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Provider information and services
c2c
About
c2c is a train company based in the United Kingdom. It operates services from London Fenchurch Street to destinations in East London and Essex, including Southend, Basildon, and Grays. c2c offers a range of train types, including the Class 357 Electrostar, Class 312 Electrostar, and Class 315 Electrostar. These trains are modern and comfortable, with air conditioning, power sockets, and free Wi-Fi. c2c also offers a range of ticket types, including Anytime, Off-Peak, and Advance tickets. Onboard facilities include a café bar, toilets, and luggage storage. The most popular routes for c2c are London Fenchurch Street to Southend Central, London Fenchurch Street to Basildon, and London Fenchurch Street to Grays.
Luggage & cancellation policy
Luggage included
2 pieces of hand luggage included in ticket price
Luggage storage
Overhead racks and designated luggage areas between seats
Cancellation Policy
Cancellation possible according to ticket type conditions
Refund
Full refund provided for canceled trains
Amenities on board the train
Wifi
Food sold onboard
Bar/bistro service available on most trains offering snacks, drinks, and light meals
Seat reservation
Seat reservations mandatory and included in ticket price for high-speed trains, optional for regional trains
Toilets
USB plugs
Accessibility
Wheelchair spaces and assistance available for passengers with reduced mobility
Pets
Small pets in carriers travel free, larger dogs require paid ticket and muzzle, service animals free
Quiet zone
Popular routes
c2c train tickets
Select the route
Showing the fastest and cheapest results for Jan 20
c2c
09:03AM0h45
Benfleet (BEF)09:48AMLondon Fenchurch Street (FST)
€141One-way
0 transfers
c2c
08:22AM0h41
Benfleet (BEF)09:03AMLondon Fenchurch Street (FST)
€141One-way
0 transfers
c2c
08:39AM0h43
Benfleet (BEF)09:22AMLondon Fenchurch Street (FST)
€141One-way
0 transfers
c2c
08:56AM0h43
Benfleet (BEF)09:39AMLondon Fenchurch Street (FST)
€141One-way
0 transfers
c2c
08:01AM0h43
Benfleet (BEF)08:44AMLondon Fenchurch Street (FST)
€141One-way
0 transfers
c2c FAQs
Everything you need to know to travel with c2c: amenities, cancellation policy, luggage allowance and more
c2c operates services from London Fenchurch Street to destinations in Essex such as Southend, Basildon, and Grays, connecting key points across the region.
c2c trains offer wheelchair spaces and assistance for passengers with reduced mobility, ensuring accessible travel options.
You can cancel your train with c2c, but it's subject to the specific conditions of your ticket type.
With c2c, there is no formal check-in process required; just board the train with your valid ticket.
If you miss your connection due to a delay, c2c does provide compensation.
Refunds with c2c are typically processed within 30 days, but only Base or Flex tickets are refundable with a fee, while Economy and Super Economy tickets are non-refundable.
You have 28 days to submit your compensation request with c2c.
If your train with c2c is delayed, you may be eligible for compensation for your inconvenience.
For train delays with c2c exceeding 120 minutes, passengers are compensated with 50% of the ticket price.
For a train delay with c2c between 60-119 minutes, compensation is 25% of the ticket price.
c2c trains primarily operate from London Fenchurch Street station.
You can store your luggage on a c2c train using the overhead racks and designated luggage areas between seats, with 2 pieces of hand luggage included in the ticket price.
You do not need to bring your passport when traveling with c2c within the UK, as it operates domestic rail services.
Small pets in carriers can travel for free on c2c trains, while larger dogs require a paid ticket and must be muzzled. Service animals travel free of charge with c2c.
Yes, with c2c, a full refund is provided if your train is canceled.
Advance tickets with c2c are generally non-refundable, while Off-Peak and Anytime tickets usually offer the flexibility to be refunded, subject to an admin fee.
C2c trains are equipped with USB plugs for passenger convenience.
Subway tickets cannot be purchased onboard the c2c train.
C2c does not offer compensation for delays caused by weather or strikes.
Yes, c2c trains offer onboard WiFi for passengers.
c2c offers quiet zones on their trains, providing a comfortable space for travelers seeking a peaceful journey.
station information and services
Most popular c2c train stations
London Fenchurch Street
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:30 Saturday 06:45 - 19:30 Sunday 08:30 - 17:00
Distance to city center
3 kmShopping
- Type of shops available: Wide range of shops
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: The main entrance is the only entrance that has step free access. There is a lift to take you from the entrance to the station concourse and platform levels. Please note there is no step free access from the Coopers Road entrance to the station.
- Accessible public telephones: Located on main concourse
- Accessible taxis: Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs are always available from Main station reception or from any member of station staff.
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located by the lifts at the left hand side of the Main Entrance to the station. The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station. These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
- National key toilets: Yes
- National key toilets location: There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
- Baby changing facilities: Yes
Information Desk
- Information available from staff: Yes - from information point
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Fenchurch Street
- Onward travel information: Rail replacement buses will stop outside HSBC on Fenchurch Street. Aldgate Bus Station. Details of the buses serving Fenchurch Street and Aldgate area, and the Bus Stops they are using is available here
- Metro: London Underground (Circle Line and District Line) at Tower Hill - 200m from the Tower Hill exit London Underground (Metropolitan Line, Circle Line) at Aldgate - 300m from Fenchurch Place exit. Docklands Light Railway at Tower Gateway - 300m from the Tower Hill exit.
Benfleet
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 21:30 Saturday 05:15 - 21:45 Sunday 06:15 - 21:15
Distance to city center
1 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
- Accessible taxis: Operated by local companies. Pre-booking advised
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platforms 1 and 2. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Platform 1. This can be accessed using a radar key.
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets
Lounge
- Waiting rooms location: Platforms 1 & 2
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside station entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Benfleet
- Location for Rail Replacement Services: Bus stops on Ferry Road outside front of station: - If travelling towards London, Stop E - If travelling towards Southend, Stop A
Basildon
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 8:00 PM Monday - Friday
- 8:00 AM - 6:00 PM Saturday
- 9:00 AM - 5:00 PM Sunday
Number of platforms
3Wifi
- Free
Parking
- Parking is available 24/7 with access from Station Way.
Dining
- The Beehive
- The Edge Basildon
Taxis
- Outside the main entrance.
Accessibility
- Ramps, restrooms.
WC
- £0.30
Hotel
- Holiday Inn Basildon
- Premier Inn Basildon South Hotel
- Travelodge Basildon
Lost and Found Office
- Located in the main concourse
Information Desk
- Located in the main concourse
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, ticket office, and waiting area
- Platforms 1-3 for C2C services
Public transit options for Basildon
- Bus: Several local bus services available
- Train: C2C services to London and Southend
Laindon
Amenities at train station
WifiShoppingParkingATMAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 20:30 Saturday 06:15 - 20:45 Sunday 07:30 - 21:00
Distance to city center
2 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is available from the street level to all platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 3 . The National key toilets are located on Platform 3; access must be requested at the Ticket Office.
- National key toilets: Yes
- National key toilets location: Platform 3. Access must be requested at the ticket office.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside main station entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Laindon
- Location for Rail Replacement Services: Bus stops outside main station entrance (Shoeburyness bound)
Leigh-on-Sea
Amenities at train station
WifiParkingDiningATMAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 20:00 Saturday 06:15 - 20:00 Sunday 07:15 - 19:30
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Lifts are available to all platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platforms 1 & 2. The National key toilet is located on the Main Concourse beside the Ticket Office; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Toilet is on main concourse beside the ticket office. This can be accessed using a radar key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: In drop off car park
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Leigh-on-Sea
- Location for Rail Replacement Services: Bus stops outside station entrance at Bus stop B
Chalkwell
Amenities at train station
WifiParkingDiningAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 19:45 Saturday 06:40 - 16:15 Sunday 07:45 - 15:30
Distance to city center
3 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Step free access is not available to either platform at this station
- Accessible public telephones: No
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Toilets are located on Platforms 1&2. Access to the National key toilets must be requested at the Ticket Office window.
- National key toilets: No
- Baby changing facilities: Yes
- Baby changing facilities location: Ladies toilets
Bike Parking
- Storage sheltered: No
- Storage location: Outside station entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Chalkwell
- Location for Rail Replacement Services: Rail Replacement buses will call at the station entrance at stop A and B.
Southend Central
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 18:45 Saturday 06:30 - 21:00 Sunday 07:30 - 19:00
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on the Platforms 3 & 4 Concourse. The National key toilets are located on the Platforms 3/4 Concourse; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Platforms 3/4 concourse. This can be accessed using a radar key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside platforms 1/2 & on platform 3/4 concourse
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Southend Central
- Location for Rail Replacement Services: Bus stops on Clifftown Road near The Last Public House
Thorpe Bay
Amenities at train station
WifiParkingDiningAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:30 - 17:15 Saturday 07:00 - 15:45 Sunday 08:00 - 15:45
Distance to city center
3 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There are no lifts at the station, but step free access is available to both platforms from street level
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- National key toilets: No
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets
Bike Parking
- Storage sheltered: Yes
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Thorpe Bay
- Location for Rail Replacement Services: Bus stops at the front of the station on Acacia Drive
Westcliff
Amenities at train station
WifiShoppingParkingDiningAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 16:45 Saturday 07:00 - 15:15 Sunday 07:30 - 15:00
Shopping
- Type of shops available: Newsagent
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There are no lifts at the station, but step free access is available to both platforms from street level
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Platform 1. This can be accessed using a radar key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: Located in station car park
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Westcliff
- Location for Rail Replacement Services: Exit the station via platform 1: - If travelling towards London, cross Station Road and wait by bus stop - If travelling towards Southend, wait by bus stop outside platform 1 entrance
Southend East
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 18:00 Saturday 06:30 - 15:30 Sunday 08:00 - 15:15
Distance to city center
1 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Step free access is only available from Ambleside Drive to platform 1 (London bound)
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Platform 1. This can be accessed using a radar key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside ticket office on platform 1 and at Riviera Drive entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Southend East
- Location for Rail Replacement Services: Bus stops on Southchurch Road, Bus Stop A (Towards Southend and London), Bus Stop B (Towards Shoeburyness)
Limehouse
Amenities at train station
WifiShoppingParkingDiningAccessibilityHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:50 - 10:3515:45 - 19:20 Saturday 08:45 - 12:45 Sunday Closed
Distance to city center
5 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: A lift is available to platform 2 (trains towards Southend). Step free access to platform 1 (towards Fenchurch Street), is via the Docklands Light Railway and connecting bridge.
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Information Desk
- Information available from staff: Yes - from help point
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Limehouse
- Metro: Interchange at Limehouse Station with the Docklands Light Railway
Grays
Amenities at train station
WifiShoppingParkingDiningTaxisAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:30 - 19:00 Saturday 07:00 - 19:00 Sunday 08:15 - 18:00
Shopping
- Type of shops available: Newspaper kiosk in booking hall on platform 1
Parking
- Car Park: Station Car Park
Taxis
- Taxi: Yes, located on Crown Road adjacent to exit from platforms 2/3
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Platform 1. This can be accessed using a radar key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: At entrance to station car park and on Crown Road near to bus stops
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Grays
- Location for Rail Replacement Services: Exit the station via platforms 2/3 and turn left onto Crown Road: - If travelling towards Rainham/Upminster/London, use bus bay 1 - If travelling towards Tilbury/Southend, use bus bay 8
Pitsea
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 20:00 Saturday 06:15 - 20:00 Sunday 06:45 - 20:45
Shopping
- Type of shops available: Newsagents on main concourse
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Lift access is available from street level to all platforms
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Booking hall. This can be accessed using a radar key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside front of station
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Pitsea
- Location for Rail Replacement Services: On station approach Road turning circle.
Barking
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 23:00 Saturday 05:15 - 23:00 Sunday 06:45 - 10:45
Shopping
- Type of shops available: WH Smith, Jewellers, Florist and Dry Cleaners.
Parking
- Car Park: Vicarage Field Shopping Centre
Taxis
- Taxi: Outside entrance on Station Parade
- Accessible taxis: Yes
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Lift from Platform Level to Concourse Level on Platform 1. Please use the help point to call for staff assistance to/from street level. Use subways between other platforms to reach Platform 1.
- Accessible taxis: Yes
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on the Station Footbridge. The National key toilets are located on the Station Footbridge; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: On station footbridge. This can be accessed using a radar key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: Outside main entrance on Station Parade
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from information point,Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Barking
- Location for Rail Replacement Services: London Overground Rail Replacement buses: Eastbound towards Barking (terminating) at bus stop H in Station Parade. Westbound towards Walthamstow Central use bus stop K in Station Parade. c2c Rail Replacement buses outside the front of the station near KFC.
- Metro: District Line - Platforms 2 & 6 Hammersmith & City Line - Platforms 3/6 London Overground - Platforms 1/7 & 8 Please check departure screens prior to making your way to the platform
West Ham
Amenities at train station
WifiShoppingParkingDiningAccessibilityLost and Found OfficeBike Parkinginformation
Distance to city center
9 kmShopping
- Type of shops available: Nisa Local convenience store and Home & Beauty shop by entrance to station.
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This station has step-free access via lifts to all platforms
- Accessible taxis: Contact taxi operator directly
- Accessible ticket machines: There are no accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Public transit options for West Ham
- Location for Rail Replacement Services: When the District and Hammersmith & City lines are closed through the station, replacement buses will generally operate to/from Canning Town station, please use Jubilee line or DLR connections.
- Metro: District, Hammersmith & City and Jubilee Lines. Also DLR services
Tilbury Town
Amenities at train station
WifiParkingAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:10 - 19:15 Saturday 06:15 - 19:30 Sunday 08:10 - 16:15
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Lifts are available from street level to both platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The Accessible toilets are located on Platform 1. The National key toilets can be accessed from the front of station; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Access from the front of station. This can be accessed using a radar key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage location: Outside station entrance to platforms 1 & 2
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Tilbury Town
- Location for Rail Replacement Services: Rail replacement buses in both directions depart from bus stops outside entrance to platform 2
Chafford Hundred
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 18:30 Saturday 08:15 - 18:30 Sunday 08:45 - 15:20
Distance to city center
1 kmShopping
- Type of shops available: Lakeside Shopping Centre.
Parking
- Car Park: Station Car Park
Taxis
- Taxi: Yes
- Accessible taxis: Operated by local companies. Pre-booking advised
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre
- Accessible taxis: Operated by local companies. Pre-booking advised
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Booking hall. This can be accessed using a radar key.
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside station entrance (stands), by car park entrance (secure)
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Chafford Hundred
- Location for Rail Replacement Services: Bus stops outside station entrance. Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.
Shoeburyness
Amenities at train station
WifiParkingATMAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 12:50 Saturday 08:30 - 17:15 Sunday 08:45 - 14:30
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is available from street level to all platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platforms 2 and 3. The National key toilets are located on Platform 2; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Platform 2. This can be accessed using a radar key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Adjacent to station building
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Shoeburyness
- Location for Rail Replacement Services: High Street, Bus Stop A
Upminster
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:15 - 22:00 Saturday 06:15 - 22:00 Sunday 06:45 - 22:00
Shopping
- Type of shops available: Doddle and WH Smith
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Lifts are available from street level to platforms 1, 2/3 & 4/5 Step free access is not available to/from platform 6 (trains towards Romford). Local TfL Buses are available to Emerson Park and Romford for those who cannot access Platform 6.
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Entrance to station car park
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from information point,Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Upminster
- Location for Rail Replacement Services: Bus stop E on the Station Approach adjacent to platform 1
- Metro: District Line from Platforms 3, 4 & 5
Stanford-le-Hope
Amenities at train station
WifiShoppingParkingDiningAccessibilityLost and Found OfficeBike ParkingInformation Deskinformation
Distance to city center
1 kmShopping
- Type of shops available: Station News
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is available to both platforms via the level crossing
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Outside station entrance and in car park
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
West Horndon
Amenities at train station
WifiParkingAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 10:30 Saturday Closed Sunday Closed
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Within booking hall. This can be accessed using a radar key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage location: Car Park & Platform 2 (Shoeburyness bound)
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for West Horndon
- Location for Rail Replacement Services: Outside station entrance in car park
East Tilbury
Amenities at train station
WifiParkingDiningAccessibilityLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 12:20 Saturday 07:30 - 13:15 Sunday Closed
Distance to city center
1 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is available from street level to both platforms. Passengers wishing to transfer between platforms should use the station exit, cross the level crossing and re-enter the station.
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Information Desk
- Information available from staff: Yes - from information point,Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for East Tilbury
- Location for Rail Replacement Services: Exit station entrance on to St Margaret Road for Bus Stop B
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday 03:10 - 01:00 Tuesday,Wednesday,Thursday 04:00 - 01:00 Friday,Saturday,Sunday 03:40 - 01:00 Adjacent to Platform 10
Distance to city center
3 kmShopping
- Type of shops available: Wide range of shops
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.
- Accessible taxis: Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours)
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
- National key toilets: Yes
- National key toilets location: Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Helpline Contact: 0800 028 28 78
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Liverpool Street
- Location for Rail Replacement Services: Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements
- Metro: Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.
Ockendon
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 11:05 Saturday 08:55 - 13:30 Sunday Closed
Distance to city center
1 kmParking
- Car Park: Station Car Park
Taxis
- Taxi: Yes
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access is only available from street level to platform 1 Platform 2 is only used for certain trains during peak hours, Monday - Friday
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Platform 1. This can be accessed using a radar key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: No
- Storage location: Platform 1
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Ockendon
- Location for Rail Replacement Services: Rail replacement services operate from the Bus Stop outside station entrance. During disruption, ticket acceptance may be arranged on the TfL 370 Bus to Lakeside (for Chafford Hundred) and Romford via Upminster. These buses operate from bus stops on South Road, near the Royal Oak Public House.
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 21:30 Saturday 06:15 - 21:30 Sunday 06:40 - 21:30 Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun
Shopping
- Type of shops available: Newsagent
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Accessible toilets are available.
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Note that these are Council-owned cycle racks, located outside the front of the station
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
Public transit options for Stratford (London)
- Location for Rail Replacement Services: Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from: Montfichet Road, Bus Stop W, for Eastbound services - map here
- Metro: London Underground Central Line and Jubilee Lines and Docklands Light Railway.
Purfleet
Amenities at train station
WifiParkingAccessibilityLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 09:50 Saturday Closed Sunday Closed
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There are no lifts at the station, but step free access is available to both platforms via the level crossing/ramps
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Bike Parking
- Storage sheltered: No
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Purfleet
- Location for Rail Replacement Services: For rail replacement buses towards Barking, use the bus stop outside Purfleet General Stores For rail replacement buses towards Grays / Tilbury, use the bus stop opposite Purfleet General Stores
Rainham (Essex)
Amenities at train station
WifiParkingAccessibilityWCLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 09:50 Saturday Closed Sunday Closed
Distance to city center
3 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: If travelling towards London, please use the level crossing. You will need to show a valid ticket for travel, in order for the gate to be opened onto the platform
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 2. The National key toilet is located on Platform 2 ; these toilets are operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: Platform 2 . This can be accessed using a radar key.
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: By station entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Rainham (Essex)
- Location for Rail Replacement Services: At Bus Stop N at the front of the station.
Canada Water
Amenities at train station
ShoppingParkingDiningATMTaxisAccessibilityLost and Found OfficeBike ParkingBike Rentalinformation
Distance to city center
5 kmShopping
- Type of shops available: Newsagent in bus station
Parking
- Car Park: No
Accessibility
- Staff help available: No
- Step free access coverage: Yes
- Step free access note: Access to all platforms is available by lifts. There is level access between the platforms and trains. Please note that the last set of doors on London Overground trains will not open due to a short platform.
- Accessible ticket machines: There are no accessible ticket machines at this station
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Public transit options for Canada Water
- Location for Rail Replacement Services: Canada Water Bus Station
- Metro: Interchange between London Overground East London Line service and London Underground Jubilee Line trains between Stratford and Stanmore.
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Wifi
- Free, unlimited Wi-Fi in the station.
Lockers
- Located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00.
Shopping
- Type of shops available: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
Parking
- Car Park: Station Car Park
Dining
- Caffè Nero
- Starbucks
- The Pasty Shop
- Upper Crust
- Giraffe World Kitchen
- Black Sheep Coffee
- Hotel Chocolat
- Leon
- Pret a Manger
- Wasabi
- & more
Taxis
- Taxi: The taxi rank is situated on Pancras Road just outside of the station.
- Accessible taxis: Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
Accessibility
- There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall.
WC
- Toilets Location: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located next to platform 9 and can be operated by a radar key.
- Baby changing facilities: Yes
Hotel
- Point A Hotel, London Kings Cross St Pancras
- Premier Inn London Kings Cross Hotel
- St. Pancras Renaissance Hotel London
Ticket Office
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Bike Parking
- Storage sheltered: Yes
- Storage location: Platforms 1, 8 & 9
- Storage CCTV: Yes
Information Desk
- Located near the main entrance.
Public transit options for London Kings Cross
- Underground lines: Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan, Victoria
- Bus lines: 10, 17, 30, 45, 46, 59, 63, 73, 91, 205, 214, 259, 390, 476
- Train lines: Thameslink, Grand Central, Hull, London North Eastern, Gatwick Express
- Metro: N/A
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 24 Hours a Day Tickets bought in advance online or from South Western Railway telesales can be collected at Ticket Office or at Self-Serve Ticket Machines.
Distance to city center
1 kmShopping
- Type of shops available: A wide range of shops including convenience store, supermarket, pharmacy, newsagent, bookseller, clothing, gifts, travel accessories and passport photobooth.
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There is step free access from the main concourse to all platforms, shops and facilities. Step free exits are exit 1 (Station approach), exit 2 (with a lift to Waterloo Road and lift access to the London Underground Jubilee line), and exit 3 for taxis and onward travel towards the South Bank.
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Accessible taxis are available from the taxi rank on Cab Road / Station Approach
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: Cycle storage is located outside exit 3 on Station Approach / Cab Road.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Waterloo
- Onward travel information: Waterloo is well connected to London's public transport network. Waterloo Underground station serves the Bakerloo, Jubilee, Northern and Waterloo & City Lines. Plan a journey - Transport for London (tfl.gov.uk) Buses depart from several points around the station. All Transport for London Buses are accessible with step free access and have a dedicated mobility space. Buses from Waterloo (tfl.gov.uk) The station has a dedicated taxi rank for London Black Taxis on the roadway outside exit 3. Santander Hire Bicycles are available from the docking stations outside. Santander Cycles - Transport for London (tfl.gov.uk) Waterloo is within easy walking distance of the South Bank and a number of visitor attractions. Walking - Transport for London (tfl.gov.uk).
- Metro: Waterloo Underground station is served by the Bakerloo, Jubilee, Northern and Waterloo & City Lines. Step free access is available to and from the Jubilee Line. For more information on London Transport accessibility: Plan an accessible journey - Transport for London (tfl.gov.uk).
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 06:30 - 22:00
Distance to city center
1 kmShopping
- Type of shops available: News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Main concourse
- Accessible taxis: Available on request Taxi rank outside main station entrance
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Toilets are situated on the central concourse and adjacent to platform 2. A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities. If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff or contact our control centre on 020 7922 6243 so we can help you gain access.
- National key toilets: Yes
- National key toilets location: Hudson's Place and Central Concourse
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets,
Bike Parking
- Storage sheltered: Yes
- Storage location: Car Park Upper Level (Victoria Place), above Gatwick Express.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Victoria
- Onward travel information: Victoria Bus Station at Station Front
- Location for Rail Replacement Services: When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances. Check posters and staff for more details.
- Metro: Underground services: Victoria Line, District Line and Circle Line
Dagenham Dock
Amenities at train station
WifiParkingDiningAccessibilityLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 09:50 Saturday Closed Sunday Closed
Distance to city center
3 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: No
- Step free access coverage: Yes
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Bike Parking
- Storage sheltered: No
- Storage location: Outside station entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Dagenham Dock
- Location for Rail Replacement Services: Bus Stop on Chequers Lane (Bus Stop for TfL 145 Bus) adjacent to Ford Stamping Plant (toward Barking); opposite Ford Stamping Plant (toward Rainham/Grays);
Tottenham Court Road Station
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCHotelTicket OfficeBike ParkingBike RentalInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 24 hours Monday - Sunday
Number of platforms
4Wifi
- Free
Parking
- The car park is open 7 days a week, with access from nearby streets.
Dining
- The Ivy Soho Brasserie
- Hakkasan Hanway Place
- Berners Tavern
Taxis
- Outside the main entrance.
Accessibility
- Ramps, restrooms.
WC
- Free
Hotel
- The Bloomsbury Hotel
- Radisson Blu Edwardian, Kenilworth
- The London EDITION
Information Desk
- Located in the main concourse
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, Central and Northern Line platforms
- Hall 2: Elizabeth Line platforms
Public transit options for Tottenham Court Road Station
- Tube: Central Line, Northern Line
- Elizabeth Line
- Bus: Several lines available
Romford
Amenities at train station
WifiParkingDiningTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:15 - 20:00 Sunday 07:10 - 20:10
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category B2. This station has step-free access to all platforms. Access can be gained from South Street side entrance via a steep ramp. The ramps leading from the subway to the platforms are fairly steep. Staff ramp assistance is always available. Accessible seating is available on platforms 1,2,4 and 5
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located within the stations ticket hall. The ticket machines are accessible via the stations main entrance. There is no step free access to the ticket machines via the stations side entrance ramp.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Male and Female toilets are located inside the waiting room on platform 4.
- National key toilets: Yes
- National key toilets location: An accessible toilet is located on platform 4. This toilet is operated with a radar key.
- Baby changing facilities: No
Lounge
- Waiting rooms location: An accessible, heated waiting room is located on Platform 4. The waiting room is open from first to last train.
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 5 and Platform 2
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Romford
- Location for Rail Replacement Services: Rail replacement bus services will depart from: Atlanta Boulevard for both Westbound and Eastbound services Click here for map
London Charing Cross
Amenities at train station
ShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 24 Hours a Day
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Yes, the station is all on one level and all platforms are reachable by disabled passengers.
- Accessible public telephones: On the central passage in the main concourse
- Accessible taxis: Accessible taxis are located outside the front of the station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: On the concourse in front of the ticket office.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Located on the central passage in the main concourse.
- National key toilets: Yes
- National key toilets location: Located on the central passage in the main concourse. Radar key for accessible toilets
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: No
- Storage location: Within car park and station forecourt
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Charing Cross
- Metro: Bakerloo Line Northern Line.
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation Deskinformation
Ticket Office Hours
- 24/7
Wifi
- Free Wi-Fi in the station.
Lockers
- Provided by Excess Baggage Co located in the North Terminal, open daily from 06:00 until 18:00.
Parking
- Car Park: Airport Car Park
Dining
- Costa Coffee
- KFC
- McDonald's
Taxis
- Taxi: Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex
Accessibility
- Escalators, elevators, induction loop, accessible ticket machines, impaired mobility set down, wheelchair ramp for train access, accessible toilets, accessible booking office.
WC
- Toilets Location: Platforms 1 and 2
- National key toilets: Yes
- Baby changing facilities: Yes
Hotel
- Hilton London Gatwick Airport
- Travelodge Gatwick Airport Central
- Premier Inn London Gatwick Airport (North Terminal)
Lounge
- Waiting rooms location: Heated waiting areas are available on platforms
Ticket Office
- 24/7
Car Rental
- Car hire: Yes, various companies operate from both North and South airport terminals, 200 yards from the station.
Information Desk
- Located inside the main terminal.
Public transit options for Gatwick Airport
- Bus lines: GH1, 17, 18
- Train lines: Thameslink, Brighton Main Line, Gatwick Express, Redhill Line, Mainline East, Mainline West
- Onward travel information: Available from airport.
- Location for Rail Replacement Services: The upper level of the bus station
Denmark Hill
Amenities at train station
WifiParkingDiningAccessibilityWCLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 21:00 Saturday 06:40 - 20:00 Sunday 08:10 - 17:40
Distance to city center
5 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the Ticket Office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Available during staffing hours.
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: To the left of the Windsor Walk entrance
- Storage CCTV: Yes
Amenities at train station
ShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 21:30 Saturday 06:15 - 21:30 Sunday 07:15 - 21:30
Distance to city center
5 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access available through Brighton Yard entrance to all platforms via lifts. Step free access available through Grant Road entrance to platform 1 and 2 via lifts
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Waiting rooms are on platforms 1, 9/10 and 13/14
Bike Parking
- Storage sheltered: Yes
- Storage location: Brighton Yard side of the station.
- Storage CCTV: Yes
Public transit options for Clapham Junction
- Location for Rail Replacement Services: Through services: Grant Road Bus Stop A All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C Arrivals via Wandsworth Town: Grant Road Bus Stop R
Barking Riverside
Amenities at train station
DiningATMTaxisAccessibilityBike ParkingHarlow Town
Amenities at train station
WifiShoppingParkingDiningAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike ParkingInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 21:00 Saturday 06:00 - 21:00 Sunday 08:00 - 21:00
Distance to city center
1 kmShopping
- Type of shops available: Kiosk News agent Passport Photo Booth
Parking
- Car Park: Premium Bay
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Details of nearest taxis are shown on station information poster
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Accessible (radar key) toilet on concourse.
- National key toilets: Yes
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets
Lounge
- Waiting rooms location: The waiting room can be found on the bridge.
Bike Parking
- Storage sheltered: Yes
- Storage location: Within building and forecourt
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 0800 028 28 78
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Harlow Town
- Location for Rail Replacement Services: Replacement transport stop at bus stop at station forecourt
Bond Street Station
Amenities at train station
WifiDiningTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike RentalInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 11:00 PM Monday - Sunday
Distance to city center
1 kmNumber of platforms
2Wifi
- Free
Dining
- Selfridges & Co.
- The Ivy Cafe Marylebone
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps.
WC
- Free for passengers
Hotel
- The Westbury Mayfair
- Claridge's
- The Langham, London
Lost and Found Office
- Located near the main entrance
Information Desk
- Located near the main entrance
Luggage Carts
- Free
Station Plan
- Hall 1: entrance from Oxford Street, access to Central and Jubilee lines
- Hall 2: Elizabeth line access
Public transit options for Bond Street Station
- Metro: Central Line, Jubilee Line
- Elizabeth Line
- Bus: Several lines available
Woodgrange Park
Amenities at train station
WifiParkingDiningAccessibilityBike ParkingBike RentalInformation Deskinformation
Distance to city center
12 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Accessible taxis: contact taxi operator directly
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage sheltered: No
- Storage location: Entrance to Platform 1
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from information point
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Woodgrange Park
- Location for Rail Replacement Services: Use bus stop G in Romford Road for eastbound services to Barking Use bus stop H in Romford Road for westbound services to Walthamstow Central
- Metro: Manor Park station (National Rail) is approximately 7 minutes' walk away
Drayton Park
Amenities at train station
ParkingDiningAccessibilityLost and Found OfficeTicket OfficeBike ParkingCar Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 10:00 Saturday - Sunday Closed
Distance to city center
5 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage location: Station entrance
- Storage CCTV: Yes
Walthamstow Queen's Road
Amenities at train station
ParkingDiningAccessibilityBike ParkingBike RentalInformation Deskinformation
Distance to city center
1 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: B2 station category. Both platforms are accessible via ramps. Both platforms are linked by a footbridge.
- Accessible taxis: contact taxi operator directly
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Ticket machines are located at both the Edinburgh Road and Edison Close entrances
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage sheltered: No
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from information point
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for Walthamstow Queen's Road
- Location for Rail Replacement Services: Rail replacement buses do not serve this station. Please walk 9 minutes to Walthamstow Central bus station stop C for eastbound services to Barking For westbound services, please take the Victoria line to Seven Sisters from Walthamstow Central and change for rail replacement bus services from stop A in Seven Sisters Road.
- Metro: Walthamstow Central London Underground (Victoria line)/National Rail station is approximately 5 minutes' walk away.
Amenities at train station
WifiLockersShoppingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
Wifi
- Free public Wi-Fi available.
Lockers
- Excess Baggage Co luggage storage is located near the entrance to Platform 16 and is open daily from 08:00 to 21:00.
Shopping
- Type of shops available: Wide range of shops - see the Station Plan map.
Dining
- Burger King
- Caffè Nero
- Nando's
- The Signal Box
- Delice de France
- Tortilla
- Starbucks
- AMT Coffee
- Upper Crust
- Camden Food Co.
- & many more
Taxis
- Taxi: The taxi rank is located beneath the station.
- Accessible taxis: The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts. You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482. The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.
Accessibility
- Station is fully accessible, and passengers can request assistance at the mobility assistance reception desk.
WC
- Toilets Location: These are located by the entrance to platforms 1-3 There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.
- National key toilets: Yes
- National key toilets location: These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
- Baby changing facilities: Yes
Hotel
- Hilton London Euston
- The Wesley Euston Hotel
- Travelodge London Central Euston
Lounge
- Waiting rooms location: Located by the entrance to platforms 16-18
Ticket Office
- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
Bike Parking
- Storage sheltered: Yes
- Storage location: On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
- Storage CCTV: Yes
Information Desk
- Located near the center of the station's main concourse.
Public transit options for London Euston
- Tube lines: Circle, Hammersmith & City, Metropolitan, Northern (Bank and Charing Cross branches), Victoria
- Overground lines: Watford DC
- Bus lines: 18, 30, 59, 68, 73, 91, 168, 205, 253, 390, N5, N20, N73, N91, N205, N253
- Rail lines: London North Western Railway, London Overground, Avanti West Coast, Caledonian Sleeper
- Location for Rail Replacement Services: Go to Platform 2, there is a gate adjacent to the station from the main road.
Heathrow Terminals 2 & 3
Amenities at train station
WifiShoppingParkingATMAccessibilityWCLost and Found OfficeTicket Officeinformation
Address
Heathrow Airport Terminals 2 & 3 station, Inner Ring Road, Heathrow Airport, Greater London, TW6 1WDTicket Office Hours
- Opening hours: Monday - Sunday 05:00 - 23:59
Distance to city center
23 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: No
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- National key toilets: No
- Baby changing facilities: Yes
Public transit options for Heathrow Terminals 2 & 3
- Onward travel information: National Rail trains serving London Paddington National Express coaches to Victoria Coach Station and Gatwick Airport London Underground
- Metro: Connection available with the London Underground (Piccadilly Line)
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- 24/7
Wifi
- Free Wi-Fi in the station.
