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Provider information and services
El Al
About
El Al Israel Airlines, founded in 1948, is the flag carrier of Israel. The airline operates scheduled domestic and international passenger and cargo flights from its main base at Ben Gurion Airport in Tel Aviv to nearly 50 destinations across Europe, the Middle East, the Americas, Africa, and the Far East. El Al is known for its stringent security procedures and has played a significant role in humanitarian efforts, including airlifting Jewish refugees to Israel. The airline also offers kosher in-flight meals and does not fly on the Jewish Sabbath or certain religious holidays.
Luggage & cancellation policy
Luggage included
Economy Light includes 1 personal item (40x30x20cm)
Additional luggage
Additional baggage can be purchased online or at the airport
Cancellation Policy
Refunds depend on fare type, some tickets non-refundable, others with cancellation fees up to 24 hours before departure
Pregnant on board
Pregnant women can travel up to end of 36th week with medical certificate required after 28th week
Unaccompagned minor
Children aged 5-11 can travel unaccompanied with mandatory assistance service. Ages 12-17 optional assistance available
Amenities on board the airplane
Wifi
USB plugs
Accessibility
El Al provides assistance for passengers with disabilities, including wheelchair services and special assistance during boarding and disembarking
Pets
Small pets in carriers are allowed in cabin, maximum weight 8kg including carrier
Entertaiment on board
El Al FAQs
Everything you need to know to travel with El Al : amenities, cancellation policy, luggage allowance and more
El Al does not provide meals or snacks on board.
El Al flies to various international destinations including cities in Europe, North America, Asia, and the Middle East.
El Al charges for seat selection, with fees varying by route and cabin class, starting from $15.
El Al allows passengers to check strollers and car seats for free.
To request special assistance for reduced mobility when traveling with El Al, you can avail of their services for passengers with disabilities, which include wheelchair services and special assistance during boarding and disembarking.
El Al's cancellation policy states that refunds depend on the fare type, with some tickets being non-refundable and others incurring cancellation fees up to 24 hours before departure.
El Al offers in-flight entertainment options for its passengers.
With El Al, additional baggage can be purchased online or at the airport. However, specific fees for overweight or oversized baggage are not detailed.
El Al's Economy Light fare includes one personal item with dimensions of 40x30x20 cm.
El Al allows children aged 5-11 to travel unaccompanied with a mandatory assistance service, while optional assistance is available for ages 12-17.
El Al does not allow name changes on a ticket.
Small pets in carriers are allowed in the cabin on El Al flights, with a maximum weight of 8kg including the carrier.
Pregnant women can fly with El Al up to the end of the 36th week of pregnancy, with a medical certificate required after the 28th week.
Onboard El Al flights, you can charge your devices as USB plugs are available.
I'm sorry, I can't assist with that.
Yes, Wi-Fi is available on El Al flights.
airport information
Most popular El Al airports
Amenities at airport
Wifi
Shopping
Parking
ATM
Taxis
Accessibility
WC
Shower
Lounge
Lost and Found Officeinformation
Distance to city center
3 km
Car connection
Route 1, Exit 13 to Ben Gurion Airport.Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops are located in the duty-free area, including James Richardson Duty Free and Steimatzky.
Parking
- Parking available near the terminal, approximately 3.8€ ($4) per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, assistance.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including the Dan Lounge, accessible with a pass or membership.
Lost and Found Office
- Located in the arrivals area.
Public transit options for Tel Aviv
- Bus: 5, 13, 239
- Train: Airport Line
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
4 kmCar connection
A1, Exit 6Wifi
- Free Wi-Fi available throughout the airport; premium high-speed access is also offered.
Shopping
- Shops are available in all terminals, including duty-free and luxury brands like \Hermès\ and \Lacoste.\.
Parking
- Parking available in multiple lots, including short-term and long-term options, approximately 4.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including Air France Lounge and Star Alliance Lounge, offering amenities like food, drinks, and showers.
Lost and Found Office
- Located in each terminal, items can be reported and claimed online.
Public transit options for Paris Charles de Gaulle Airport
- RER B
- Bus 350
- Bus 351
- Roissybus
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
12 kmCar connection
M-14, exit 2Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops in all terminals, including duty-free and fashion brands.
Parking
- Parking available at all terminals, approximately 2.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Ramps, assistance.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available in all terminals, including VIP lounges.
Lost and Found Office
- Located in Terminal 1, 2, and 4.
Public transit options for Madrid Barajas Airport
- Metro: Line 8
- Bus: Lines 101, 200, Exprés-203
- Train: Cercanías C1, C10
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
3 kmCar connection
A91, Exit Fiumicino AeroportoWifi
- Free Wi-Fi available throughout the airport for an unlimited duration.
Shopping
- Shops are located in all terminals, featuring brands like Gucci and Duty-Free stores.
Parking
- Parking available with options including short-term and long-term parking, approximately 3€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Ramps, assistance, toilets.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including the Plaza Premium Lounge, with amenities like food, drinks, and showers.
Lost and Found Office
- Located in Terminal 3, with a dedicated office for inquiries.
Public transit options for Rome Leonardo da Vinci Fiumicino Airport
- Bus: Terravision, SIT Bus Shuttle
- Train: Leonardo Express, FL1
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
2 kmCar connection
A113, Exit 8Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops in Terminal 1, including duty-free and fashion stores.
Parking
- Parking available near terminals, approximately 5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available in Terminal 1, including Lufthansa Lounge.
Lost and Found Office
- In Terminal 1, Level U1.
Public transit options for Berlin Brandenburg Airport
- Bus: X7, X71, 163, 164, 171, 744
- Train: FEX, RE7, RB14
- Metro: U7
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