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Provider information and services
LNER
About
LNER is a train company based in the United Kingdom. It operates a wide range of services, from high-speed intercity trains to local services. Its most popular routes include London to Edinburgh, London to Leeds, and London to York. LNER offers a variety of train types, including the Azuma, InterCity 225, and HST. The Azuma is a modern, high-speed train that offers comfortable seating and onboard Wi-Fi. The InterCity 225 is a classic train that offers a more traditional experience. The HST is a high-speed train that offers a smooth ride and plenty of legroom. LNER offers a variety of ticket types, including Advance, Anytime, and Off-Peak. Advance tickets are the cheapest option and must be booked in advance. Anytime tickets are more expensive but can be used at any time. Off-Peak tickets are the most affordable option for travelling during off-peak times. Onboard facilities include comfortable seating, Wi-Fi, power sockets, and a range of food and drink options. LNER also offers a range of discounts and special offers, making it an affordable and convenient way to travel.
Luggage & cancellation policy
Luggage included
2 pieces of luggage and 1 small item included
Luggage storage
Overhead racks, luggage areas at the end of carriages, and under seats
Cancellation Policy
Refund policies apply as per ticket conditions
Refund
Full refund available if train is cancelled
Amenities on board the train
Wifi
Food sold onboard
Cafe bar serving hot and cold drinks, snacks, and light meals. First Class passengers receive complimentary refreshments
Seat reservation
Seat reservations are included with Advance tickets. Optional for other ticket types at £0-£2 per person depending on route
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, ramps for boarding, passenger assistance service available
Pets
Small pets travel free. Dogs must be on a lead. Maximum two pets per passenger
Quiet zone
Popular routes
LNER train tickets
Select the route
Showing the fastest and cheapest results for Dec 15
LNER
09:30AM4h08
London Kings Cross (KGX)01:38PMEdinburgh Waverley (EDB)
€1231One-way
0 transfers
LNER
08:30AM4h07
London Kings Cross (KGX)12:37PMEdinburgh Waverley (EDB)
€1731One-way
0 transfers
LNER
08:03AM4h27
London Kings Cross (KGX)12:30PMEdinburgh Waverley (EDB)
€1731One-way
0 transfers
LNER
09:03AM4h29
London Kings Cross (KGX)01:32PMEdinburgh Waverley (EDB)
€1731One-way
0 transfers
Popular LNER routes
London Kings Cross (KGX) to Leeds station (LDS) train
from €36
Direct trains available
2h11 average duration
7trains per day
Served by
- Grand Central Trains
- East Midlands Trains
- First Hull Trains
- LNER
Edinburgh to London train
from €33
Direct trains available
4h01 average duration
9trains per day
Served by
- LNER
- Grand Central Trains
- CrossCountry
- Lumo
- TransPennine Express
- Caledonian Sleeper
- Avanti West Coast
London to York train
from €38
Direct trains available
1h45 average duration
9trains per day
Served by
- First Hull Trains
- CrossCountry
- LNER
- East Midlands Trains
- Grand Central Trains
York to London train
from €30
Direct trains available
1h49 average duration
11trains per day
Served by
- East Midlands Trains
- Grand Central Trains
- First Hull Trains
- CrossCountry
- LNER
- Lumo
London Kings Cross (KGX) to Edinburgh Waverley (EDB) train
from €52
Direct trains available
4h11 average duration
6trains per day
Served by
- LNER
- Avanti West Coast
- TransPennine Express
- Caledonian Sleeper
- Lumo
- CrossCountry
Leeds to London train
from €30
Direct trains available
2h11 average duration
13trains per day
Served by
- LNER
- Lumo
- Grand Central Trains
- First Hull Trains
- East Midlands Trains
London to Leeds train
from €38
Direct trains available
2h11 average duration
20trains per day
Served by
- LNER
- Grand Central Trains
- First Hull Trains
- East Midlands Trains
- Lumo
Newcastle to London train
from €42
Direct trains available
2h34 average duration
12trains per day
Served by
- First Hull Trains
- Lumo
- Grand Central Trains
- East Midlands Trains
- LNER
- CrossCountry
London to Edinburgh train
from €54
Direct trains available
4h11 average duration
9trains per day
Served by
- Lumo
- CrossCountry
- TransPennine Express
- Avanti West Coast
- LNER
- Caledonian Sleeper
London to Newcastle train
from €47
Direct trains available
2h36 average duration
11trains per day
Served by
- CrossCountry
- Grand Central Trains
- First Hull Trains
- Lumo
- LNER
- East Midlands Trains
LNER FAQs
Everything you need to know to travel with LNER: amenities, cancellation policy, luggage allowance and more
You can travel with LNER on their train services between London and Scotland, including major cities like Edinburgh, York, Newcastle, and Leeds.
