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Provider information and services
Great Northern
About
Great Northern is a train company based in the United Kingdom. It offers a wide range of services, including high-speed trains, regional trains, and sleeper services. The high-speed trains are called InterCity Express Trains and they offer a fast and comfortable journey between major cities. The regional trains are called Regional Express Trains and they provide a slower but more frequent service to smaller towns and villages. The sleeper services are called Caledonian Sleeper Trains and they offer overnight journeys with comfortable sleeping compartments. Great Northern offers a variety of ticket types, including single, return, and group tickets. Onboard facilities include free Wi-Fi, power sockets, and a selection of snacks and drinks. The most popular routes for Great Northern are London to Cambridge, London to Peterborough, and London to Norwich. These routes offer a convenient and comfortable way to travel between the cities.
Luggage & cancellation policy
Luggage included
2 large items of luggage and 1 small hand luggage
Luggage storage
Overhead racks, luggage areas at the end of carriages, under seats
Cancellation Policy
See refund policy for ticket types
Refund
Full refund if service canceled
Amenities on board the train
Wifi
Food sold onboard
Trolley service with drinks and snacks on some services
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, ramps for boarding, priority seating
Pets
Small pets free, maximum two dogs per passenger, must be on lead
Quiet zone
Popular routes
Great Northern train tickets
Select the route
Showing the fastest and cheapest results for Feb 22
Great Northern
08:02AM1h27
London Kings Cross (KGX)09:29AMCambridge station (CBG)
€141One-way
0 transfers
Great Northern
08:13AM1h45
London Kings Cross (KGX)09:58AMCambridge station (CBG)
€141One-way
0 transfers
Great Northern
08:41AM1h10
London Kings Cross (KGX)09:51AMCambridge station (CBG)
€141One-way
0 transfers
Great Northern
06:06PM1h31
London Kings Cross (KGX)07:37PMCambridge station (CBG)
€141One-way
0 transfers
Great Northern
11:24PM1h33
London Kings Cross (KGX)12:57AMCambridge station (CBG)
€181One-way
0 transfers
Great Northern FAQs
Everything you need to know to travel with Great Northern: amenities, cancellation policy, luggage allowance and more

Great Northern operates train services across various destinations in the southeastern region of England, including routes connecting London with Cambridge, Peterborough, and King's Lynn.
Great Northern trains are accessible for passengers with reduced mobility, offering features like wheelchair spaces, accessible toilets, ramps for boarding, and priority seating.
To cancel a train ticket with Great Northern, refer to their refund policy for specific ticket types.
With Great Northern, there is no formal check-in process required; simply board the train with a valid ticket.
Yes, Great Northern provides compensation if you miss your connection due to a delay.
Refunds with Great Northern for Anytime and Off-Peak tickets take 7-20 working days to process and incur a £10 admin fee, while Advance tickets are non-refundable.
Requests for compensation with Great Northern must be submitted within 28 days of your delayed journey.
If your train with Great Northern is delayed, you may be eligible for compensation.
For a train delay of over 120 minutes, Great Northern provides compensation of 50% of the single ticket price or 50% of the relevant portion of a return ticket.
For a train delay with Great Northern between 60 and 119 minutes, you are eligible for compensation of 25% of the single ticket price or 25% of the relevant portion of a return ticket.
Great Northern services typically depart from London King's Cross and Moorgate stations.
You can place your luggage on Great Northern trains in overhead racks, luggage areas at the end of carriages, and under seats, accommodating up to 2 large items and 1 small hand luggage.
Great Northern does not operate overnight trains, as night journeys are not available.
You do not need a passport when traveling within the UK with Great Northern, as their services operate domestically.
Small pets can travel free on Great Northern trains, with a maximum of two dogs per passenger allowed. All pets must be on a lead.
If your train is canceled with Great Northern, you are eligible for a full refund.
With Great Northern, "Off-Peak" and "Super Off-Peak" tickets are typically refundable, although an administration fee may apply. Always check the specific terms and conditions for each ticket type.
Yes, Great Northern trains are equipped with USB plugs, providing convenient charging options for passengers during their journey.
Subway tickets cannot be purchased onboard Great Northern trains.
Great Northern does not offer compensation for delays caused by weather or strikes.
Great Northern trains offer onboard WiFi for passengers.
Great Northern offers quiet zones on their services, providing a peaceful environment for travelers.
station information and services
Most popular Great Northern train stations
Amenities at train station
information
Ticket Office Hours
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Wifi
- Free, unlimited Wi-Fi in the station.
Lockers
- Located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00.
Shopping
- Type of shops available: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
Parking
- Car Park: Station Car Park
Dining
- Caffè Nero
- Starbucks
- The Pasty Shop
- Upper Crust
- Giraffe World Kitchen
- Black Sheep Coffee
- Hotel Chocolat
- Leon
- Pret a Manger
- Wasabi
- & more
Taxis
- Taxi: The taxi rank is situated on Pancras Road just outside of the station.
- Accessible taxis: Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
Accessibility
- There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall.
WC
- Toilets Location: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located next to platform 9 and can be operated by a radar key.
- Baby changing facilities: Yes
Hotel
- Point A Hotel, London Kings Cross St Pancras
- Premier Inn London Kings Cross Hotel
- St. Pancras Renaissance Hotel London
Ticket Office
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Bike Parking
- Storage sheltered: Yes
- Storage location: Platforms 1, 8 & 9
- Storage CCTV: Yes
Information Desk
- Located near the main entrance.
Public transit options for London Kings Cross
- Underground lines: Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan, Victoria
- Bus lines: 10, 17, 30, 45, 46, 59, 63, 73, 91, 205, 214, 259, 390, 476
- Train lines: Thameslink, Grand Central, Hull, London North Eastern, Gatwick Express
- Metro: N/A
Cambridge












Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:10 - 23:00 Saturday 05:10 - 23:00 Sunday 07:00 - 22:55
Distance to city center
1 kmParking
- Car Park: Premium Bay
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Details of nearest taxis are shown on station information poster
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 4. The accessible toilets are on platform 4
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Platforms 1, 4 and 7
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle point is by the Car Park
- Storage CCTV: Yes
Public transit options for Cambridge
- Location for Rail Replacement Services: Rail replacement buses depart from the front of the station
Welwyn Garden City









Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 07:00 - 19:30 Sunday 07:30 - 19:00
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to the platform. Assistance Meeting Point is outside the ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platforms
- National key toilets: Yes
- Baby changing facilities: No
Lounge
- Waiting rooms location: Heated waiting areas are available on all platforms
Hatfield











Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:00 - 20:00 Sunday 08:20 - 19:30
Shopping
- Type of shops available: Supermarket
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is on platform 1.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Waiting room
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting areas are available on all platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Near Bus Station
- Storage CCTV: Yes
Stevenage












Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:30 Saturday 06:45 - 21:30 Sunday 08:00 - 20:15
Parking
- Car Park: Railway South Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to the platforms via lifts. Assistance Meeting Point is the ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: WC available on station concourse
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting areas are available on all platforms
Bike Parking
- Storage location: Long and short term car park areas
- Storage CCTV: Yes
Amenities at train station
information
Distance to city center
3 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible taxis: Details of the nearest taxi will be supplied by station staff
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Station foyer
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Waiting rooms are available on each platform
Bike Parking
- Storage sheltered: Yes
- Storage location: Adjacent station building.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from information point
- Helpline Contact: 0800 028 2878
Public transit options for Cambridge North
- Location for Rail Replacement Services: From bus stop on station forecourt.
Finsbury Park












Amenities at train station
information
Address
Finsbury Park station, Station Place, Seven Sisters Road, Finsbury Park, Greater London, N4 2DHTicket Office Hours
- Opening hours: Monday - Friday 06:15 - 21:30 Saturday 06:15 - 21:30 Sunday 06:45 - 21:00
Distance to city center
6 kmParking
- Car Park: No
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station: Step free access to platfrom 1/2 only (towards London). Access to all other platforms via steps. Assistance Meeting Point is ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platforms 7/8, Male only on Platforms 3/4
- National key toilets: No
- Baby changing facilities: No
Lounge
- Waiting rooms location: A heated waiting room is available on platforms 7 and 8. Access to is not step free. Unheated shelters are available on other platforms
Bike Parking
- Storage location: Outside the station on Stroud Green Road
- Storage CCTV: Yes
Letchworth Garden City










Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:10 - 20:00 Saturday 07:00 - 19:30 Sunday 09:00 - 17:10
Parking
- Car Park: No
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is inside the ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 1
- National key toilets: Yes
- National key toilets location: Platform 2
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting rooms are available on both platforms
Bike Parking
- Storage location: Station entrance
- Storage CCTV: Yes
Public transit options for Letchworth Garden City
- Onward travel information: Bus stops are located at front of station
Moorgate









Amenities at train station
information
Distance to city center
2 kmShopping
- Type of shops available: Newsagent in ticket hall
Parking
- Car Park: No
Accessibility
- Staff help available: No
- Step free access coverage: No
- Step free access note: This station does not have step free access.
- Accessible taxis: Contact taxi operator directly
- Accessible ticket machines: There are no accessible ticket machines at this station
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Public transit options for Moorgate
- Metro: Northern, Metropolitan, Circle, Hammersmith & City Lines
Knebworth








Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:50 - 13:15 Saturday - Sunday 08:00 - 13:45
Parking
- Car Park: Station Car Park
Taxis
- Taxi: Yes
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is outside the ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Lounge
- Waiting rooms location: Unheated waiting areas are available on both platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: In the station entrance
- Storage CCTV: Yes
Royston










Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 09:15 - 17:30 Sunday Closed
Shopping
- Type of shops available: Newsagent in Booking Hall
Parking
- Car Park: Station Car Park
Taxis
- Taxi: Yes
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via the street, steep in places. Assistance Meeting Point is the taxi bay at the front of the station. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Platform 1
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting rooms are available on both platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Platform 1 station entrance and car park / Platform 2 car park
- Storage CCTV: Yes
Potters Bar











Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:00 Saturday 07:15 - 19:00 Sunday 08:15 - 19:30
Distance to city center
1 kmParking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B2 station: Step-free access to all platforms via long, steep ramps (over 1:10 gradient). Assistance Meeting Point is subway near the main entrance. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: WC located on platform 1
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting rooms are available on platforms 1 and 4
Bike Parking
- Storage location: Station entrance and car park
- Storage CCTV: Yes
Hitchin












Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:00 Saturday 06:15 - 20:00 Sunday 07:15 - 18:30
Shopping
- Type of shops available: Coffee shop, Platform1 and Newsagent, Platform 2
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is the the front of the station next to the night gate.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: WC available on Platform 1 and 2 Accessible Toilet Location - Platform 1
- National key toilets: Yes
- Baby changing facilities: No
Lounge
- Waiting rooms location: Heated waiting rooms are available on both platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Station entrance
- Storage CCTV: Yes
Welwyn North






Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:50 - 13:1515:30 - 19:00 Saturday 07:20 - 13:55 Sunday Closed
Distance to city center
1 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street. Assistance Meeting Point is on platform 1 near the coffee shop. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible public telephones: Public telephones are not accessible
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Lounge
- Waiting rooms location: A heated waiting room is available on platform 1. There is a step down to enter
Bike Parking
- Storage location: In both car parks
- Storage CCTV: Yes
Ely










Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:00 - 20:00 Sunday 08:30 - 18:30
Parking
- Car Park: Premium Bay
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible taxis: Details of nearest taxis are shown on station information poster
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
- National key toilets: Yes
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets
Lounge
- Waiting rooms location: There is a waiting room on platform 1 and a waiting room on platforms 2 and 3
Bike Parking
- Storage sheltered: Yes
- Storage location: In station car park
- Storage CCTV: No
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 0800 028 28 78
- Passenger Information Systems: Departure screens, Announcements
Public transit options for Ely
- Location for Rail Replacement Services: Replacement transport stop at station entrance
Kings Lynn











Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:30 - 20:00 Saturday 05:30 - 19:30 Sunday 07:50 - 17:00
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is on the bridge outside the ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: WC on station concourse
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: A heated waiting room is available on platform 1
Bike Parking
- Storage location: Station entrance
- Storage CCTV: Yes
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:00 - 20:00 Sunday 08:00 - 20:00
Parking
- Car Park: Spittle Bank
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible taxis: Outside station plus we can book by phone
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1.
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Alongside station entrance and adjacent to BTP office
- Storage CCTV: Yes
Public transit options for Peterborough
- Location for Rail Replacement Services: Rail Replacement Coaches leave from the station entrance.
Hertford North










Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:40 - 19:00 Saturday 07:45 - 14:10 Sunday Closed
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station: Step free access to booking office and platforms 2&3. Steps to platform 1 (some trains to London). Assistance Meeting Point is the station foyer opposite the ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platform 2/3
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: A heated waiting room is available on platforms 2 and 3. An unheated shelter is available on platform 1
Bike Parking
- Storage location: Station entrance
- Storage CCTV: Yes
Huntingdon










Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:00 Saturday 06:15 - 20:00 Sunday 08:15 - 20:00
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is the ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Available in booking hall and Platform 2
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Unheated waiting areas are available on both platforms
Bike Parking
- Storage location: Front right hand side and platform 3 car park
- Storage CCTV: Yes
St Neots









Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 19:10 Saturday 07:30 - 13:55 Sunday 08:10 - 14:35
Distance to city center
2 kmParking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to the platforms via lifts. Assistance Meeting Point is the ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: No
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Unheated waiting shelters are available on all platforms
Bike Parking
- Storage location: Front left hand / right hand side
- Storage CCTV: Yes
Meldreth









Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 07:00 - 11:15 Saturday 08:45 - 13:15 Sunday Closed
Shopping
- Type of shops available: Indian food takeaway
Parking
- Car Park: Station Car park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station: Step-free from main entrance to platform 2 (to Cambridge). Steps to platform 1 (to London). Assistance Meeting Point is next to the cycle rack in the car park.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: No
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platform 2
- National key toilets: No
- Baby changing facilities: No
Lounge
- Waiting rooms location: A heated waiting room is available on platform 2
Bike Parking
- Storage location: Platform 2 station entrance
- Storage CCTV: Yes
Alexandra Palace











Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 13:0015:15 - 19:20 Saturday 08:45 - 15:45 Sunday Closed
Distance to city center
9 kmParking
- Car Park: No
Taxis
- Taxi: YES
- Accessible taxis: Yes
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is in the Ticket Hall next to the taxi office.
- Accessible taxis: Yes
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Lounge
- Waiting rooms location: A heated waiting room is available on platforms 3 & 4
Bike Parking
- Storage location: Inside booking office, and opposite booking office
- Storage CCTV: Yes
Watton-at-Stone






Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:45 - 11:50 Saturday - Sunday Closed
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station: Step free access to platform 1 only (to London) via a ramp from the car park. General access to both platforms is via steps from the main entrance. Assistance Meeting Point is the front of the station next to the ticket machine. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Lounge
- Waiting rooms location: Unheated waiting shelters are available on both platforms
Bike Parking
- Storage location: Outside station entrance
- Storage CCTV: Yes
Public transit options for Watton-at-Stone
- Location for Rail Replacement Services: Rail replacement buses pick up from the bus stop outside the station.
Cuffley








Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:40 - 18:30 Saturday 07:35 - 14:00 Sunday 09:00 - 14:45
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station: Step free access to the Booking Office and platform 1 (southbound towards London). However platform 2 (northbound towards Hertford North) is not step free. Assistance Meeting Point is ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- National key toilets: No
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: A heated waiting room is available on platform 2. Access is not step free.
Bike Parking
- Storage location: Station entrance
- Storage CCTV: Yes
Downham Market








Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 17:00 Saturday 07:10 - 13:30 Sunday Closed
Parking
- Car Park: Station Car Park
Taxis
- Taxi: Yes
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via the street and a level crossing. Assistance Meeting Point is ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: WC located on platform 1
- National key toilets: Yes
- Baby changing facilities: No
Lounge
- Waiting rooms location: A heated waiting room is available on platforms 1 and 2. Access to the waiting shelter on platform 1 is not step free
Bike Parking
- Storage location: Station entrance
- Storage CCTV: Yes
Welham Green





Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 07:15 - 10:15 Saturday - Sunday Closed
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station: Step-free access to platform 2 (to Welwyn Garden City) via short ramp from car park, though due to narrow platform (less than 2.0m), ramp cannot be used. Steps to platform 1 (to London). Assistance Meeting Point is the shelter on platfrom 1. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage sheltered: Yes
- Storage location: Next to booking office
- Storage CCTV: Yes
Old Street










