The cheapest and fastest trains from London to Dundee
Cheapest price
€116
Average price
€195
Fastest journey
5 h 47 m
Average duration
6 h 9 m
Trains per day
6
Distance
581 km
The best way to find a cheap train ticket from London to Dundee is to book your journey as far in advance as possible and to avoid traveling at rush hour.
The average ticket from London to Dundee will cost around €195 if you buy it on the day, but the cheapest tickets can be found for only €116.
Of the 6 trains that leave London for Dundee on Wed, Nov 05, 1 travel direct so it’s quite easy to avoid journeys where you’ll have to change along the way.
On Wed, Nov 05 the direct trains cover the 581 km distance in an average of 6 h 9 m but if you time it right, some trains will get you there in just 5 h 47 m .
On Wed, Nov 05 the slowest trains will take 6 h 29 m and usually involve a change or two along the way, but you might be able to save a few pennies if you’re on a budget.
Y23477
W28174+
Y65965
Y23431+
Y66449
Y23418+
Y65957
Y23415+
Y66506
Y23477
W28174+
Y65965
Y23418+
Y65957
Y23415+
Y66506
Y23421+
Y66515Travel Information
Compare train, bus, and flight for London to Dundee
Omio recommends booking the train as it is the most popular option from London to Dundee among Omio's users. If you are prioritising price take the bus with prices starting from €31. For those with little time consider booking a flight which can get you there in 1h 50m. In case you are seeking to minimise your carbon footprint the train is your best bet as it emits only 0.2 - 0.5kg. The ticket price range depends on the travel mode: a bus costs an average of €31, and a flight costs an average of €28.
Distance: 581 km
Compare train with
Most popular Train | Bus | Flight |
|---|---|---|
€135 Average price | €71 Average price Cheapest | €207 Average price |
7h 17m Average total duration 6h 47m Onboard + 30m Additional time* | 11h 36m Average total duration 11h 6m Onboard + 30m Additional time* | 4h 50m Average total duration Fastest 1h 50m Onboard + 3h 0m Additional time* |
0.2 - 0.5kg CO2 emissions Lowest | 0.6 - 1.5kg CO2 emissions | 1.7 - 3.5kg CO2 emissions |
![]() Most popular train company | ![]() Most popular bus company | ![]() Most popular airline |
Direct Options | Direct Options | Direct Options |
Additional time: Average total travel duration to departure point, security checks and transfers.
Live departures
London to Dundee train times
| Provider | Departs | Duration | Arrives | Transfers | Tickets |
|---|---|---|---|---|---|
Y23415+ Y66506 | On time 8:00 AM London Kings Cross (KGX) | 6h23 | 2:23 PM Dundee station (DEE) | 1 transfer | |
Y23418+ Y65957 | On time 8:30 AM London Kings Cross (KGX) | 6h12 | 2:42 PM Dundee station (DEE) | 1 transfer | |
Y23421+ Y66515 | On time 9:00 AM London Kings Cross (KGX) | 6h29 | 3:29 PM Dundee station (DEE) | 1 transfer | |
Y23477 | On time 10:00 AM London Kings Cross (KGX) | 5h47 | 3:47 PM Dundee station (DEE) | 0 transfersDirect | |
W28174+ Y65965 | On time 10:45 AM London Kings Cross (KGX) | 5h55 | 4:40 PM Dundee station (DEE) | 1 transfer | |
Y23431+ Y66449 | On time 11:00 AM London Kings Cross (KGX) | 6h30 | 5:30 PM Dundee station (DEE) | 1 transfer | |
This is the last train of the day. | |||||
Find all the dates and times for this journey
Compare prices and tickets London to Dundee by train, bus, or flight
Nov 05
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How far in advance should I book train tickets from London to Dundee?
Journey information
Overview: Train from London to Dundee
Distance 581 km |
Average train duration 6h 47m |
Cheapest ticket price €82 |
Trains per day 6 |
Direct trains 1 |
Fastest train 5h 47m |
First train 05:31 |
Last train 23:45 |
Train companies: LNER, Lumo, Avanti West Coast, Caledonian Sleeper, Grand Central Trains from London to Dundee trainsLNER, Lumo, Avanti West Coast, Caledonian Sleeper, Grand Central Trains trains will get you between London and Dundee from €28. With over 1000 travel companies on Omio, you can find the best train times and tickets for your trip.
LNER
Lumo
Avanti West Coast
Caledonian Sleeper
Grand Central Trains
Trains from London to Dundee
Trains leave London for Dundee throughout the day, offering a convenient way to reach one of Scotland's biggest cities. LNER offers three direct services every day, all of which take around 5 hours 50 minutes. Indirect services also travel to Dundee via Edinburgh every hour.
Which train companies travel from London to Dundee?
All trains to Dundee from London are operated by LNER out of London Kings Cross station. Some require a brief change at Edinburgh Waverley station, but this doesn't usually result in a major delay.
How long is the train from London to Dundee?
Direct trains from London will reach Dundee in 5 hours 50 minutes. However, passengers shouldn't neglect indirect journeys. Some services via Edinburgh can actually be quicker, taking 5 hours 38 minutes to arrive. So travellers in a hurry should always check they are booking the fastest possible train.
How many trains are there from London to Dundee?
LNER schedules three trains per day between London Kings Cross station and Dundee. When indirect services via Edinburgh are included, the total rises to over 20 on some days. Whenever travellers need to leave, there should be more than 10 practical options.
What are the departure and arrival stations for trains from London to Dundee?
Departure station: All trains from London to Dundee depart from London Kings Cross station. Kings Cross is very well connected to all parts of London via the Northern, Victoria, Piccadilly, Metropolitan, Hammersmith & City, Circle, and District lines. Those coming from counties to the north can take overground services to Kings Cross, while local buses provide regular links to Westminster, Islington, Camden, and the City of London. At the station, expect a wide range of eating options and stores, as well as customer support booths and ATMs.
Arrival station: Trains to Dundee from London will arrive at Dundee Railway Station. The station is located near the River Tay, just south of the heart of Dundee. From there, visitors can take the 360 bus into the city centre. The city centre campus of Dundee University is 5-10 minutes walk to the northwest, while local buses run to the Ninewells Campus and take around 15 minutes.
FAQs: Trains from London to Dundee

Passengers board the train most frequently from London Euston, which is located around 1.8 miles (2.9 km) away from the city centre, and they get off the train at Dundee, located 1.1 miles (1.7 km) away from the city centre.
popular train stations
Popular train stations from London to Dundee
- Opening hours: Monday - Friday 06:15 - 13:0015:15 - 19:20 Saturday 08:45 - 15:45 Sunday Closed
- Car Park: No
- Taxi: YES
- Accessible taxis: Yes
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is in the Ticket Hall next to the taxi office.
- Accessible taxis: Yes
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
- Waiting rooms location: A heated waiting room is available on platforms 3 & 4
- Storage location: Inside booking office, and opposite booking office
- Storage CCTV: Yes
- Opening hours: Monday - Friday 06:15 - 20:05 Saturday 07:40 - 14:40 Sunday 09:00 - 17:00
- Car Park: No
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is the Ticket Office.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
- National key toilets: No
- Baby changing facilities: No
- Waiting rooms location: There are heated waiting areas on platform 2
- Storage location: Cycle hub
- Storage CCTV: Yes
- Opening hours: Monday - Friday 06:15 - 21:30 Saturday 06:15 - 21:30 Sunday 07:15 - 21:30
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access available through Brighton Yard entrance to all platforms via lifts. Step free access available through Grant Road entrance to platform 1 and 2 via lifts
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
- Toilets Location: The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
- National key toilets: Yes
- Baby changing facilities: Yes
- Waiting rooms location: Waiting rooms are on platforms 1, 9/10 and 13/14
- Storage sheltered: Yes
- Storage location: Brighton Yard side of the station.
- Storage CCTV: Yes
- Location for Rail Replacement Services: Through services: Grant Road Bus Stop A All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C Arrivals via Wandsworth Town: Grant Road Bus Stop R
- Opening hours: Monday - Friday 06:10 - 19:10 Saturday 08:40 - 16:45 Sunday 09:15 - 17:45
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station: Ramp access to platform 1 (to St Pancras). Steps to all other platforms. Assistance Meeting Point is at the station front by the book exchange. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible taxis: No
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs may only be available when the station is staffed
- Impaired mobility set down / pick up points available: Yes
- Storage sheltered: No
- Storage location: Outside main entrance
- Storage CCTV: Yes
- Opening hours: Monday - Friday 07:00 - 20:10 Saturday 06:40 - 20:10 Sunday 09:10 - 18:40
- Car Park: No
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is the Ticket Office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible taxis: No
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: No
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
- National key toilets: No
- Baby changing facilities: Yes
- Waiting rooms location: Heated waiting areas are available on platforms 1 and 4
- Opening hours: Monday - Friday 07:30 - 10:00
- Car Park: No
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Only ticket office has step-free access from street.
