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Provider information and services
Great Northern
About
Great Northern is a train company based in the United Kingdom. It offers a wide range of services, including high-speed trains, regional trains, and sleeper services. The high-speed trains are called InterCity Express Trains and they offer a fast and comfortable journey between major cities. The regional trains are called Regional Express Trains and they provide a slower but more frequent service to smaller towns and villages. The sleeper services are called Caledonian Sleeper Trains and they offer overnight journeys with comfortable sleeping compartments. Great Northern offers a variety of ticket types, including single, return, and group tickets. Onboard facilities include free Wi-Fi, power sockets, and a selection of snacks and drinks. The most popular routes for Great Northern are London to Cambridge, London to Peterborough, and London to Norwich. These routes offer a convenient and comfortable way to travel between the cities.
Luggage & cancellation policy
Luggage included
2 large items of luggage and 1 small hand luggage
Luggage storage
Overhead racks, luggage areas at the end of carriages, under seats
Cancellation Policy
See refund policy for ticket types
Refund
Full refund if service canceled
Amenities on board the train
Wifi
Food sold onboard
Trolley service with drinks and snacks on some services
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, ramps for boarding, priority seating
Pets
Small pets free, maximum two dogs per passenger, must be on lead
Quiet zone
Popular routes
Great Northern train tickets
Select the route
Showing the fastest and cheapest results for Nov 22
Great Northern
07:27AM1h26
London08:53AMCambridge
€141One-way
0 transfers
Popular Great Northern routes
Stevenage to London train
from €6
Direct trains available
0h22 average duration
8trains per day
Served by
- LNER
- Great Northern
- Thameslink
London to Welwyn Garden City train
from €9
Direct trains available
0h29 average duration
5trains per day
Served by
- Thameslink
- Great Northern
London to Stevenage train
from €6
Direct trains available
0h20 average duration
9trains per day
Served by
- Thameslink
- Great Northern
- LNER
London to Letchworth Garden City train
from €5
Direct trains available
0h27 average duration
6trains per day
Served by
- Thameslink
- Great Northern
- LNER
Cambridge station (CBG) to London train
from €9
Direct trains available
0h52 average duration
12trains per day
Served by
- Abellio Greater Anglia
- Thameslink
- Great Northern
London to Cambridge train
from €14
Direct trains available
1h05 average duration
11trains per day
Served by
- Abellio Greater Anglia
- Thameslink
- Great Northern
- CrossCountry
- LNER
Cambridge to London train
from €14
Direct trains available
1h05 average duration
13trains per day
Served by
- Abellio Greater Anglia
- Great Northern
- CrossCountry
- Thameslink
London to Kings Lynn train
from €20
Direct trains available
1h43 average duration
6trains per day
Served by
- Thameslink
- Abellio Greater Anglia
- Great Northern
Welwyn Garden City to London train
from €9
Direct trains available
0h29 average duration
6trains per day
Served by
- Thameslink
- Great Northern
London to Cambridge station (CBG) train
from €9
Direct trains available
0h53 average duration
11trains per day
Served by
- Thameslink
- Great Northern
- CrossCountry
- Abellio Greater Anglia
- LNER
Great Northern FAQs
Everything you need to know to travel with Great Northern: amenities, cancellation policy, luggage allowance and more
Great Northern operates train services across various destinations in the southeastern region of England, including routes connecting London with Cambridge, Peterborough, and King's Lynn.
Great Northern trains are accessible for passengers with reduced mobility, offering features like wheelchair spaces, accessible toilets, ramps for boarding, and priority seating.
To cancel a train ticket with Great Northern, refer to their refund policy for specific ticket types.
With Great Northern, there is no formal check-in process required; simply board the train with a valid ticket.
Yes, Great Northern provides compensation if you miss your connection due to a delay.
Refunds with Great Northern for Anytime and Off-Peak tickets take 7-20 working days to process and incur a £10 admin fee, while Advance tickets are non-refundable.
Requests for compensation with Great Northern must be submitted within 28 days of your delayed journey.
If your train with Great Northern is delayed, you may be eligible for compensation.
For a train delay of over 120 minutes, Great Northern provides compensation of 50% of the single ticket price or 50% of the relevant portion of a return ticket.
For a train delay with Great Northern between 60 and 119 minutes, you are eligible for compensation of 25% of the single ticket price or 25% of the relevant portion of a return ticket.
Great Northern services typically depart from London King's Cross and Moorgate stations.
You can place your luggage on Great Northern trains in overhead racks, luggage areas at the end of carriages, and under seats, accommodating up to 2 large items and 1 small hand luggage.
