes stop in bus station located at airport
- Location for Rail Replacement Services: Rail Replacement services operate from the main coach station as directed by Station Staff.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 13:00 Saturday 08:00 - 13:00 Sunday 08:20 - 13:00
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Advance booking is advisable.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1.
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30 Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00
Bike Parking
- Storage sheltered: Yes
- Storage location: north end of Platform 1
- Storage CCTV: Yes
Public transit options for Retford
- Location for Rail Replacement Services: Rail Replacement Coaches leave from the front of the station.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Sunday 06:30 - 22:00
Distance to city center
1 kmShopping
- Type of shops available: News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Main concourse
- Accessible taxis: Available on request Taxi rank outside main station entrance
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Toilets are situated on the central concourse and adjacent to platform 2. A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities. If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff or contact our control centre on 020 7922 6243 so we can help you gain access.
- National key toilets: Yes
- National key toilets location: Hudson's Place and Central Concourse
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets,
Bike Parking
- Storage sheltered: Yes
- Storage location: Car Park Upper Level (Victoria Place), above Gatwick Express.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Victoria
- Onward travel information: Victoria Bus Station at Station Front
- Location for Rail Replacement Services: When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances. Check posters and staff for more details.
- Metro: Underground services: Victoria Line, District Line and Circle Line
Amenities at train station
information
Ticket Office Hours
- Mon - Sat: 05:30 - 21:30
- Sun: 09:15 - 21:30
Wifi
- Free Wi-Fi in the station.
Lockers
- Luggage storage facilities are located near Platform 1 operated by Excess Baggage Co.
Shopping
- Type of shops available: Wide range of shops
Parking
- Car Park: Oswald Street NCP Car Park
Dining
- Burger King
- Krispy Kreme
- Gordon St Coffee
- Starbucks
- Upper Crust
- The Beer House
- Patisserie Valerie
- Alston Bar & Beef
Taxis
- Taxi: Taxis are available outside opposite the Gordon Street exit
- Accessible taxis: Accessible taxis can be located on Gordon Street.
Accessibility
- There is step-free access in the whole station via elevators and ramps for train access. There are also escalators.
WC
- Toilets Location: Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key Accessible shower is available within the changing places facility.
- National key toilets: No
- Baby changing facilities: Yes
Hotel
- Hotel Indigo Glasgow
- Radisson Blu Hotel, Glasgow
- voco Grand Central Glasgow
Ticket Office
- Mon - Sat: 05:30 - 21:30
- Sun: 09:15 - 21:30
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: Yes
Information Desk
- There is a customer service center in the station located next to the ticket office.
Public transit options for Glasgow Central
- Bus lines: 6, 7, 18, 21, 75, 263, 267, 500 Airport Express
- Train lines: West Coast Main Line, ScotRail, Avanti West Coast, LNER, TransPennine Express, CrossCountry, Caledonian Sleeper
- Location for Rail Replacement Services: Bus pick up / drop off on Gordon St.
Alnmouth





Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:40 - 18:00 Sunday 10:20 - 21:30
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A Station, Level access to platform 1 from Station Carpark, access to platform 2 from council carpark also level. Lifts available 24hrs
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: contact Customer Relations 0333 222 125
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: As per ticket office opening hours
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The National key toilets are available at any time with a RADAR key.
- National key toilets: Yes
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: Up platform
- Storage CCTV: Yes
Public transit options for Alnmouth
- Location for Rail Replacement Services: Bus stops on Curly Lane
Heathrow Terminals 2 & 3







Amenities at train station
information
Address
Heathrow Airport Terminals 2 & 3 station, Inner Ring Road, Heathrow Airport, Greater London, TW6 1WDTicket Office Hours
- Opening hours: Monday - Sunday 05:00 - 23:59
Distance to city center
23 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: No
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- National key toilets: No
- Baby changing facilities: Yes
Public transit options for Heathrow Terminals 2 & 3
- Onward travel information: National Rail trains serving London Paddington National Express coaches to Victoria Coach Station and Gatwick Airport London Underground
- Metro: Connection available with the London Underground (Piccadilly Line)
Sunderland






Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 18:00 Saturday 06:15 - 18:00 Sunday 08:00 - 17:00
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A station, Lifts to all platforms for disabled passengers from the North end of the station. Open for all services.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Located on the North Concourse and accepts cash and cards.
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: As per ticket office opening hours
- Impaired mobility set down / pick up points available: No
Public transit options for Sunderland
- Onward travel information: Busline 0871 200 2233
- Location for Rail Replacement Services: Pick Up / Drop Off in Fawcett Street, near to the Travel Centre entrance in Athenaeum Street, outside Wilkinsons.
- Metro: Tyne and Wear metro station close to the station. 0191 203 3333
Scarborough







Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:00 Saturday 06:15 - 20:00 Sunday 08:30 - 20:00
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access is provided from the station entrance to all platforms. This station is staffed for all services. This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Please be aware that this station has no tactile paving on the platform edge.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine is located within the Booking Hall.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 3. The toilets are located on Platform 3; these toilets are operated by a radar key.
- National key toilets: Yes
- National key toilets location: The toilets are located on Platform 3; these toilets are operated by a radar key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 3
- Storage CCTV: Yes
Public transit options for Scarborough
- Location for Rail Replacement Services: Pick up /Drop off at the service bus stops on the main road outside of the station
Haymarket












Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 21:25 Saturday 06:30 - 21:25 Sunday 08:10 - 21:25
Distance to city center
1 kmShopping
- Type of shops available: M&S Simply Food
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates Blue Badge parking bays: 2
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 1, the Concourse and near the entrance from Haymarket Terrace.
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Inside the station - one on platform 4 and one on platform 2 and 3
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Haymarket
- Location for Rail Replacement Services: Buses pick up/drop off from the layby in front of the station
Huddersfield










Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 20:00 Saturday 05:45 - 20:00 Sunday 07:45 - 20:00
Shopping
- Type of shops available: Newsagent
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access the subway and platforms 4 to 8. This station is staffed for all services. This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The Ladies toilets are located on Platform 8. The Gents toilets are located on Platform 4A. Ladies and Gents toilets are also located on Platform 1, near the top of the stairs. The National key toilets are located on Platform 8; these toilets are operated by a radar key. Toilets at Huddersfield station are open 0700 - 1400 Monday to Saturday.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 8; these toilets are operated by a radar key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: The Cycle Hub storage facility is located on Platform 1. Information about travelling with your cycle on TransPennine Express trains is available here Information about travelling with your cycle on Northern trains is available here
- Storage CCTV: Yes
Public transit options for Huddersfield
- Location for Rail Replacement Services: Replacement coaches pick up / drop off from Stand S1 which is located outside the entrance to the station on St Georges Square.
Amenities at train station
information
Address
Manchester Victoria station, Station Approach, Todd Street, Manchester, Greater Manchester, M3 1WYTicket Office Hours
- Opening hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:30 - 22:00 Sunday 08:00 - 22:15
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Category A station, Scooter Friendly Station - Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accepts Cash & Cards Located near the ticket office.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: As per ticket office opening hours
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: A key is available in the Duty's Manager's office.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage location: on platform and approach
- Storage CCTV: Yes
Public transit options for Manchester Victoria
- Location for Rail Replacement Services: Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop.
Scunthorpe








Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 19:30 Saturday 05:45 - 19:30 Sunday 08:45 - 19:30
Shopping
- Type of shops available: News Agent on Platform 1 selling newspapers, magazines, snacks, hot and cold drinks. Opening hours approx 0645 to 1700 Monday to Saturday.
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from Platform 1 to Platform 2. This station is partially staffed. The station staffing hours are: Monday to Saturday: 05:30 - 20:00 Sunday: 08:45 - 20:00 This station is Category B2. Station staff can provide assistance throughout the station and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train on platform 1 can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station or access to platform 2 when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: The ticket machine is located on Platform 1.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage location: Platform 1
- Storage CCTV: Yes
Public transit options for Scunthorpe
- Location for Rail Replacement Services: Outside station entrance
Shipley






