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Provider information and services
Snälltåget
About
Snälltåget is a Swedish train company that offers a range of services to its passengers. It operates a fleet of modern trains, including the X2000, which is the fastest train in Sweden, and the InterCity, which is a comfortable and reliable train. The company also offers a range of ticket types, including single tickets, return tickets, and group tickets. The most popular routes for Snälltåget are between Stockholm and Gothenburg, Malmö and Gothenburg, and Stockholm and Malmö.
Luggage & cancellation policy
Luggage included
One piece of hand luggage and one larger piece of luggage included
Luggage storage
Overhead racks, under seats, and designated luggage areas
Cancellation Policy
Cancellation possible according to refund policy
Refund
Full refund if train is cancelled by operator
Amenities on board the train
Wifi
Food sold onboard
Restaurant car with hot and cold meals, snacks, and beverages
Seat reservation
Seat reservation is mandatory and included in ticket price
Toilets
USB plugs
Accessibility
Wheelchair spaces and accessible toilets available
Pets
Small pets in carriers travel free. Large dogs require paid ticket and must be leashed
Quiet zone
Popular routes
Snälltåget train tickets
Select the route
Showing the fastest and cheapest results for Nov 20
Snälltåget
04:08PM6h07
Copenhagen Central Station10:15PMStockholm Central Station
€681One-way
0 transfers
Snälltåget
08:14AM6h01
Copenhagen Central Station02:15PMStockholm Central Station
€871One-way
1 transfer
Snälltåget
04:08PM7h26
Copenhagen Central Station11:34PMStockholm Central Station
€801One-way
1 transfer
Snälltåget
04:08PM6h23
Copenhagen Central Station10:31PMStockholm Central Station
€951One-way
1 transfer
Popular Snälltåget routes
Stockholm to Hamburg train
from €48
Direct trains available
11h36 average duration
2trains per day
Served by
- EuroNight
- Snälltåget
- SJ
- Oresundstag
- Deutsche Bahn
Stockholm to Copenhagen train
from €48
Direct trains available
5h27 average duration
15trains per day
Served by
- SJ
- Snälltåget
- Oresundstag
Copenhagen to Stockholm train
from €28
Direct trains available
5h33 average duration
14trains per day
Served by
- Oresundstag
- Malartag
- Snälltåget
- SJ
- Tågab
Malmö Centralstation to Stockholm Central Station train
from €14
Direct trains available
4h27 average duration
16trains per day
Served by
- Snälltåget
- FlixTrain
- Oresundstag
- SJ
- Tågab
Malmö to Stockholm train
from €14
Direct trains available
4h24 average duration
16trains per day
Served by
- Tågab
- Snälltåget
- SJ
- FlixTrain
- Oresundstag
Hamburg to Stockholm train
from €47
Direct trains available
11h18 average duration
2trains per day
Served by
- SJ
- EuroNight
- Sylt Shuttle Plus
- Snälltåget
- Deutsche Bahn
Stockholm Central Station to Malmö Centralstation train
from €20
Direct trains available
4h27 average duration
16trains per day
Served by
- Oresundstag
- Snälltåget
- FlixTrain
- SJ
Lund to Stockholm train
from €15
Direct trains available
4h12 average duration
17trains per day
Served by
- Snälltåget
- Tågab
- SJ
Stockholm to Malmö train
from €20
Direct trains available
4h28 average duration
16trains per day
Served by
- Malartag
- SJ
- Oresundstag
- Snälltåget
- FlixTrain
Berlin to Stockholm train
from €46
Direct trains available
15h15 average duration
5trains per day
Served by
- SJ
- Snälltåget
- EuroNight
- Deutsche Bahn
Snälltåget FAQs
Everything you need to know to travel with Snälltåget: amenities, cancellation policy, luggage allowance and more
Snälltåget offers train services to several destinations in Sweden and beyond, including popular routes to Stockholm, Malmö, and Berlin.
Snälltåget provides facilities for passengers with reduced mobility, including wheelchair spaces and accessible toilets.
Snälltåget allows you to cancel your train tickets in accordance with their refund policy.
No formal check-in process is required with Snälltåget; simply board the train with a valid ticket.
Yes, Snälltåget provides compensation for missed connections due to delays.
Refunds with Snälltåget are processed within 2-4 weeks, and tickets are refundable up to 24 hours before departure with a fee.
Compensation requests with Snälltåget must be submitted after ensuring that refunds are not available, with requests processing within 2-4 weeks.
If your train with Snälltåget is delayed, the company offers compensation for missed connections.
For a train delay with Snälltåget exceeding 120 minutes, passengers are entitled to compensation amounting to 50% of the ticket price.
For train delays between 60-119 minutes with Snälltåget, the compensation is 25% of the ticket price.
Snälltåget primarily departs from Stockholm in Sweden.
On Snälltåget trains, passengers can store their luggage in overhead racks, under seats, or in designated luggage areas. Each passenger is allowed one piece of hand luggage and one larger piece of luggage.
Snälltåget operates overnight trains, as indicated by the data provided.
When traveling with Snälltåget, it is advisable to bring a valid passport or national ID, especially for international journeys.
Small pets in carriers can travel for free on Snälltåget trains, while large dogs require a paid ticket and must be leashed.
If a Snälltåget train is canceled by the operator, you are entitled to a full refund.
Refundable tickets with Snälltåget typically include their flexible fare options, which allow changes and cancellations under specific conditions.
Snälltåget trains offer USB plug sockets for passengers, allowing them to charge their devices during the journey.
You cannot buy subway tickets onboard Snälltåget trains.
Snälltåget does not provide compensation for delays caused by weather or strikes.
Snälltåget trains offer WiFi onboard for passengers to use during their journey.
Snälltåget offers quiet zones for passengers seeking a peaceful travel experience.
station information and services
Most popular Snälltåget train stations
Amenities at train station
Wifi
Lockers
Dining
ATM
Taxis
Accessibility
WC
Hotel
Ticket Office
Bike Parking
Bike Rental
Car Rental
Information Deskinformation
Ticket Office Hours
- Mon - Fri: 06:00 - 21:00
- Sat - Sun: 10:00 - 20:00
Wifi
- The station WiFi is called "All Station Guests" and is free to use.
Lockers
- Luggage lockers are located near the bus terminal as well as in the upper level between Blueberry Tunnelgången and Kronans Apotek.
Dining
- Burger King
- Caffe Ritazza
- Blueberry Tunnelgången
- Espresso House
- Holy Monkey
- Icha Icha
- Starbucks
- Upper Crust
- Sushi Yama
- O'Learys
- & many more
Accessibility
- Facilities include elevators, escalators, ramps and barrier-free toilets. Personalized special assistance can be requested to escort or assist passengers.
Hotel
- Freys Hotel
- Nordic Light Hotel
- Radisson Blu Royal Viking Hotel
Ticket Office
- Mon - Fri: 06:00 - 21:00
- Sat - Sun: 10:00 - 20:00
Information Desk
- Information center for visitors, travelers and tourists is located in Centralhallen.
Public transit options for Stockholm Centralstation
- Metro lines: 10, 11, 13, 14, 17, 18, 19
- Bus lines: 53, 54, 516, 812C, 813C, Flygbussarna
- Tram lines: 7
- Train lines: Dala Line, Northern Main Line, East Coast Line, SJ X2000, 40, 41, 42X, 43, 43X, 44, Arlanda Express, FLX
Amenities at train station
WifiLockers
ParkingDiningATMTaxisAccessibilityHotelTicket OfficeCar Rentalinformation
Ticket Office Hours
- Mon - Fri: 09:15 - 17:15
Wifi
- The station WiFi is called "All Station Guests" and is free to use.
Lockers
- There are storage lockers at the station that are locked digitally and opened with a code. Max storage time 7 days.
Dining
- Bistro Royal
- Burger King
- Chao Oriental Express
- Espresso House
- O'Leary's
- Sliders & Shakes
- Woso Sushi
- Subway
- Sofra
- Spazio
- & many more
Accessibility
- Accessible entrances to the station are via the so-called Glashallen on the north side. Barrier-free toilets and handicapped parking spaces are available for a fee.
Hotel
- Hotel Duxiana Malmo
- Moment Hotels
- Mayfair Hotel Tunneln
Ticket Office
- Mon - Fri: 09:15 - 17:15
Public transit options for Malmö Centralstation
- Bus lines: 2, 3, 4, 5, 8, 31, 32, 35
- Train lines: City Tunnel, Øresund Line, Southern Main Line, West Coast Line
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotel
Lounge
Lost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Desk
Luggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 11:00 PM Monday - Sunday
Number of platforms
13Wifi
- Free
Parking
- The car park is open 7 days a week from 5:00 a.m. to 1:00 a.m. Departures can be made outside of opening hours. You can access the car park at 4 rue de Compiègne as well as at 112 rue Maubeuge.
Dining
- Restaurant Frk. Barners Kælder
- Tivoli Food Hall
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps, restrooms.
WC
- DKK 5
Hotel
- Hotel Astoria
- Copenhagen Plaza Hotel
- Hotel Ansgar
Lounge
- Located in the main hall
Lost and Found Office
- Located in the main hall
Car Rental
- Avis
- Europcar
- Hertz
Information Desk
- Located in the main hall
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, platform 1-13 for trains to Sweden, Germany, and regional destinations
- Hall 2: S-train platforms
- Hall 3: Metro connections
Public transit options for København Hovedb.
- Metro: Line M3, Line M4
- Bus: Several lines available
- S-train: Lines A, B, C, E, H
Amenities at train station
WifiLockers
ShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 06:00 - 21:30
- Sat - Sun: 08:00 - 20:15
Distance to city center
2 kmWifi
- Free Wi-Fi in the station.
Lockers
- The station has luggage lockers.
Dining
- Le Crobag
- Burger King
- Coffee Fellows
- Havin Grill
- KFC
- Mr. CLOU
- Starbucks
- dean&david
- SPAR Express
- Pommesfreunde
- & more
Accessibility
- Wheelchair friendly with lifts and ramps. Contact the Mobility Service Centre at +49 3065212888 or [email protected].
Hotel
- Boutique 053 Hamburg Main Station
- IntercityHotel Hamburg Hauptbahnhof
- Park Hyatt Hamburg
Information Desk
- Located in the east hall on the opposite side of the DB ticket office.
Lund Centralstation
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation DeskLuggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 10:00 PM Monday - Sunday
Number of platforms
8Wifi
- Free
Parking
- The car park is open 7 days a week, with access from Bangatan.
Dining
- Restaurant Stäket
- Mat & Destillat
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps.
WC
- SEK 10
Hotel
- Grand Hotel Lund
- Hotel Lundia
- Hotel Finn
Lost and Found Office
- Located in the main hall
Car Rental
- Avis
- Europcar
Information Desk
- Located in the main hall
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, platform 1-8 for trains to Copenhagen, Malmö, and other regional destinations
Public transit options for Lund Centralstation
- Bus: Several lines available
- Regional trains: Öresundståg, Pågatåg
Snälltåget destinations
Not sure where to begin your Snälltåget adventure? Check out these popular Snälltåget destinations for travel details and nearby attractions:
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