Trains operated by LNER are accessible for passengers with reduced mobility, offering features such as wheelchair spaces, accessible toilets, ramps for boarding, and a passenger assistance service.
LNER allows ticket cancellations subject to the refund policies outlined in their ticket conditions.
You don't need to go through a formal check-in process with LNER; simply board the train with your valid ticket.
Yes, LNER provides compensation if you miss your connection due to a delay.
Refunds for LNER's Anytime or Off-Peak tickets can take 7-10 working days to process, with a £10 admin fee, while Advance tickets are non-refundable.
For compensation requests with LNER, refund processing takes 7-10 working days. Advance tickets are non-refundable, while Anytime and Off-Peak tickets are refundable with a £10 admin fee.
For a train delay with LNER above 120 minutes, compensation is 50% of the single ticket price.
For a delay between 60-119 minutes, LNER provides a compensation of 25% of the single ticket price.
London North Eastern Railway (LNER) trains typically depart from London King's Cross station.
On LNER trains, passengers can store two pieces of luggage and one small item in overhead racks, luggage areas at the end of carriages, and under seats.
LNER does not operate overnight trains as night journeys are not available.
You do not need to bring a passport when traveling with LNER, as it primarily operates within the United Kingdom.
Small pets can travel for free on LNER trains, with dogs required to be on a lead and a maximum of two pets allowed per passenger.
If your train with the provider LNER is canceled, you are eligible for a full refund.
With LNER, refundable train tickets typically include Anytime and Off-Peak tickets, though restrictions may apply and it's important to check the terms and conditions for each ticket type.
LNER trains are equipped with USB plug sockets for passenger convenience.
Subway tickets cannot be purchased onboard LNER trains.
LNER does not provide compensation for delays caused by weather or strikes.
Yes, LNER trains offer onboard WiFi for passengers.
LNER offers quiet zones on their trains, providing a tranquil environment for passengers seeking a peaceful journey.
station information and services
Most popular LNER train stations
Amenities at train station
Wifi
Lockers
Shopping
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Lost and Found Office
Ticket Office
Bike Parking
Bike Rental
Information Deskinformation
Ticket Office Hours
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Wifi
- Free, unlimited Wi-Fi in the station.
Lockers
- Located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00.
Shopping
- Type of shops available: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
Parking
- Car Park: Station Car Park
Dining
- Caffè Nero
- Starbucks
- The Pasty Shop
- Upper Crust
- Giraffe World Kitchen
- Black Sheep Coffee
- Hotel Chocolat
- Leon
- Pret a Manger
- Wasabi
- & more
Taxis
- Taxi: The taxi rank is situated on Pancras Road just outside of the station.
- Accessible taxis: Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
Accessibility
- There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall.
WC
- Toilets Location: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located next to platform 9 and can be operated by a radar key.
- Baby changing facilities: Yes
Hotel
- Point A Hotel, London Kings Cross St Pancras
- Premier Inn London Kings Cross Hotel
- St. Pancras Renaissance Hotel London
Ticket Office
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Bike Parking
- Storage sheltered: Yes
- Storage location: Platforms 1, 8 & 9
- Storage CCTV: Yes
Information Desk
- Located near the main entrance.
Public transit options for London Kings Cross
- Underground lines: Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan, Victoria
- Bus lines: 10, 17, 30, 45, 46, 59, 63, 73, 91, 205, 214, 259, 390, 476
- Train lines: Thameslink, Grand Central, Hull, London North Eastern, Gatwick Express
- Metro: N/A
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotel
LoungeLost and Found OfficeTicket OfficeBike Parking
Car RentalInformation Deskinformation
Ticket Office Hours
- Mon - Sat: 05:00 - 23:59
- Sun: 07:00 - 23:59
Wifi
- Free public Wi-Fi available.
Lockers
- You can leave luggage at Excessive Baggage Company on Platform 2.
Shopping
- Type of shops available: Wide range of shops Passport Photo Booth
Parking
- Car Park: New Street: Long Stay
Dining
- Bagel Factory
- Burger King
- Caffè Nero
- Costa Coffee
- JD Wetherspoon
- The Pasty Shop
- The Beer House
- M&S
- Pret a Manger
Taxis
- Taxi: Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.
- Accessible taxis: Taxi ranks are located on Waverley Bridge and also Market Street. Market Street can be accessed step free via available lifts.
Accessibility
- Entrances are step free. Station is equipped with an elevator. Staffed with guide communicators for the deaf. Tactile warning strips are on the platform edges for the blind.
WC
- National key toilets: Yes
- National key toilets location: At entrance to Public Toilets
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets,
Hotel
- Old Waverley Hotel
- Jurys Inn Edinburgh
- The Scotsman Hotel
Ticket Office
- Mon - Sat: 05:00 - 23:59
- Sun: 07:00 - 23:59
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).
- Storage CCTV: Yes
Information Desk
- Information booths are located on the concourse.
Public transit options for Edinburgh Waverley
- Bus lines: 22, 30, 33, X22, X25, X37
- Train lines: Avanti West Coast, Caledonian Sleeper, CrossCountry, LNER, ScotRail, Transpennine Express
- Location for Rail Replacement Services: Buses pick up/drop off on Waterloo Place, pick up across from Apex Hotel and drop off outside the Apex Hotel.
- Metro: No metro available.
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Sat: 04:45 - 23:59
- Sun: 06:45 - 22:30
Wifi
- Free Wi-Fi in the station.
Lockers
- Located on the main concourse. Services provided by Excess Baggage Co, open daily from 08:00 until 21:00.
Parking
- Car Park: Station Car Park
Dining
- Bagel Factory
- Caffè Nero
- KFC
- Leon
- McDonald's
- The Pasty Shop
- Starbucks
- Pret a Manger
- JD Wetherspoon
- Delice de France
Taxis
- Taxi: Taxi rank outside New Station Street entrance near the bus interchange.
- Accessible taxis: Taxi rank outside New Station Street entrance near the bus interchange.
Accessibility
- There are elevators or level access to all platforms in the whole station. Ramps for train access and wheelchairs are also available.
WC
- Toilets Location: Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse
- National key toilets: Yes
- Baby changing facilities: Yes
Hotel
- DoubleTree by Hilton Hotel Leeds City Center
- The Queens Hotel
- Leeds Marriott Hotel
Ticket Office
- Mon - Sat: 04:45 - 23:59
- Sun: 06:45 - 22:30
Bike Parking
- Storage sheltered: No
- Storage location: Platform 0 / 1 Platform 6 / 8 behind the lift Platform 12 / 15 Short stay car park
- Storage CCTV: Yes
Information Desk
- Located on the North Concourse near the Wellington Street entrance. Open daily from 08:00 to 21:00.
Public transit options for Leeds
- Bus lines: 1, 16, 201, 229, 34, 5, 60, A1
- Train lines: Northern, TransPennine Express
LNER destinations
Not sure where to begin your LNER adventure? Check out these popular LNER destinations for travel details and nearby attractions:
Other train journeys you might be interested in
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