Amenities at train station
information
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: LIFTS ARE CURRENTLY OUT OF SERVICE SO NO STEP FREE ACCESS UNTIL FUTHER NOTICE.Category B station, There are Lifts available between all platforms, which are available during ticket office staffing hours. Outside of staffing hours, alternative level access routes are available, but a little extra time may be needed to transfer between platforms.
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accepts Cash & Cards
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: As per ticket office opening hours
- Impaired mobility set down / pick up points available: No
WC
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: Yes
Public transit options for Shipley
- Onward travel information: Busline 0871 200 2233
- Location for Rail Replacement Services: Pick Up / Drop Off in the station car park by entrance to booking hall.
- Metro: WYPTE 0161 228 7676
Amenities at train station
information
Ticket Office Hours
- 24/7
Wifi
- Free Wi-Fi in the station.
Lockers
- Luggage lockers are located near the taxi stand beside Platform 11.
Shopping
- Type of shops available: News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Parking
- Car Park: Station Car Park
Dining
- Wasabi
- The Beer House
- Barburrito
- Upper Crust
- The Mad Bishop & Bear (Fullers)
- The Pasty Shop
- Burger King
- Pret a Manger
- The Savanna
- Soboro Bakery
- & more
Taxis
- Taxi: The taxi deck is situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level to the covered marshalled taxi rank. A queuing system is in operation. There is also a separate collection point for pre-booked taxis and a drop off point
- Accessible taxis: All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
Accessibility
- Wheelchair access, escalators, elevators.
WC
- Toilets Location: Accessible toilets are located on Platforms' 1 and 12. A Changing Places facility is located on Platform 12. There are dedicated breastfeeding rooms / Parent & Baby rooms; within the Ladies toilets on Platform 1 within the public toilets on Platform 12.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located on Platforms 1 and 12.
- Baby changing facilities: Yes
Hotel
- Hilton London Paddington
- Mercure London Paddington Hotel
- The Pilgrm
Lounge
- Waiting rooms location: Platform 12
Ticket Office
- 24/7
Bike Parking
- Storage sheltered: Yes
- Storage location: On platform 8/9 and 10
- Storage CCTV: Yes
Information Desk
- Located near Platform 1.
Public transit options for London Paddington
- Underground lines: Bakerloo Line, Circle Line, District Line, Hammersmith Line
- Bus lines: N7, 23, 27, N27, 36, 205, N205, 332, 7, 46, A1, 18, N18
- Train lines: Great Western Main Line, Heathrow Express
- Metro: Tube Lines.
Amenities at train station
information
Ticket Office Hours
- Mon - Sun: 05:45 - 21:30
Wifi
- Wi-Fi is available for a fee.
Lockers
- Baggage storage facility is located across from the Thalys business lounge.
Dining
- Pullman Hotel Bar
- Quick Gare du Midi
- Subway
- EXKi Zuid
- Starbucks
- Häagen-Dazs
- Sbarro
- The Coffee Club
- The Belgian Chocolate House
- PAUL
- & many more
Accessibility
- Station has a wide range of facilities for passengers with reduced mobility: elevators and escalators to all platforms, wheelchair lifts and mobile ramps, disabled toilet and parking spaces. Additional assistance can be contacted via the SNCB Mobility Call Center.
Hotel
- Les Lofts De Styliste
- Park Inn by Radisson Brussels Midi
- Pullman Brussels Centre Midi
Information Desk
- Located in the main concourse and next to the international platforms.
Stirling













Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:20 - 21:00 Saturday 06:20 - 21:00 Sunday 08:50 - 22:00
Shopping
- Type of shops available: WHSmith
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station. This station has step-free access to all platform. The Passenger Assist meeting point is at the Automatic ticket gates Blue Badge parking bays: 10
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible taxis: Most taxis accessible, at front of station.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on the Concourse (RADAR key required) and in the Waiting Room on Platform 3.
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Part of station buildings - one on platform 2 and another on platform 3
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Stirling
- Location for Rail Replacement Services: Buses pick up/drop off from the parking bays outside the main station entrance
Amenities at train station
information
Ticket Office Hours
- Opening hours: Sunday 08:45 - 19:30 Saturday 05:30 - 19:30 Monday, Tuesday, Wednesday, Thursday, Friday 06:00 - 19:30
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 2. This station is partially staffed. The station staffing hours are: Monday to Saturday: 06:00 - 21:30 Sunday: 08:30 - 20:45 This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, lifts are unavailable, and assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring the use of platform 2 or assistance to navigate through the station when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- National key toilets: Yes
- National key toilets location: The National key toilets are located on Platform 1; these toilets are operated by a radar key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: On platform 1, within car park and within cycle hub
- Storage CCTV: Yes
Public transit options for Grimsby Town
- Location for Rail Replacement Services: Pick Up / Drop Off at the Station Front.
LNER destinations
Not sure where to begin your LNER adventure? Check out these popular LNER destinations for travel details and nearby attractions:
