JR West Train Tickets and Timetables

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Provider information and services

JR West

Luggage & cancellation policy

Luggage included

Up to two portable items totaling no more than 250 cm in dimensions and weighing no more than 30 kg are allowed.

Additional luggage

Additional luggage beyond the standard allowance is not permitted.

Luggage storage

Designated areas are available for storing luggage on trains.

Cancellation Policy

Changes and refunds are not possible after the scheduled departure time of the first designated train.

Amenities on board the train

Wifi

Food sold onboard

Food and beverage waste should be discarded in receptacles provided in the station or on the train.

Seat reservation

Seat reservations can be made at no additional cost at ticket offices; online reservations may incur fees.

Toilets

USB plugs

Accessibility

JR West strives to maintain accessibility features and offers support to patrons with disabilities.

Bikes

Bicycles for cycling or sports competitions must be dismantled and carried in a dedicated bag.

Pets

Pets must be transported in a case that holds their entire body; fees apply for small animals.

Popular routes