Great Northern does not operate overnight trains, as night journeys are not available.
You do not need a passport when traveling within the UK with Great Northern, as their services operate domestically.
Small pets can travel free on Great Northern trains, with a maximum of two dogs per passenger allowed. All pets must be on a lead.
If your train is canceled with Great Northern, you are eligible for a full refund.
With Great Northern, "Off-Peak" and "Super Off-Peak" tickets are typically refundable, although an administration fee may apply. Always check the specific terms and conditions for each ticket type.
Yes, Great Northern trains are equipped with USB plugs, providing convenient charging options for passengers during their journey.
Subway tickets cannot be purchased onboard Great Northern trains.
Great Northern does not offer compensation for delays caused by weather or strikes.
Great Northern trains offer onboard WiFi for passengers.
Great Northern offers quiet zones on their services, providing a peaceful environment for travelers.
station information and services
Most popular Great Northern train stations
Amenities at train station
Wifi
Lockers
Shopping
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Lost and Found Office
Ticket Office
Bike Parking
Bike Rental
Information Deskinformation
Ticket Office Hours
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Wifi
- Free, unlimited Wi-Fi in the station.
Lockers
- Located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00.
Shopping
- Type of shops available: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
Parking
- Car Park: Station Car Park
Dining
- Caffè Nero
- Starbucks
- The Pasty Shop
- Upper Crust
- Giraffe World Kitchen
- Black Sheep Coffee
- Hotel Chocolat
- Leon
- Pret a Manger
- Wasabi
- & more
Taxis
- Taxi: The taxi rank is situated on Pancras Road just outside of the station.
- Accessible taxis: Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
Accessibility
- There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall.
WC
- Toilets Location: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located next to platform 9 and can be operated by a radar key.
- Baby changing facilities: Yes
Hotel
- Point A Hotel, London Kings Cross St Pancras
- Premier Inn London Kings Cross Hotel
- St. Pancras Renaissance Hotel London
Ticket Office
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
Bike Parking
- Storage sheltered: Yes
- Storage location: Platforms 1, 8 & 9
- Storage CCTV: Yes
Information Desk
- Located near the main entrance.
Public transit options for London Kings Cross
- Underground lines: Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan, Victoria
- Bus lines: 10, 17, 30, 45, 46, 59, 63, 73, 91, 205, 214, 259, 390, 476
- Train lines: Thameslink, Grand Central, Hull, London North Eastern, Gatwick Express
- Metro: N/A
Cambridge
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingCar Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 05:10 - 23:00 Saturday 05:10 - 23:00 Sunday 07:00 - 22:55
Distance to city center
1 kmParking
- Car Park: Premium Bay
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Details of nearest taxis are shown on station information poster
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: The toilets are located on Platform 4. The accessible toilets are on platform 4
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Platforms 1, 4 and 7
Bike Parking
- Storage sheltered: Yes
- Storage location: Cycle point is by the Car Park
- Storage CCTV: Yes
Public transit options for Cambridge
- Location for Rail Replacement Services: Rail replacement buses depart from the front of the station
Welwyn Garden City
Amenities at train station
WifiParkingDiningATMAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 07:00 - 19:30 Sunday 07:30 - 19:00
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to the platform. Assistance Meeting Point is outside the ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
WC
- Toilets Location: Platforms
- National key toilets: Yes
- Baby changing facilities: No
Lounge
- Waiting rooms location: Heated waiting areas are available on all platforms
Hatfield
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:00 - 20:00 Saturday 06:00 - 20:00 Sunday 08:20 - 19:30
Shopping
- Type of shops available: Supermarket
Parking
- Car Park: Station Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is on platform 1.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Waiting room
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting areas are available on all platforms
Bike Parking
- Storage sheltered: Yes
- Storage location: Near Bus Station
- Storage CCTV: Yes
Stevenage
Amenities at train station
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike Parkinginformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 20:30 Saturday 06:45 - 21:30 Sunday 08:00 - 20:15
Parking
- Car Park: Railway South Car Park
Taxis
- Taxi: YES
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station: This station has step-free level access to the platforms via lifts. Assistance Meeting Point is the ticket office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: WC available on station concourse
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Heated waiting areas are available on all platforms
Bike Parking
- Storage location: Long and short term car park areas
- Storage CCTV: Yes
Great Northern destinations
Not sure where to begin your Great Northern adventure? Check out these popular Great Northern destinations for travel details and nearby attractions:
Other train journeys you might be interested in
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