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Provider information and services
TGV
About
TGV is a high-speed train company based in France. It operates a fleet of modern trains that can reach speeds of up to 320 km/h. The TGV offers a variety of train types, including the TGV Duplex, TGV Lyria, TGV InOui, and TGV OuiGo. Each train type provides different amenities, such as Wi-Fi, power outlets, and comfortable seating. Ticket options include Standard, Flexi, and Prem’s. Onboard facilities feature a bar, restaurant, and luggage storage. Popular TGV routes include Paris to Lyon, Paris to Marseille, and Paris to Lille.
Luggage & cancellation policy
Luggage included
2 pieces of hand luggage and 1 suitcase included in ticket price
Luggage storage
Dedicated luggage areas at end of carriages and overhead racks
Cancellation Policy
According to fare conditions and ticket type
Refund
Full refund provided for canceled trains
Amenities on board the train
Wifi
Food sold onboard
Restaurant car with full meals and bar service, at-seat dining in first class
Seat reservation
Included in first class, optional fee in second class
Toilets
USB plugs
Accessibility
Wheelchair spaces, accessible toilets, and assistance service available
Pets
Small pets in carriers travel free, larger dogs require paid ticket, guide dogs travel free
Quiet zone
Popular TGV routes
Strasbourg to Brussels train
from €90
Direct trains available
3h55 average duration
3trains per day
Served by
- Deutsche Bahn
- TGV
- TGV INOUI
Strasbourg to Amsterdam train
from €59
Direct trains available
6h36 average duration
3trains per day
Served by
- TGV
- PKP Intercity
- Deutsche Bahn
- Eurostar
- TGV INOUI
Strasbourg to Basel train
from €9
Direct trains available
0h12 average duration
19trains per day
Served by
- Deutsche Bahn
- FlixTrain
- TGV
- SNCF TER
- TGV INOUI
- SNCF
Colmar to Bern train
from €29
Direct trains available
2h02 average duration
16trains per day
Served by
- SNCF TER
- TGV
- SBB
- SNCF | TGV Lyria
- SNCF
Colmar to Zurich train
from €52
Direct trains available
2h03 average duration
4trains per day
Served by
- SNCF TER
- SBB
- TGV
- SNCF | TGV Lyria
- Deutsche Bahn
- SNCF
Colmar to Interlaken train
from €32
Direct trains available
2h59 average duration
12trains per day
Served by
- TGV
- SBB
- Rhatische Bahn
- SNCF | TGV Lyria
- SNCF
TGV FAQs
Everything you need to know to travel with TGV: amenities, cancellation policy, luggage allowance and more
You can travel with TGV to various destinations across France, including cities like Paris, Lyon, Marseille, Nice, and Bordeaux, as well as international destinations such as Brussels, Geneva, and Milan.
TGV trains are accessible for passengers with reduced mobility, offering wheelchair spaces, accessible toilets, and an assistance service.
Cancellation of your train ticket with TGV depends on the fare conditions and ticket type specified in your purchase.
For TGV, there is no formal check-in process required. Passengers must have a valid ticket and can board up until the last minute.
If you miss your connection due to a delay caused by TGV, they offer compensation for such instances.
For TGV, flexible tickets can be refunded before departure, while non-flexible tickets are non-refundable. The processing time for refunds is typically 2-3 weeks.
TGV allows compensation requests to be processed within a 2-3 week period, with flexible tickets being refundable before departure and non-flexible tickets non-refundable.
If your TGV train is delayed, you may be entitled to compensation for any connecting train delays.
For a TGV train delay exceeding 120 minutes, compensation is 50% of the ticket price.
For a train delay with TGV between 60 and 119 minutes, the compensation is 25% of the ticket price.
TGV trains operate from various major railway stations across France, including Paris Gare de Lyon and Paris Montparnasse stations.
On TGV trains, passengers can place two pieces of hand luggage and one suitcase in dedicated luggage areas at the end of carriages, as well as in the overhead racks.
TGV operates overnight train services.
When traveling with TGV within France, a passport is not required for French citizens, but international travelers should have their passport or national ID for identification.
Small pets in carriers can travel for free on TGV trains, while larger dogs require a paid ticket, and guide dogs can travel free of charge.
If a TGV train is canceled, a full refund is provided.
TGV offers fully refundable tickets for their flexible fare options, allowing cancellations or changes before the train's departure.
Yes, TGV trains are equipped with USB plug sockets for passenger convenience.
No, you cannot buy subway tickets onboard TGV trains.
TGV does not offer compensation for delays caused by weather or strikes.
Yes, TGV trains offer WiFi onboard to enhance passenger connectivity and comfort during travel.
TGV trains offer quiet zones where passengers can enjoy a peaceful journey.
station information and services
Most popular TGV train stations
Amenities at train station
Wifi
Lockers
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Ticket Office
Bike Parking
Bike Rental
Car Rental
Information Deskinformation
Ticket Office Hours
- Mon - Fri: 06:45 - 20:30
- Sat: 09:00 - 20:00
- Sun: 09:00 - 20:30
Distance to city center
2 kmWifi
- Free Wi-Fi in the station.
Lockers
- Luggage lockers are located on Level -1 towards the metro access next to PAUL. Open every day from 07:30 to 22:30.
Dining
- Le Perchoir de la Gare de l'Est
- La Consigne
- Starbucks
- Factory & Co
- La Place
- McDonald's
- Mon Chou
- Go Johnny Go
- Maison Pradier
- PAUL
- & many more
Accessibility
- The station is wheelchair accessible and has accessible toilets and orientation system for visually impaired travelers. There is disabled traveler assistance by Track 4.
Hotel
- Hotel Whistler
- Hôtel LOCOMO
- Hôtel Parisianer
Ticket Office
- Mon - Fri: 06:45 - 20:30
- Sat: 09:00 - 20:00
- Sun: 09:00 - 20:30
Information Desk
- Located between Tracks 15 and 18.
Public transit options for Paris Gare de l'Est
- Metro lines: 4, 5, 7
- Bus lines: 31, 32, 35, 38, 39, 46, 54, 56, 91
- Train lines: RER B, TGV, TGV/ICE, TER, Intercités, OUIGO, Transilien, Russian Railways
Amenities at train station
WifiLockers
ShoppingParkingDiningATMTaxisAccessibilityWCHotel
Lounge
Lost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Sun: 07:00 - 21:00
Distance to city center
1 kmWifi
- Free Wi-Fi for 30 minutes.
Lockers
- The station has luggage lockers.
Dining
- Cantina Estación Mediterrano
- Rischart Bakery
- Ditsch Pretzels
- backWERK
- Cafe-Shop
- Le Crobag
- Yorma's
- Coffee Fellows
- Dunkin Donuts
- McDonald's
- & many more
Accessibility
- Accessibility equipment, elevators, & mobility service. Contact the Mobility Service Centre at +49 3065212888 or [email protected].
Hotel
- a&o München Hauptbahnhof
- IntercityHotel München
- Sofitel Munich Bayerpost
Information Desk
- There is an information desk located on the main concourse near the food court.
Amenities at train station
WifiLockersShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike RentalCar RentalInformation Deskinformation
Ticket Office Hours
- Mon - Fri: 07:00 - 21:00
- Sat - Sun: 09:00 - 21:00
Distance to city center
1 kmWifi
- Free Wi-Fi in the station.
Lockers
- Luggage lockers are located in the main hall.
Dining
- asiagourmet
- Burger King
- Ciao Bella
- Coffee Fellows
- Crepes de France Express
- dean&david
- Starbucks
- Uddin's Sky Sportsbar
- McDonald's
- Dunkin Donuts
- & many more
Accessibility
- Step-free access and step markings. Contact the Mobility Service Centre at +49 3065212888 or [email protected].
Hotel
- Hotel Cristall
- Grand Hotel Empire
- Hotel Carlton
Information Desk
- Located opposite Platforms 12 and 13.
TGV destinations
Not sure where to begin your TGV adventure? Check out these popular TGV destinations for travel details and nearby attractions:
Other train journeys you might be interested in
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