Lockers
- Luggage lockers are located near the taxi stand beside Platform 11.
Shopping
- Type of shops available: News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Parking
- Car Park: Station Car Park
Dining
- Wasabi
- The Beer House
- Barburrito
- Upper Crust
- The Mad Bishop & Bear (Fullers)
- The Pasty Shop
- Burger King
- Pret a Manger
- The Savanna
- Soboro Bakery
- & more
Taxis
- Taxi: The taxi deck is situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level to the covered marshalled taxi rank. A queuing system is in operation. There is also a separate collection point for pre-booked taxis and a drop off point
- Accessible taxis: All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
Accessibility
- Wheelchair access, escalators, elevators.
WC
- Toilets Location: Accessible toilets are located on Platforms' 1 and 12. A Changing Places facility is located on Platform 12. There are dedicated breastfeeding rooms / Parent & Baby rooms; within the Ladies toilets on Platform 1 within the public toilets on Platform 12.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located on Platforms 1 and 12.
- Baby changing facilities: Yes
Hotel
- Hilton London Paddington
- Mercure London Paddington Hotel
- The Pilgrm
Lounge
- Waiting rooms location: Platform 12
Ticket Office
- 24/7
Bike Parking
- Storage sheltered: Yes
- Storage location: On platform 8/9 and 10
- Storage CCTV: Yes
Information Desk
- Located near Platform 1.
Public transit options for London Paddington
- Underground lines: Bakerloo Line, Circle Line, District Line, Hammersmith Line
- Bus lines: N7, 23, 27, N27, 36, 205, N205, 332, 7, 46, A1, 18, N18
- Train lines: Great Western Main Line, Heathrow Express
- Metro: Tube Lines.
Canary Wharf Station
Amenities at train station
WifiLockersParkingDiningTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike RentalInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 24 hours Monday - Sunday
Distance to city center
7 kmNumber of platforms
2Wifi
- Free
Parking
- Parking is available at nearby facilities, with several car parks in the Canary Wharf area.
Dining
- The Ivy in the Park
- Roka Canary Wharf
Taxis
- Outside the main entrance.
Accessibility
- Ramps, restrooms.
WC
- £0.50
Hotel
- Hilton London Canary Wharf
- Novotel London Canary Wharf
- London Marriott Hotel Canary Wharf
Lost and Found Office
- Located in the main concourse
Information Desk
- Located in the main concourse
Luggage Carts
- Free
Station Plan
- The station includes multiple levels with shopping areas and a rooftop garden.
Public transit options for Canary Wharf Station
- DLR: Canary Wharf DLR Station
- Jubilee Line
- Elizabeth Line
- Bus: Several lines available
Hayes & Harlington
Amenities at train station
ParkingDiningAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 19:10 Saturday 06:10 - 19:10 Sunday 06:30 - 21:30
Distance to city center
1 kmAccessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Accessibility Category A. This station has step free access to all platforms Staff ramp assistance is always available. Accessible seating is available on platforms 3,4 and 5.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Toilets are located on platform 4&5
- National key toilets: Yes
- National key toilets location: An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.
- Baby changing facilities: No
Lounge
- Waiting rooms location: An accessible, heated waiting room with automatic door opening is located on Platform 3. The waiting room is open from first to last train.
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Hayes & Harlington
- Location for Rail Replacement Services: Bus stop E and L outside station entrance(both directions) Click here for map
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 05:45 - 22:00
- Sat: 06:00 - 21:00
- Sun: 08:00 - 22:15
Wifi
- Free, unlimited WiFi is available throughout the station.
Lockers
- Luggage lockers are located on the lower concourse close to the Eurostar line.
Parking
- Car Park: Station Car Park
Dining
- The Betjeman Arms
- AMT Coffee
- The Booking Office
- Carluccio’s
- Chop’d
- Greggs
Taxis
- Taxi: Midland Road: Currently the taxi pick up is located next to Thameslink station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis. Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK.
- Accessible taxis: Accessible taxis can be located on Midland Road and Pancras Road
Accessibility
- Wheelchair access, elevators, escalators, complimentary assistance for passengers with reduced mobility and other needs.
WC
- National key toilets: Yes
- National key toilets location: There are two accessible toilets in this station that are operated by a radar key. One is next to Eurostar arrivals. Toilet attendants are available too.
- Baby changing facilities: Yes
Hotel
- The Standard
- Kimpton Fitzroy London
- Alhambra Hotel
Ticket Office
- Mon - Fri: 05:45 - 22:00
- Sat: 06:00 - 21:00
- Sun: 08:00 - 22:15
Bike Parking
- Storage sheltered: Yes
- Storage location: Within car park
- Storage CCTV: Yes
Information Desk
- Located on the lower level in the main hall.
Public transit options for London St Pancras International
- Subway lines: Circle Line, Hammersmith & City Line, Metropolitan Line, Northern Line, Piccadilly Line, Victoria Line
- Train lines: Overground line, High Speed 1, Eurostar
- Bus lines: 326, 139
c2c destinations
Not sure where to begin your c2c adventure? Check out these popular c2c destinations for travel details and nearby attractions:
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