- Accessible taxis: contact taxi operator directly
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
- Information available from staff: Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
- Location for Rail Replacement Services: Use Bus stop FN in Canfield Gardens for eastbound services to Camden Road Use Bus stop FP in Broadhurst Gardens for westbound services to Richmond
- Metro: Finchley Road underground station within 10 minutes walk. Turn right out of station entrance
- Opening hours: Monday - Friday 06:15 - 21:30 Saturday 06:15 - 21:30 Sunday 06:45 - 21:00
- Car Park: No
- Taxi: YES
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category B3 station: Step free access to platfrom 1/2 only (towards London). Access to all other platforms via steps. Assistance Meeting Point is ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Accessible toilets: No
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
- Toilets Location: Platforms 7/8, Male only on Platforms 3/4
- National key toilets: No
- Baby changing facilities: No
- Waiting rooms location: A heated waiting room is available on platforms 7 and 8. Access to is not step free. Unheated shelters are available on other platforms
- Storage location: Outside the station on Stroud Green Road
- Storage CCTV: Yes
- Opening hours: Monday - Sunday 05:00 - 23:59
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: No
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
- National key toilets: No
- Baby changing facilities: Yes
- Onward travel information: National Rail trains serving London Paddington National Express coaches to Victoria Coach Station and Gatwick Airport London Underground
- Metro: Connection available with the London Underground (Piccadilly Line)
- Opening hours: Monday - Sunday 05:00 - 23:40
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: No
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
- National key toilets: No
- Baby changing facilities: Yes
- Metro: Connection available with LT Piccadilly Line
- Opening hours: Monday - Sunday 05:00 - 23:59
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Level access to platforms, lifts to airport facilities. Ticket Office is step free. Wheelchair users can board trains with ease as the platforms are level with the trains.
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
- Opening hours: Monday - Friday 04:45 - 01:00 Saturday 04:45 - 01:00 Sunday 05:25 - 01:00 Ticket office is located on the lower level concourse.
- Type of shops available: Various shops, cafes and restaurants
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: All platforms can be accessed by lift
- Accessible taxis: Taxis with ramps. There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 04:00 - 00:45 Sunday 06:00 - 00:45
- Impaired mobility set down / pick up points available: Yes
- Toilets Location: The toilets can be located on the lower concourse. A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors. The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground. If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff, contact our control centre on 02072341108 or press one of our assistance help points throughout the station so we can help you gain access. Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
- National key toilets: Yes
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets
- Storage sheltered: Yes
- Storage location: Located in Station Approach.
- Storage CCTV: Yes
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
- Onward travel information: The Bus Station is located directly outside the main entrance at upper level. There are also bus stops outside on Tooley Street. For further information on buses, a bus information kiosk is also located outside the main doors of the station at upper level.
- Location for Rail Replacement Services: Rail replacement bus services are usually found outside the front of the station. However this is sometimes subject to change. Please check engineering posters or consult a member of staff.
- Metro: For North and North East Kent and South East London
- Opening hours: Monday - Sunday 24 Hours a Day
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Yes, the station is all on one level and all platforms are reachable by disabled passengers.
- Accessible public telephones: On the central passage in the main concourse
- Accessible taxis: Accessible taxis are located outside the front of the station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: On the concourse in front of the ticket office.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
- Toilets Location: Located on the central passage in the main concourse.
- National key toilets: Yes
- National key toilets location: Located on the central passage in the main concourse. Radar key for accessible toilets
- Baby changing facilities: Yes
- Storage sheltered: No
- Storage location: Within car park and station forecourt
- Storage CCTV: Yes
- Information available from staff: Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
- Metro: Bakerloo Line Northern Line.
- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
- Free public Wi-Fi available.
- Excess Baggage Co luggage storage is located near the entrance to Platform 16 and is open daily from 08:00 to 21:00.
- Type of shops available: Wide range of shops - see the Station Plan map.
- Burger King
- Caffè Nero
- Nando's
- The Signal Box
- Delice de France
- Tortilla
- Starbucks
- AMT Coffee
- Upper Crust
- Camden Food Co.
- & many more
- Taxi: The taxi rank is located beneath the station.
- Accessible taxis: The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts. You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482. The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.
- Station is fully accessible, and passengers can request assistance at the mobility assistance reception desk.
- Toilets Location: These are located by the entrance to platforms 1-3 There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.
- National key toilets: Yes
- National key toilets location: These are located adjacent to the main public toilets, by the entrance to platforms 1-3.
- Baby changing facilities: Yes
- Hilton London Euston
- The Wesley Euston Hotel
- Travelodge London Central Euston
- Waiting rooms location: Located by the entrance to platforms 16-18
- Mon - Fri: 06:00 - 00:00
- Sat: 06:00 - 23:00
- Sun: 07:00 - 00:00
- Storage sheltered: Yes
- Storage location: On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge
- Storage CCTV: Yes
- Located near the center of the station's main concourse.
- Tube lines: Circle, Hammersmith & City, Metropolitan, Northern (Bank and Charing Cross branches), Victoria
- Overground lines: Watford DC
- Bus lines: 18, 30, 59, 68, 73, 91, 168, 205, 253, 390, N5, N20, N73, N91, N205, N253
- Rail lines: London North Western Railway, London Overground, Avanti West Coast, Caledonian Sleeper
- Location for Rail Replacement Services: Go to Platform 2, there is a gate adjacent to the station from the main road.
- Opening hours: Monday - Friday 06:15 - 20:30 Saturday 06:45 - 19:30 Sunday 08:30 - 17:00
- Type of shops available: Wide range of shops
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: The main entrance is the only entrance that has step free access. There is a lift to take you from the entrance to the station concourse and platform levels. Please note there is no step free access from the Coopers Road entrance to the station.
- Accessible public telephones: Located on main concourse
- Accessible taxis: Accessible taxis are available from the taxi rank outside the main station entrance on Fenchurch Street
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Wheelchairs are always available from Main station reception or from any member of station staff.
- Impaired mobility set down / pick up points available: Yes
- Toilets Location: The toilets are located by the lifts at the left hand side of the Main Entrance to the station. The National key toilets are located by the lifts at the left hand side of the Main Entrance to the station. These toilets can be accessed using a RADAR key or by requesting assistance (using the Station Help Point next to the disabled toilet).
- National key toilets: Yes
- National key toilets location: There is an accessible toilet by the lifts at the left hand side of the main entrance to the station. This can be accessed using a radar key or by requesting assistance using the station help point next to the disabled toilet.
- Baby changing facilities: Yes
- Information available from staff: Yes - from information point
- Helpline Contact: 03457 44 44 22
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
- Onward travel information: Rail replacement buses will stop outside HSBC on Fenchurch Street. Aldgate Bus Station. Details of the buses serving Fenchurch Street and Aldgate area, and the Bus Stops they are using is available here
- Metro: London Underground (Circle Line and District Line) at Tower Hill - 200m from the Tower Hill exit London Underground (Metropolitan Line, Circle Line) at Aldgate - 300m from Fenchurch Place exit. Docklands Light Railway at Tower Gateway - 300m from the Tower Hill exit.
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
- Free, unlimited Wi-Fi in the station.
- Located by the entrance of Platform 9 provided by Excess Baggage Co, open daily from 08:00 until 21:00.
- Type of shops available: Cafes, bars, kiosks, restaurants, delicatessens, confectioners, groceries, food and drink to eat in or take away. clothes, stationery, flowers, photo processing, mobile phones, bureau de change, shoe repairs, key cutting, Pharmacy and prescriptions, optician, fitness, health and beauty services.
- Car Park: Station Car Park
- Caffè Nero
- Starbucks
- The Pasty Shop
- Upper Crust
- Giraffe World Kitchen
- Black Sheep Coffee
- Hotel Chocolat
- Leon
- Pret a Manger
- Wasabi
- & more
- Taxi: The taxi rank is situated on Pancras Road just outside of the station.
- Accessible taxis: Accessible taxis are located at the taxi rank situated on Pancras Road just outside of the station. The taxi rank is located outside the station on Pancras Road. There is a help point at the taxi rank that can be used to request disability assistance. All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair.
- There is step-free access in the whole station to all platforms. There are elevators between the concourse and Mezzanine and London Underground ticket hall.
- Toilets Location: The toilets including accessible toilets are located next to platform 9. There also toilets on the Mezzanine Level.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located next to platform 9 and can be operated by a radar key.
