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Provider information and services
Air Transat
About
Air Transat is a Canadian airline headquartered in Montreal, Quebec, and is Canada's leading leisure airline. Founded in 1986, it operates scheduled and charter flights to approximately 60 international destinations in over 25 countries across the Americas and Europe. Air Transat is a business unit of Transat A.T. Inc., an integrated international tourism company. The airline is recognized for its customer service and has been voted the World's Best Leisure Airline multiple times at the Skytrax World Airline Awards. Air Transat is also committed to a more sustainable travel industry, renewing its fleet with energy-efficient aircraft and adopting environmental and corporate social responsibility policies.
Luggage & cancellation policy
Luggage included
Economy Class includes 1 carry-on (10kg) and 1 checked bag (23kg)
Additional luggage
Additional bags can be purchased, maximum weight 32kg per piece
Cancellation Policy
Refundable tickets: full refund minus cancellation fee. Non-refundable tickets: no refund but taxes and fees may be refunded.
Pregnant on board
Up to 36 weeks for single pregnancies, 32 weeks for multiple pregnancies. Medical certificate required after 28 weeks.
Unaccompagned minor
Available for children aged 8-17. Must be booked at least 48 hours before departure. Service fees apply.
Amenities on board the airplane
Wifi
USB plugs
Accessibility
Air Transat provides wheelchair assistance and special services for passengers with reduced mobility. Service must be requested at least 48 hours before departure.
Pets
Small pets in cabin (under 10kg including carrier) and larger ones in cargo hold. Must be booked in advance.
Entertaiment on board
Air Transat FAQs
Everything you need to know to travel with Air Transat: amenities, cancellation policy, luggage allowance and more
Air Transat does not provide food onboard.
Air Transat flies to a variety of destinations, including major cities in Europe, the Caribbean, and North America.
Air Transat charges $25-55 for standard seat selection on short-haul flights and $45-75 on long-haul flights.
Strollers and car seats can be checked free of charge when traveling with Air Transat.
To request special assistance for reduced mobility when traveling with Air Transat, contact the airline at least 48 hours before departure to arrange for wheelchair assistance and other special services.
Air Transat's cancellation policy states that tickets classified as refundable are eligible for a full refund minus a cancellation fee, while non-refundable tickets do not qualify for a refund, though taxes and fees may be refunded.
Yes, in-flight entertainment options are available with Air Transat.
For Air Transat, additional bags can be purchased, with the maximum weight allowed being 32kg per piece.
Air Transat allows 1 carry-on bag weighing up to 10kg in Economy Class.
Yes, Air Transat allows unaccompanied minors aged 8-17, provided the service is booked at least 48 hours before departure, and service fees apply.
Air Transat does not allow name changes on a ticket.
Small pets under 10kg, including carrier, can be brought into the cabin on Air Transat, while larger ones must travel in the cargo hold, with both options requiring advance booking.
Air Transat allows pregnant passengers to fly up to 36 weeks for single pregnancies and 32 weeks for multiple pregnancies, with a medical certificate required after 28 weeks.
You can charge your devices on board Air Transat as the aircraft is equipped with USB plugs.
I'm sorry, but I don't have specific details about Air Transat’s policies on sports equipment or musical instruments. Please check Air Transat’s official guidelines or contact their customer service for accurate information.
Wi-Fi is available on Air Transat flights.
airport information
Most popular Air Transat airports
Amenities at airport
Wifi
Shopping
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Shower
Lounge
Lost and Found Office
Car Rentalinformation
Distance to city center
1 km
Car connection
Highway 20, Exit 56Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops are available, including duty-free and local specialty stores.
Parking
- Parking available with options for short-term and long-term parking, approximately 4.2€ (CAD 6) per hour.
Dining
- Various restaurants are located in the terminal, including fast food and sit-down options like Tim Hortons and Starbucks.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, assistance
WC
- Available throughout the airport, including accessible facilities.
Hotel
- Hotels within walking distance, such as the Marriott In-terminal Hotel.
Shower
- Showers are available in some lounges; access may require a lounge pass or fee.
Lounge
- Lounges available, including Air Cada Maple Leaf Lounge and others, accessible with membership or a fee.
Lost and Found Office
- Lost and Found located in the main terminal; contact information is available on the airport's website.
Car Rental
- Car rental services are available from major providers like Avis and Hertz, located in the arrivals area.
Public transit options for Montreal
- Bus 747, Dorval Station, 20 km
Amenities at airport
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelShowerLoungeLost and Found OfficeCar Rentalinformation
Distance to city center
4 kmCar connection
Highway 427, Exit 1Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops are located in both terminals, including Duty-Free and Hudson's Bay.
Parking
- Parking available with options including Value Park Garage, Daily Park Garage, and Express Park, approximately 3.5€ (CAD 5) per 20 minutes.
Dining
- Various restaurants are available, including fast food and sit-down options like Tim Hortons and Mill Street Brewery, located in both terminals.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, assistance
WC
- Available throughout the airport in the airport.
Hotel
- Hotels such as the Sheraton Gateway Hotel are directly connected to terminal 3.
Shower
- Showers are available in some lounges. Access may require a lounge pass or membership.
Lounge
- Lounges available, including Plaza Premium Lounge, with access via membership or fee.
Lost and Found Office
- Lost and Found services available at the airport; contact information is provided on the airport's website.
Car Rental
- Car rental services are available on-site, with companies like Avis, Budget, and Hertz.
Public transit options for Toronto
- UP Express train, Union Station, 25 km
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
4 kmCar connection
A1, Exit 6Wifi
- Free Wi-Fi available throughout the airport; premium high-speed access is also offered.
Shopping
- Shops are available in all terminals, including duty-free and luxury brands like \Hermès\ and \Lacoste.\.
Parking
- Parking available in multiple lots, including short-term and long-term options, approximately 4.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including Air France Lounge and Star Alliance Lounge, offering amenities like food, drinks, and showers.
Lost and Found Office
- Located in each terminal, items can be reported and claimed online.
Public transit options for Paris Charles de Gaulle Airport
- RER B
- Bus 350
- Bus 351
- Roissybus
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
1 kmCar connection
M23, Junction 9Wifi
- Free Wi-Fi available throughout the airport for 90 minutes.
Shopping
- Shops are located in both terminals, including Harrods and World Duty Free.
Parking
- Short stay parking available at both terminals, approximately 6€ (£5) for 30 minutes.
Taxis
- Available outside the terminal.
Accessibility
- Assistance.
WC
- Available throughout the airport, including accessible facilities.
Shower
- Yes
Lounge
- Lounges available in both terminals, including No1 Lounge and Club Aspire.
Lost and Found Office
- Located in the South Terminal, inquiries can be made online or in person.
Public transit options for London Gatwick Airport
- Train: Gatwick Express, Southern, Thameslink
- Bus: National Express, Metrobus
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
3 kmCar connection
A91, Exit Fiumicino AeroportoWifi
- Free Wi-Fi available throughout the airport for an unlimited duration.
Shopping
- Shops are located in all terminals, featuring brands like Gucci and Duty-Free stores.
Parking
- Parking available with options including short-term and long-term parking, approximately 3€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Ramps, assistance, toilets.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including the Plaza Premium Lounge, with amenities like food, drinks, and showers.
Lost and Found Office
- Located in Terminal 3, with a dedicated office for inquiries.
Public transit options for Rome Leonardo da Vinci Fiumicino Airport
- Bus: Terravision, SIT Bus Shuttle
- Train: Leonardo Express, FL1
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