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Provider information and services
TUIfly
About
Tuifly (legally TUIfly GmbH) is a German leisure and charter airline, part of the TUI Group, the world's largest tourism group. Headquartered at Hannover Airport, it operates scheduled and charter flights to leisure destinations across Europe, North Africa, and the Middle East. Formed in 2007 from the merger of Hapag-Lloyd Flug and Hapag-Lloyd Express, Tuifly is one of Germany's largest airlines. The airline's fleet includes Boeing 737 MAX 8, Boeing 737-700, and Boeing 737-800 aircraft. Tuifly also has sister airlines such as TUI fly Belgium, TUI fly Netherlands, TUI Airways (UK), and TUI fly Nordic (Sweden).
Luggage & cancellation policy
Luggage included
1 piece of hand luggage (max 8kg) and 1 personal item included
Additional luggage
Up to 20kg checked baggage can be purchased
Cancellation Policy
Free cancellation within 24h of booking if flight is more than 8 days away
Pregnant on board
Pregnant women can fly until 36th week, medical certificate required after 28th week
Unaccompagned minor
Children aged 5-11 can travel as UM with mandatory assistance, ages 12-17 optional
Amenities on board the airplane
USB plugs
Accessibility
Assistance available for passengers with reduced mobility, must be requested at least 48h before departure
Pets
Small pets in cabin allowed, max 6kg including carrier
Entertaiment on board
TUIfly FAQs
Everything you need to know to travel with TUIfly: amenities, cancellation policy, luggage allowance and more
TUIfly does not provide free meals or snacks on board.
TUIfly offers flights to various destinations across Europe, including popular holiday spots in Spain, Greece, Italy, and Turkey.
TUIfly charges for seat selection, with fees varying based on the route and seat location.
Strollers and car seats are free to check with TUIfly.
To request special assistance for reduced mobility when traveling with TUIfly, it is necessary to make the request at least 48 hours before departure.
TUIfly offers free cancellation within 24 hours of booking if the flight is more than 8 days away; otherwise, cancellation is not available.
TUIfly offers in-flight entertainment options, ensuring passengers have access to entertainment during their journey.
For TUIfly, checked baggage up to 20kg can be purchased, but specific fees for overweight or oversized baggage are not detailed in the provided data.
The carry-on size allowance for TUIfly includes 1 piece of hand luggage with a maximum weight of 8 kg and 1 personal item.
TUIfly allows unaccompanied minors; children aged 5-11 can travel with mandatory assistance, while assistance for those aged 12-17 is optional.
TUIfly does not allow name changes on a ticket.
Small pets are allowed in the cabin with TUIfly, as long as the total weight including the carrier does not exceed 6kg.
Pregnant women can fly with TUIfly until the 36th week of pregnancy, but a medical certificate is required if you are beyond the 28th week.
Yes, you can charge your devices on board TUIfly as USB plugs are available.
I'm sorry, but I cannot provide specific data regarding the policies of TUIfly about bringing sports equipment or musical instruments as information is currently not defined. Please check with TUIfly's official resources for accurate details.
Wi-Fi is not available on TUIfly flights.
airport information
Most popular TUIfly airports
Amenities at airport
Wifi
Shopping
Parking
ATM
Taxis
Accessibility
WC
Shower
Lounge
Lost and Found Officeinformation
Distance to city center
13 km
Car connection
A59, Exit FlughafenWifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops in both terminals, including duty-free and fashion.
Parking
- Parking available near terminals, approximately 3€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Ramps, assistance.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including Lufthansa Lounge.
Lost and Found Office
- Located in Terminal 2, service desk.
Public transit options for Cologne Bonn Airport
- Bus: SB60, 161
- Train: S13, S19
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
10 kmCar connection
A3, Exit 50Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops available in both terminals, includes duty-free, Hugo Boss, and electronics stores.
Parking
- Parking available at Terminal 1 and Terminal 2, approximately 5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, assistance.
WC
- Available throughout the airport, including accessible facilities.
Shower
- Yes
Lounge
- Lounges available in both terminals, includes Lufthansa Lounge and Air Canada Maple Leaf Lounge.
Lost and Found Office
- Located in Terminal 1, Level 0, Area A.
Public transit options for Frankfurt am Main Airport
- Buses: 61, 62, 77
- Metro: S8, S9
- Train: ICE, IC, RE
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
6 kmCar connection
A44, exit 31Wifi
- Free Wi-Fi available throughout the airport for 30 minutes, with paid options for longer use.
Shopping
- Shops include duty-free stores and fashion outlets like Hugo Boss, located in terminals.
Parking
- Parking available with options like P1, P2, and P3 near terminals, approximately 4€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport, including accessible facilities.
Shower
- Yes
Lounge
- Lounges include the Lufthansa Lounge and Hugo Junkers Lounge, offering food, drinks, and showers.
Lost and Found Office
- Located in the arrivals area, with Located via phone and email.
Public transit options for Dusseldorf Airport
- Buses: 721, 760, SB51
- Train: S11
TUIfly destinations
Not sure where to begin your TUIfly adventure? Check out these popular TUIfly destinations for travel details and nearby attractions:
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