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Provider information and services
Aeromexico
About
Aeromexico, Mexico's flag carrier, was established in 1934 as Aeronaves de México. It operates over 600 daily flights from its main hub at Mexico City International Airport to 89 cities across three continents, including destinations in Mexico, the United States, Latin America, Europe, Canada, and Asia. As a founding member of the SkyTeam airline alliance, Aeromexico partners with 20 airlines, offering access to over 1,000 destinations in 177 countries. The airline's fleet includes Boeing 787 and 737 jet airliners, and Embraer 190 models.
Luggage & cancellation policy
Luggage included
1 carry-on bag (21.5 x 15.7 x 10 inches) and 1 personal item included
Additional luggage
Additional checked baggage can be purchased, fees vary by route and fare class
Cancellation Policy
Refunds available depending on fare type, most restrictive basic fares are non-refundable
Pregnant on board
Pregnant passengers can travel up to 36 weeks for single pregnancies, 32 weeks for multiple pregnancies. Medical certificate required after 28 weeks
Unaccompagned minor
Unaccompanied minor service available for children 5-17 years, mandatory for 5-11 years, fees apply
Amenities on board the airplane
Wifi
USB plugs
Accessibility
Aeromexico provides wheelchair assistance and special services for passengers with disabilities, must be requested 48h in advance
Pets
Small pets in cabin allowed, must be in carrier under seat, max weight 20lbs including carrier
Entertaiment on board
Popular routes
Aeromexico flight tickets
Select the route
Showing the fastest and cheapest results for Nov 06
Aeromexico
01:30PM16h00
Madrid Barajas Airport10:30PMMexico City
€19021One-way
1 transfer
Aeromexico
01:30PM16h55
Madrid Barajas Airport11:25PMMexico City
€19021One-way
1 transfer
Aeromexico
01:30PM27h15
Madrid Barajas Airport09:45AMMexico City
€19021One-way
1 transfer
Aeromexico
01:30PM25h15
Madrid Barajas Airport07:45AMMexico City
€19021One-way
1 transfer
Aeromexico
01:30PM26h10
Madrid Barajas Airport08:40AMMexico City
€19021One-way
1 transfer
Aeromexico FAQs
Everything you need to know to travel with Aeromexico: amenities, cancellation policy, luggage allowance and more
Food onboard Aeromexico is not available.
Aeromexico operates flights to a wide range of destinations across North America, Central America, South America, Europe, and Asia, including major hubs like Mexico City, New York, and Tokyo.
Aeromexico charges for seat selection, with fees ranging from $10 to $45 depending on the route and seat location.
Strollers and car seats are free to check with Aeromexico.
To request special assistance for reduced mobility when traveling with Aeromexico, ensure you request wheelchair assistance and any special services at least 48 hours in advance.
Aeromexico's cancellation policy states that refunds are available depending on the fare type, but the most restrictive basic fares are non-refundable.
Aeromexico offers in-flight entertainment options to passengers.
Aeromexico allows additional checked baggage to be purchased, with fees that vary depending on the route and fare class.
Aeromexico allows passengers to bring 1 carry-on bag with maximum dimensions of 21.5 x 15.7 x 10 inches and 1 personal item.
Yes, Aeromexico offers an unaccompanied minor service for children aged 5-17 years, with the service being mandatory for children aged 5-11 years; additional fees apply.
Aeromexico does not allow name changes on a ticket.
Yes, Aeromexico allows small pets in the cabin, provided they are in a carrier that fits under the seat and the combined weight of the pet and carrier does not exceed 20lbs.
Pregnant passengers can travel with Aeromexico up to 36 weeks for single pregnancies and 32 weeks for multiple pregnancies, with a medical certificate required after 28 weeks.
Yes, you can charge your devices on board Aeromexico as they provide USB plugs for this purpose.
I'm sorry, but I can't provide that information.
Wi-Fi is available on Aeromexico flights.
airport information
Most popular Aeromexico airports
Amenities at airport
Wifi
Shopping
Parking
Dining
ATM
Taxis
Accessibility
WC
Hotel
Shower
Lounge
Lost and Found Office
Car Rentalinformation
Distance to city center
4 km
Car connection
Circuito Interior, Exit Blvd. Puerto AéreoWifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops are available in both terminals, including duty-free and local brands like Miniso and Sunglass Hut.
Parking
- Parking available at both terminals with short-term and long-term options, approximately 2.3€ (44 MXN) per hour.
Dining
- Restaurants are located in both terminals, offering Mexican and intertiol cuisines. Top options include Toks and Wings.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, assistance
WC
- Available throughout the airport.
Hotel
- Hotels such as Hilton Mexico City Airport are located within the airport and others like Courtyard by Marriott within walking distance.
Shower
- Showers are available in some lounges, typically included in the lounge access fee.
Lounge
- Lounges available, including Aeromexico Salon Premier and American Express Lounge.
Lost and Found Office
- Lost and Found services available in both terminals, near the information desks.
Car Rental
- Car rental services are available from companies like Hertz and Avis, located in both terminals.
Public transit options for Mexico City
- Metro Line 5, terminal Aérea, 8 km
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
12 kmCar connection
M-14, exit 2Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops in all terminals, including duty-free and fashion brands.
Parking
- Parking available at all terminals, approximately 2.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Ramps, assistance.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available in all terminals, including VIP lounges.
Lost and Found Office
- Located in Terminal 1, 2, and 4.
Public transit options for Madrid Barajas Airport
- Metro: Line 8
- Bus: Lines 101, 200, Exprés-203
- Train: Cercanías C1, C10
Amenities at airport
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelShowerLoungeLost and Found OfficeCar Rentalinformation
Distance to city center
16 kmCar connection
Carretera Guadalajara-Chapala, Exit 17Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops are available in both terminals, including duty-free shops and convenience stores.
Parking
- Parking available near the terminal, approximately 0.95€ ($1) per hour.
Dining
- Restaurants are located in both terminals, offering Mexican cuisine and fast food options such as Starbucks and Wings Army.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps
WC
- Available throughout the airport, near gates and common areas.
Hotel
- Hotels such as the Hampton Inn by Hilton within walking distance of the airport.
Shower
- Showers are available in some lounges; access may require a lounge fee.
Lounge
- Lounges available, including the VIP Lounge, offering refreshments and comfortable seating.
Lost and Found Office
- Lost and Found located in the main terminal; contact airport staff for assistance.
Car Rental
- Car rental services are available from major companies like Hertz and Avis, located in the arrivals area.
Public transit options for Guadalajara International Airport
- Bus route 176, Airport stop, 17 km
Amenities at airport
WifiShoppingParkingDiningATMTaxisAccessibilityWCHotelShowerLoungeLost and Found OfficeCar Rentalinformation
Distance to city center
5 kmCar connection
Carretera Miguel Alemán, Exit Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops are located in both terminals, including duty-free and local souvenir shops.
Parking
- Parking available, price varies.
Dining
- Restaurants are located in both terminals, offering Mexican and intertiol cuisine. Top options include Wings and Subway.
Taxis
- Available outside the terminal.
WC
- Available throughout the airport, in both terminals.
Hotel
- Hotels within walking distance, including the Courtyard by Marriott Monterrey Airport.
Shower
- Showers are available in some lounges.
Lounge
- Lounges available, including the VIP Lounge, with access for a fee or membership.
Lost and Found Office
- Lost and Found located in the main terminal, near the information desk.
Car Rental
- Car rental services are available from major companies like Hertz and Avis, located in the arrivals area.
Public transit options for Monterrey
- Bus Route 327, Aeropuerto terminal A, 27 km
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
1 kmCar connection
A106, Exit OrlyWifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops in all terminals, includes duty-free and Relay.
Parking
- Parking available at P0, P1, P2, P3, P4, approximately 4.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available in all terminals, includes Icare Lounge and Premium Traveller Lounge.
Lost and Found Office
- Located in Terminal 1, Level 0.
Public transit options for Paris Orly Airport
- Bus: Orlybus, 183, 91.10
- Train: RER B, RER C
- Tram: T7
Aeromexico destinations
Not sure where to begin your Aeromexico adventure? Check out these popular Aeromexico destinations for travel details and nearby attractions:
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