- Baby changing facilities: Yes
- Point A Hotel, London Kings Cross St Pancras
- Premier Inn London Kings Cross Hotel
- St. Pancras Renaissance Hotel London
- Mon - Fri: 05:00 - 01:36
- Sat: 05:00 - 00:36
- Sun: 05:30 - 01:36
- Storage sheltered: Yes
- Storage location: Platforms 1, 8 & 9
- Storage CCTV: Yes
- Located near the main entrance.
- Underground lines: Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan, Victoria
- Bus lines: 10, 17, 30, 45, 46, 59, 63, 73, 91, 205, 214, 259, 390, 476
- Train lines: Thameslink, Grand Central, Hull, London North Eastern, Gatwick Express
- Metro: N/A
- Opening hours: Monday 03:10 - 01:00 Tuesday,Wednesday,Thursday 04:00 - 01:00 Friday,Saturday,Sunday 03:40 - 01:00 Adjacent to Platform 10
- Type of shops available: Wide range of shops
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.
- Accessible taxis: Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours)
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
- Toilets Location: The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.
- National key toilets: Yes
- National key toilets location: Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.
- Baby changing facilities: Yes
- Storage sheltered: Yes
- Storage location: Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance
- Storage CCTV: Yes
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Helpline Contact: 0800 028 28 78
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
- Location for Rail Replacement Services: Replacement transport stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements
- Metro: Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines.
- Opening hours: Monday - Friday 06:30 - 22:10 Saturday 06:30 - 22:10 Sunday 07:30 - 21:40
- Type of shops available: Kiosk News agent Flower stall Hairdresser Dry cleaner Shoe repairer Passport Photo Booth
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step Free Access Category A. Step Free access to all platforms.
- Accessible taxis: If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All ticket machines at this station are accessible with adjustable height displays.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
- Toilets Location: On main concourse area Customers are also advised that the majority of trains have toilet facilities onboard.
- National key toilets: Yes
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets
- Waiting rooms location: Seating areas are located around the station concourse and on the platforms. There is however no dedicated and identifiable waiting room available at Marylebone station.
- Storage sheltered: Yes
- Storage location: Platforms 1, 2 and 3.
- Storage CCTV: Yes
- Information available from staff: Yes - from information point
- Helpline Contact: 03456 005 165 (Option 3 > Option 3)
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
- Location for Rail Replacement Services: At station entrance.
- Metro: Bakerloo Line.
- 24/7
- Free Wi-Fi in the station.
- Luggage lockers are located near the taxi stand beside Platform 11.
- Type of shops available: News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
- Car Park: Station Car Park
- Wasabi
- The Beer House
- Barburrito
- Upper Crust
- The Mad Bishop & Bear (Fullers)
- The Pasty Shop
- Burger King
- Pret a Manger
- The Savanna
- Soboro Bakery
- & more
- Taxi: The taxi deck is situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level to the covered marshalled taxi rank. A queuing system is in operation. There is also a separate collection point for pre-booked taxis and a drop off point
- Accessible taxis: All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
- Wheelchair access, escalators, elevators.
- Toilets Location: Accessible toilets are located on Platforms' 1 and 12. A Changing Places facility is located on Platform 12. There are dedicated breastfeeding rooms / Parent & Baby rooms; within the Ladies toilets on Platform 1 within the public toilets on Platform 12.
- National key toilets: Yes
- National key toilets location: Accessible toilets are located on Platforms 1 and 12.
- Baby changing facilities: Yes
- Hilton London Paddington
- Mercure London Paddington Hotel
- The Pilgrm
- Waiting rooms location: Platform 12
- 24/7
- Storage sheltered: Yes
- Storage location: On platform 8/9 and 10
- Storage CCTV: Yes
- Located near Platform 1.
- Underground lines: Bakerloo Line, Circle Line, District Line, Hammersmith Line
- Bus lines: N7, 23, 27, N27, 36, 205, N205, 332, 7, 46, A1, 18, N18
- Train lines: Great Western Main Line, Heathrow Express
- Metro: Tube Lines.
- Mon - Fri: 05:45 - 22:00
- Sat: 06:00 - 21:00
- Sun: 08:00 - 22:15
- Free, unlimited WiFi is available throughout the station.
- Luggage lockers are located on the lower concourse close to the Eurostar line.
- Car Park: Station Car Park
- The Betjeman Arms
- AMT Coffee
- The Booking Office
- Carluccio’s
- Chop’d
- Greggs
- Taxi: Midland Road: Currently the taxi pick up is located next to Thameslink station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis. Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK.
- Accessible taxis: Accessible taxis can be located on Midland Road and Pancras Road
- Wheelchair access, elevators, escalators, complimentary assistance for passengers with reduced mobility and other needs.
- National key toilets: Yes
- National key toilets location: There are two accessible toilets in this station that are operated by a radar key. One is next to Eurostar arrivals. Toilet attendants are available too.
- Baby changing facilities: Yes
- The Standard
- Kimpton Fitzroy London
- Alhambra Hotel
- Mon - Fri: 05:45 - 22:00
- Sat: 06:00 - 21:00
- Sun: 08:00 - 22:15
- Storage sheltered: Yes
- Storage location: Within car park
- Storage CCTV: Yes
- Located on the lower level in the main hall.
- Subway lines: Circle Line, Hammersmith & City Line, Metropolitan Line, Northern Line, Piccadilly Line, Victoria Line
- Train lines: Overground line, High Speed 1, Eurostar
- Bus lines: 326, 139
- Opening hours: Monday - Sunday 06:30 - 22:00
- Type of shops available: News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
- Car Park: Station Car Park
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Main concourse
- Accessible taxis: Available on request Taxi rank outside main station entrance
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
- Toilets Location: Toilets are situated on the central concourse and adjacent to platform 2. A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities. If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff or contact our control centre on 020 7922 6243 so we can help you gain access.
- National key toilets: Yes
- National key toilets location: Hudson's Place and Central Concourse
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets,
- Storage sheltered: Yes
- Storage location: Car Park Upper Level (Victoria Place), above Gatwick Express.
- Storage CCTV: Yes
- Information available from staff: Yes - from help point
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
- Onward travel information: Victoria Bus Station at Station Front
- Location for Rail Replacement Services: When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances. Check posters and staff for more details.
- Metro: Underground services: Victoria Line, District Line and Circle Line
- Opening hours: Monday - Sunday 24 Hours a Day Tickets bought in advance online or from South Western Railway telesales can be collected at Ticket Office or at Self-Serve Ticket Machines.
- Type of shops available: A wide range of shops including convenience store, supermarket, pharmacy, newsagent, bookseller, clothing, gifts, travel accessories and passport photobooth.
- Car Park: Station Car Park
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There is step free access from the main concourse to all platforms, shops and facilities. Step free exits are exit 1 (Station approach), exit 2 (with a lift to Waterloo Road and lift access to the London Underground Jubilee line), and exit 3 for taxis and onward travel towards the South Bank.
- Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
- Accessible taxis: Accessible taxis are available from the taxi rank on Cab Road / Station Approach
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
- Toilets Location: The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- National key toilets: Yes
- National key toilets location: The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Baby changing facilities: Yes
- Storage sheltered: No
- Storage location: Cycle storage is located outside exit 3 on Station Approach / Cab Road.
- Storage CCTV: Yes
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
- Onward travel information: Waterloo is well connected to London's public transport network. Waterloo Underground station serves the Bakerloo, Jubilee, Northern and Waterloo & City Lines. Plan a journey - Transport for London (tfl.gov.uk) Buses depart from several points around the station. All Transport for London Buses are accessible with step free access and have a dedicated mobility space. Buses from Waterloo (tfl.gov.uk) The station has a dedicated taxi rank for London Black Taxis on the roadway outside exit 3. Santander Hire Bicycles are available from the docking stations outside. Santander Cycles - Transport for London (tfl.gov.uk) Waterloo is within easy walking distance of the South Bank and a number of visitor attractions. Walking - Transport for London (tfl.gov.uk).
- Metro: Waterloo Underground station is served by the Bakerloo, Jubilee, Northern and Waterloo & City Lines. Step free access is available to and from the Jubilee Line. For more information on London Transport accessibility: Plan an accessible journey - Transport for London (tfl.gov.uk).
- Opening hours: Monday - Friday 06:10 - 19:40 Saturday 07:10 - 14:00 Sunday 08:10 - 15:40
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Accessibility Category A. This station has step-free access to all platforms Staff ramp assistance is always available. Accessible seating is available on platforms 3&4
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: Accessible ticket machines are located within the stations ticket hall.
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Staff are available to assist from the first to last train.
- Impaired mobility set down / pick up points available: No
- Toilets Location: An accessible toilet is located within the stations ticket hall on the unpaid side of the ticket barrier. This toilet is operated with a radar key.
- National key toilets: Yes
- National key toilets location: An accessible toilet is located within the stations ticket hall on the unpaid side of the ticket barrier. This toilet is operated with a radar key.
- Baby changing facilities: No
- Storage sheltered: No
- Storage location: Station entrance
- Storage CCTV: No
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: 0343 222 1234
- Passenger Information Systems: Departure screens, Announcements
- Location for Rail Replacement Services: Rail replacement bus services will depart from: Romford Road Bus Stop F for Westbound services Romford Road Bus Stop E for Eastbound services Click here for map
- Opening hours: Monday - Friday 06:30 - 12:55 Saturday 08:30 - 14:30 Sunday Closed
- Car Park: No
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: This is a Category C station: This station does not have step-free access. Assistance Meeting Point is on the bridge outside the ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform.
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
- Waiting rooms location: A heated waiting room is available on platform 4
- Storage sheltered: No
- Storage location: Alongside entrance to station by taxi office
- Storage CCTV: No
- Opening hours: Monday - Friday 06:10 - 12:50 Saturday 07:10 - 13:50 Sunday Closed This station is not continuously staffed please see staffing times for details of when staff are available.
- Car Park: Station Car Park
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to Platform 2 for services away from London via main station entrance on Forest Road. Step free access to Platform 1 for services towards London via side entrance on the junction of Whitehall Lane and Howbury Lane. No step free interchange between platforms. Step access between platforms via Subway.
- Accessible public telephones: Public telephones are not wheelchair accessible
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: platform 2
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: Yes
- Toilets Location: Platform 2- Available during staffing hours
- Baby changing facilities: No
- Waiting rooms location: Heated waiting area in booking hall only available when staff are present
- Storage sheltered: Yes
- Storage CCTV: No
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
- Location for Rail Replacement Services: Whitehall Lane
- Opening hours: Monday - Friday 07:30 - 10:00 Security staff on site outside booking office opening hours.
- Type of shops available: High street shops
- Car Park: No
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Booking office has level access from street. There are steps to/from platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: No
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
- Location for Rail Replacement Services: Use Bus stop W in Belsize Road for northbound services to Watford Junction Use Bus stop Y in Belsize Road for southbound services to Euston
- Metro: Finchley Road and Swiss Cottage stations are both approx 8 mins walk away.
- 6:30 AM - 8:00 PM Monday - Friday
- 7:00 AM - 7:00 PM Saturday
- 8:00 AM - 6:00 PM Sunday
- Free
- Parking is available 24/7 with access from the High Street.
- Number One Thai Restaurant
- Brasserie Vacherin
- Outside the main entrance.
- Ramps, restrooms.
- £0.50
- Holiday Inn London - Sutton
- Travelodge London Sutton
- Premier Inn London Sutton Hotel
- Located in the main concourse
- Enterprise
- Europcar
- Located in the main concourse
- Free
- The station has a main entrance leading to all platforms, with ticket barriers and facilities located in the main concourse.
- Train: Southern and Thameslink services
- Bus: Several local bus routes available
- Opening hours: Monday - Friday 06:10 - 20:00 Saturday 06:10 - 20:05 Sunday 08:10 - 15:45
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: B2 station category. Step free platform interchange requires a 500m journey via the street. Use the Peak Hill Gardens entrance for the northbound platform. Use the Station Approach entrance for the southbound platform.
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
- Storage sheltered: No
- Storage CCTV: Yes
- Location for Rail Replacement Services: Use bus stop F in Kirkdale for buses towards Crystal Palace, East Croydon, Norwood Junction, Sutton and West Croydon Use bus stop E in Kirkdale for buses towards New Cross Gate and London Bridge
- 6:00 AM - 10:00 PM Monday - Sunday
- Free
- Parking is available near the station with limited spaces.
- The Wet Fish Cafe
- The Black Lion
- Outside the main entrance.
- Ramps, restrooms.
- Free for passengers
- The Langorf Hotel
- Holiday Inn Express London - Swiss Cottage
- Quality Hotel Hampstead
- Located near the main entrance
- Located near the main entrance
- Free
- Bus: Several lines available
- London Underground: Jubilee Line at West Hampstead station
- Overground: West Hampstead Overground station nearby
- Car Park: No
- Staff help available: Yes
- Step free access coverage: Yes
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
- Storage sheltered: No
- Storage location: Outside Love Lane entrance
- Storage CCTV: Yes
- Onward travel information: Transport for London buses operate from outside the station
- Location for Rail Replacement Services: Use Bus stop U in High Road for northbound services to Enfield Town/Cheshunt Use Bus stop M in High Road for southbound services to Liverpool Street
- Opening hours: Monday - Friday 06:15 - 22:00 Saturday 06:15 - 22:00 Sunday 07:15 - 21:30
- Car Park: Station Car Park
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step-free category A Station - This station has step-free access to all platforms
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
- Toilets Location: The toilets are located near the bottom of the stairs leading to the District Line platforms. The National key toilets are located at the bottom of the stairs leading to the District Line platforms (Platforms 1 - 4); these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
- National key toilets: Yes
- National key toilets location: To the left handside of the District Line concourse by Platforms 1-4. Toilet is open whilst trains serve the station.
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets
- Waiting rooms location: Platform 5/6, Platform 7/8, Platform 9/10. All waiting rooms are heated. Seating does not comply with the Code of Practice - no armrests.
- Storage sheltered: Yes
- Storage CCTV: Yes
- Information available from staff: Yes - from information point
- Helpline Contact: 0800 5282100
- Location for Rail Replacement Services: To Raynes Park: Alexandra Road (B235) Bus Stop B To Clapham Junction: Alexandra Road (B235) Bus Stop A Terminating services from Raynes Park / Surbiton: Wimbledon Bridge (A219) in front of station
- Opening hours: Monday - Friday 06:40 - 13:25 Saturday Closed Sunday Closed This station is not continuously staffed please see staffing times for details of when staff are available.
- Car Park: No
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform for services away from London. There is no step free access to Platform 1.Step only access to platform 1 for services towards London. Only step access between platforms via station footbridge. No step free interchange between platforms.
- Accessible public telephones: Public telephones are not wheelchair accessible
- Accessible taxis: Accessible taxis are available to book
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: by entrance to platform 1
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
- Toilets Location: Platform 1- Available during staffing hours
- National key toilets: No
- Baby changing facilities: No
- Waiting rooms location: Heated waiting area in booking hall only available when staff are present
- Information available from staff: Yes - from help point
- Helpline Contact: 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Passenger Information Systems: Departure screens, Announcements
- Location for Rail Replacement Services: Frances Street
- Opening hours: Monday - Friday 07:30 - 10:00 Saturday - Sunday Closed
- Car Park: No
- Staff help available: Yes
- Step free access coverage: No
- Step free access note: Step-free access between street and ticket office only. There are steps from the foot of the escalator to/from platform level.
- Accessible ticket machines: There are accessible ticket machines at this station
- Ramp for train access: No
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
- Storage sheltered: No
- Storage CCTV: Yes
- Location for Rail Replacement Services: Use bus stop Y in Lower Road for southbound services to New Cross/New Cross Gate Use bus stop D in Canada Water bus station for northbound services to Dalston Junction/Dalston Kingsland
- Metro: Jubilee Line services available from Canada Water, one stop south.
- 6:00 AM - 11:00 PM Monday - Sunday
- Free
- Parking is available nearby with several options for short and long-term stays.
- Tapa Tapa
- Zero Sette Restaurant
- Outside the main entrance.
- Free for passengers
- Aloft London Excel
- Novotel London Excel
- ibis London Excel Docklands
- Located near the main entrance
- Free
- The station has two main platforms serving the DLR and Elizabeth line, with connections to local bus services.
- DLR: Docklands Light Railway
- Elizabeth line
- Bus: Several lines available
- Car Park: Council Managed Car Park
- Staff help available: No
- Step free access coverage: Yes
- Step free access note: This is a Category A station. Accessible to both platforms - level crossing between platforms
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Ramp for train access: Yes
- Wheelchairs available: No
- Impaired mobility set down / pick up points available: No
- Storage sheltered: Yes
- Storage CCTV: No
- Information available from staff: Yes - from help point
- Helpline Contact: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Passenger Information Systems: Departure screens, Announcements
- Location for Rail Replacement Services: Buses pick up/drop off on Queen Street by station sign
- Opening hours: Monday - Friday 06:25 - 19:30 Saturday 06:25 - 19:30 Sunday 08:30 - 19:30
- Type of shops available: WHSmith newsagent. PhotoMe photo booth.
- Car Park: Short Stay Car Park
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Ticket Office
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: No
- Toilets Location: The toilets are located on the platform. Radar - National Key Scheme
- Baby changing facilities: Yes
- Storage sheltered: No
- Storage CCTV: No
- Information available from staff: Yes - from help point,Yes - from ticket office
- Helpline Contact: Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
- Location for Rail Replacement Services: Buses pick up/drop off from the layby on Riverside Drive, 200 yards from the station entrance
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