Amenities at train station
information
Distance to city center
3 kmShopping
- Type of shops available: In adjacent shopping arcade
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This station does not have step-free access
- Accessible taxis: Contact taxi operator directly
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Information Desk
- Information available from staff: Yes - from information point
Public transit options for Old Street
- Metro: Northern Line
Littleport




Amenities at train station
information
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: No
- Step free access coverage: Yes
- Step free access note: This is a Category A station: Step free access to both platforms. Platform 1 (southbound) services are accessible via the underpass north end of Platform 2 via ramp. Assistance Meeting Point is the station concourse.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage location: Station entrance
- Storage CCTV: Yes
Biggleswade








Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:20 - 14:15 Saturday 08:00 - 14:15 Sunday 08:15 - 14:15
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is on the footbridge. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Lounge
- Waiting rooms location: Heated waiting rooms available on platforms 1 and 2. Unheated waiting Shelters are available on Platforms 3 and 4
Bike Parking
- Storage location: Front left hand side
- Storage CCTV: Yes
New Barnet









Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:20 - 12:4515:15 - 19:15 Saturday 08:45 - 15:10 Sunday Closed
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is opposite the ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Lounge
- Waiting rooms location: A heated waiting room is available on platform 1
Bike Parking
- Storage location: Main entrance
- Storage CCTV: Yes
Baldock







Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:40 - 13:10 Saturday 08:00 - 14:25 Sunday Closed
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is in front of the station next to the ticket machines. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Lounge
- Waiting rooms location: A heated waiting room is available on Platform 1
Bike Parking
- Storage sheltered: Yes
- Storage location: Station entrance and car park
- Storage CCTV: Yes
Watlington



Amenities at train station
information
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: No
- Step free access coverage: Yes
- Step free access note: This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via level crossing. Assistance Meeting Point is the Help Point.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage location: Car park area
- Storage CCTV: Yes
Brookmans Park





Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:50 - 10:00 Saturday - Sunday Closed
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is opposite the ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage location: Between the footbridge and booking office
- Storage CCTV: Yes
Highbury & Islington









Amenities at train station
information
Distance to city center
4 kmShopping
- Type of shops available: Yes, Newsagent at the entrance
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step-free access is available via lifts between the ticket hall and London Overground platforms. Great Northern services and the Victoria line do not have step-free access
- Accessible taxis: Contact taxi operator directly
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines sell tickets suitable for use on London Underground services, including daily and weekly Travelcards.
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Information Desk
- Information available from staff: Yes - from help point
Public transit options for Highbury & Islington
- Onward travel information: Please see TfL's interactive map for details of bus routes and destinations served.
- Location for Rail Replacement Services: Bus stops in Holloway Road
- Metro: Victoria Line
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday 03:10 - 01:00 Tuesday,Wednesday,Thursday 04:00 - 01:00 Friday,Saturday,Sunday 03:40 - 01:00 Adjacent to Platform 10
Distance to city center
3 kmShopping
- Type of shops available: Wide range of shops
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.
- Accessible taxis: Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours)
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
- National key toilets: Yes
- National key toilets location: Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Helpline Contact: 0800 028 28 78
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Liverpool Street
- Location for Rail Replacement Services: Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements
- Metro: Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.
Waterbeach




Amenities at train station
New Southgate





Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 11:30 Saturday - Sunday Closed
Distance to city center
11 kmParking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is opposite the ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
Bike Parking
- Storage location: Main entrance
- Storage CCTV: Yes
Oakleigh Park









Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 12:55 Saturday 08:30 - 14:30 Sunday Closed
Distance to city center
14 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is on the bridge outside the ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Lounge
- Waiting rooms location: A heated waiting room is available on platform 4
Bike Parking
- Storage sheltered: No
- Storage location: Alongside entrance to station by taxi office
- Storage CCTV: No
Farringdon






Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Sunday 09:30 - 16:30
Distance to city center
1 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This station has step-free access to all platforms including level boarding to Thameslink trains from Zone C on both platforms. Manual ramps are available for other zones and for London Underground services.
- Accessible taxis: Contact taxi operator directly
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
Public transit options for Farringdon
- Metro: Metropolitan, Circle, Hammersmith & City Lines
Amenities at train station
information
Ticket Office Hours
- 24/7
Wifi
- Free Wi-Fi in the station.
Lockers
- Luggage lockers are located near the taxi stand beside Platform 11.
Shopping
- Type of shops available: News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Parking
- Car Park: Station Car Park
Dining
- Wasabi
- The Beer House
- Barburrito
- Upper Crust
- The Mad Bishop & Bear (Fullers)
- The Pasty Shop
- Burger King
- Pret a Manger
- The Savanna
- Soboro Bakery
- & more
Taxis
- Taxi: The taxi deck is situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level to the covered marshalled taxi rank. A queuing system is in operation. There is also a separate collection point for pre-booked taxis and a drop off point
- Accessible taxis: All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
Accessibility
- Wheelchair access, escalators, elevators.
WC
- Toilets Location: Accessible toilets are located on Platforms' 1 and 12. A Changing Places facility is located on Platform 12. There are dedicated breastfeeding rooms / Parent & Baby rooms; within the Ladies toilets on Platform 1 within the public toilets on Platform 12.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located on Platforms 1 and 12.
- Baby changing facilities: Yes
Hotel
- Hilton London Paddington
- Mercure London Paddington Hotel
- The Pilgrm
Lounge
- Waiting rooms location: Platform 12
Ticket Office
- 24/7
Bike Parking
- Storage sheltered: Yes
- Storage location: On platform 8/9 and 10
- Storage CCTV: Yes
Information Desk
- Located near Platform 1.
Public transit options for London Paddington
- Underground lines: Bakerloo Line, Circle Line, District Line, Hammersmith Line
- Bus lines: N7, 23, 27, N27, 36, 205, N205, 332, 7, 46, A1, 18, N18
- Train lines: Great Western Main Line, Heathrow Express
- Metro: Tube Lines.
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 07:15 - 20:30 Saturday 07:15 - 20:00 Sunday 08:00 - 16:00
Distance to city center
1 kmShopping
- Type of shops available: Newsagent
Parking
- Car Park: No
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms iva lifts. Assistance Meeting Point is the Ticket Office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: North Bank Booking Hall
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Station entrance Northbank side.
- Storage CCTV: Yes
Amenities at train station
information
Ticket Office Hours
- Mon - Fri: 05:45 - 22:00
- Sat: 06:00 - 21:00
- Sun: 08:00 - 22:15
Wifi
- Free, unlimited WiFi is available throughout the station.
Lockers
- Luggage lockers are located on the lower concourse close to the Eurostar line.
Parking
- Car Park: Station Car Park
Dining
- The Betjeman Arms
- AMT Coffee
- The Booking Office
- Carluccio’s
- Chop’d
- Greggs
Taxis
- Taxi: Midland Road: Currently the taxi pick up is located next to Thameslink station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis. Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK.
- Accessible taxis: Accessible taxis can be located on Midland Road and Pancras Road
Accessibility
- Wheelchair access, elevators, escalators, complimentary assistance for passengers with reduced mobility and other needs.
WC
- National key toilets: Yes
- National key toilets location: There are two accessible toilets in this station that are operated by a radar key. One is next to Eurostar arrivals. Toilet attendants are available too.
- Baby changing facilities: Yes
Hotel
- The Standard
- Kimpton Fitzroy London
- Alhambra Hotel
Ticket Office
- Mon - Fri: 05:45 - 22:00
- Sat: 06:00 - 21:00
- Sun: 08:00 - 22:15
Bike Parking
- Storage sheltered: Yes
- Storage location: Within car park
- Storage CCTV: Yes
Information Desk
- Located on the lower level in the main hall.
Public transit options for London St Pancras International
- Subway lines: Circle Line, Hammersmith & City Line, Metropolitan Line, Northern Line, Piccadilly Line, Victoria Line
- Train lines: Overground line, High Speed 1, Eurostar
- Bus lines: 326, 139
Enfield Chase










Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:25 - 12:5015:15 - 19:10 Saturday 09:00 - 15:25 Sunday Closed
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is the concourse. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: No
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platform 1
- National key toilets: No
- Baby changing facilities: No
Lounge
- Waiting rooms location: A heated waiting room available on platform 1, an unheated shelter is available on platform 2
Bike Parking
- Storage location: In station subway
- Storage CCTV: Yes
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 04:45 - 01:00 Saturday 04:45 - 01:00 Sunday 05:25 - 01:00 Ticket office is located on the lower level concourse.
Distance to city center
2 kmShopping
- Type of shops available: Various shops, cafes and restaurants
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: All platforms can be accessed by lift
- Accessible taxis: Taxis with ramps. There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 04:00 - 00:45 Sunday 06:00 - 00:45
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets can be located on the lower concourse. A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors. The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground. If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff, contact our control centre on 02072341108 or press one of our assistance help points throughout the station so we can help you gain access. Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
- National key toilets: Yes
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets
Bike Parking
- Storage sheltered: Yes
- Storage location: Located in Station Approach.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Bridge
- Onward travel information: The Bus Station is located directly outside the main entrance at upper level. There are also bus stops outside on Tooley Street. For further information on buses, a bus information kiosk is also located outside the main doors of the station at upper level.
- Location for Rail Replacement Services: Rail replacement bus services are usually found outside the front of the station. However this is sometimes subject to change. Please check engineering posters or consult a member of staff.
- Metro: For North and North East Kent and South East London
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 21:30 Saturday 06:15 - 21:30 Sunday 06:40 - 21:30 Southern ticket office 09:00-16:00 Mon-Fri 08:00-16:00 Sun
Shopping
- Type of shops available: Newsagent
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Accessible toilets are available.
- National key toilets: Yes
- Baby changing facilities: Yes
Bike Parking
- Storage sheltered: Yes
- Storage location: Note that these are Council-owned cycle racks, located outside the front of the station
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
Public transit options for Stratford (London)
- Location for Rail Replacement Services: Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from: Montfichet Road, Bus Stop W, for Eastbound services - map here
- Metro: London Underground Central Line and Jubilee Lines and Docklands Light Railway.
Hornsey







Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 07:00 - 13:25 Saturday - Sunday Closed
Distance to city center
8 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is on the bridge outside the ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage CCTV: Yes
Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Sunday 06:30 - 22:00
Distance to city center
1 kmShopping
- Type of shops available: News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Main concourse
- Accessible taxis: Available on request Taxi rank outside main station entrance
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Toilets are situated on the central concourse and adjacent to platform 2. A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities. If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff or contact our control centre on 020 7922 6243 so we can help you gain access.
- National key toilets: Yes
- National key toilets location: Hudson's Place and Central Concourse
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets,
Bike Parking
- Storage sheltered: Yes
- Storage location: Car Park Upper Level (Victoria Place), above Gatwick Express.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Victoria
- Onward travel information: Victoria Bus Station at Station Front
- Location for Rail Replacement Services: When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances. Check posters and staff for more details.
- Metro: Underground services: Victoria Line, District Line and Circle Line
Drayton Park






Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 06:30 - 10:00 Saturday - Sunday Closed
Distance to city center
5 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
Bike Parking
- Storage location: Station entrance
- Storage CCTV: Yes
Bury St Edmunds










Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 05:45 - 18:15 Saturday 06:50 - 17:30 Sunday 08:15 - 16:00
Shopping
- Type of shops available: Barbers
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Details of nearest taxis are shown on station information poster
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets including the accessible (radar key) toilets are located on Platform 2. They are open during staffing hours only
- National key toilets: Yes
- Baby changing facilities: No
Bike Parking
- Storage sheltered: Yes
- Storage location: At station entrance and on both platforms
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from ticket office
- Helpline Contact: 0800 028 28 78
Public transit options for Bury St Edmunds
- Location for Rail Replacement Services: Substitute bus services stop at the Bus stop on station forecourt
City Thameslink












Amenities at train station
information
Ticket Office Hours
- Opening hours: Monday - Friday 07:15 - 19:45 Saturday - Sunday Closed
Distance to city center
1 kmShopping
- Type of shops available: Key cutting, Newsagent
Parking
- Car Park: No
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is the Ticket Office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: No
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Ludgate Entrance
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: The platforms at this station are underground. There are seats on both platforms
Bike Parking
- Storage sheltered: No
- Storage location: Pilgrim St
- Storage CCTV: Yes
Great Northern destinations
Not sure where to begin your Great Northern adventure? Check out these popular Great Northern destinations for travel details and nearby attractions:
