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Provider information and services
Southern
About
Southern Rail is a train company based in the United Kingdom. It operates a wide range of services, from high-speed intercity trains to local commuter services. Its trains include the InterCity 125, InterCity 225, and Class 444 and 450. It also offers a variety of ticket types, such as Advance, Off-Peak, and Super Off-Peak. Onboard facilities include free Wi-Fi, power sockets, and a range of food and drink options. The most popular routes for Southern Rail are London to Brighton, London to Southampton, and London to Portsmouth.
Luggage & cancellation policy
Luggage included
2 pieces of luggage and 1 piece of hand luggage
Luggage storage
Overhead racks and luggage areas at the end of carriages
Cancellation Policy
According to ticket type conditions
Refund
Full refund provided
Amenities on board the train
Wifi
Food sold onboard
Trolley service with snacks and drinks
Seat reservation
Seat reservations available for a fee
Toilets
USB plugs
Accessibility
Wheelchair spaces and accessible toilets available
Pets
Small pets in carriers travel free, larger dogs require a ticket
Quiet zone
Popular routes
Southern train tickets
Select the route
Showing the fastest and cheapest results for Nov 27
Southern
05:43PM0h32
Gatwick Airport (GTW)06:15PMLondon Victoria (VIC)
€271One-way
0 transfers
Southern
05:56PM0h32
Gatwick Airport (GTW)06:28PMLondon Victoria (VIC)
€271One-way
0 transfers
Southern
05:13PM0h32
Gatwick Airport (GTW)05:45PMLondon Victoria (VIC)
€271One-way
0 transfers
Southern
05:26PM0h33
Gatwick Airport (GTW)05:59PMLondon Victoria (VIC)
€271One-way
0 transfers
Southern
05:32PM0h34
Gatwick Airport (GTW)06:06PMLondon Victoria (VIC)
€271One-way
0 transfers
Popular Southern routes
London Victoria (VIC) to Gatwick Airport (GTW) train
from €12
Direct trains available
0h31 average duration
10trains per day
Served by
- Thameslink
- Southeastern
- London Public Transportation (3)
- Gatwick Express
- Southern
London to Brighton train
from €10
Direct trains available
1h02 average duration
10trains per day
Served by
- Southern
- Thameslink
- Gatwick Express
London Gatwick Airport to London Victoria (VIC) train
from €11
Direct trains available
0h31 average duration
13trains per day
Served by
- Gatwick Express
- London Public Transportation (3)
- Southern
- Thameslink
London to London Gatwick Airport train
from €11
Direct trains available
0h29 average duration
17trains per day
Served by
- Thameslink
- Southern
- Gatwick Express
London Gatwick Airport to London train
from €10
Direct trains available
0h29 average duration
15trains per day
Served by
- Gatwick Express
- Southern
- Thameslink
Gatwick Airport (GTW) to London Victoria (VIC) train
from €12
Direct trains available
0h31 average duration
11trains per day
Served by
- Gatwick Express
- London Public Transportation (3)
- Thameslink
- Southern
Eastbourne to London train
from €10
Direct trains available
1h28 average duration
9trains per day
Served by
- Thameslink
- Southeastern
- Southern
London Victoria (VIC) to London Gatwick Airport train
from €11
Direct trains available
0h31 average duration
13trains per day
Served by
- Southeastern
- Southern
- Gatwick Express
- Thameslink
London to Eastbourne train
from €12
Direct trains available
1h19 average duration
6trains per day
Served by
- Southern
- Thameslink
- Gatwick Express
- Southeastern
Brighton to London train
from €8
Direct trains available
1h01 average duration
13trains per day
Served by
- Thameslink
- Southern
- Gatwick Express
Southern FAQs
Everything you need to know to travel with Southern: amenities, cancellation policy, luggage allowance and more
Southern operates train services in the southern region of the UK, including destinations such as London, Brighton, and Gatwick Airport.
Trains operated by Southern are equipped with wheelchair spaces and accessible toilets, enhancing accessibility for passengers with reduced mobility.
You can cancel your train with Southern according to ticket type conditions.
For Southern, there is no formal check-in process; passengers simply board with a valid ticket.
Yes, if you miss your connection due to a delay, Southern does provide compensation.
Refund or compensation processing with Southern typically takes 2-3 weeks, noting that Advance tickets are non-refundable, whereas Anytime tickets are refundable.
You must submit your compensation request to Southern as soon as possible; while refunds are not available for Advance tickets, Anytime tickets are refundable and the processing time is typically 2-3 weeks.
If your train with Southern is delayed, you may be eligible for compensation for the delay, ensuring you receive reimbursement for any inconvenience caused.
For train delays above 120 minutes, Southern offers compensation equivalent to 50% of the fare.
For a train delay between 60 to 119 minutes with Southern, passengers are entitled to a compensation of 25% of the fare.
Southern trains typically depart from stations across southern England, including major hubs like London Victoria and Brighton.
On Southern trains, you can store your luggage in overhead racks and luggage areas located at the end of carriages, accommodating up to 2 pieces of luggage and 1 piece of hand luggage.
Southern does not operate overnight trains as night journeys are not available.
You do not need to bring a passport when traveling with Southern within the UK, as it is not required for domestic rail travel.
Small pets in carriers can travel for free on Southern trains, while larger dogs require a ticket.
If your train is canceled with Southern, a full refund is provided.
Southern offers refundable tickets primarily on their Anytime and Off-Peak fare options, allowing passengers to cancel or change their travel plans with ease, subject to their terms and conditions.
Southern trains are equipped with USB plug sockets.
Southern does not offer the service of purchasing subway tickets onboard its trains, as buying subway tickets onboard is not available.
Southern does not offer compensation for delays caused by weather or strikes.
Yes, Southern trains offer onboard WiFi for passengers to use during their journey.
Southern trains offer quiet zones for a more peaceful travel environment.
station information and services
Most popular Southern train stations
Amenities at train station
Wifi
Shopping
Parking
Dining
ATM
Accessibility
WC
Hotel
Lost and Found Office
Ticket Office
Bike Parking
Bike Rental
Information Deskinformation
Ticket Office Hours
- Opening hours: Monday - Sunday 06:30 - 22:00
Distance to city center
1 kmShopping
- Type of shops available: News agent Flower stall Hairdresser Shoe repairer Wide range of shops Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Parking
- Car Park: Station Car Park
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: There is step free access at London Victoria Rail Station to the Victoria Line on the Underground. This can be accessed via the Cardinal Place entrance to the underground.
- Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
- Accessible public telephones: Main concourse
- Accessible taxis: Available on request Taxi rank outside main station entrance
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday - Sunday 24 Hours a Day
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: Toilets are situated on the central concourse and adjacent to platform 2. A changing place facility is available for use by disabled passengers in London Victoria. The space has a height-adjustable adult-sized changing bench, hoist, extra wide rolls of paper, and non-slip floors. The space is located on the central concourse in the main toilet facilities. If you, or a passenger you are accompanying, requires use of the changing place room, please speak to a member of staff or contact our control centre on 020 7922 6243 so we can help you gain access.
- National key toilets: Yes
- National key toilets location: Hudson's Place and Central Concourse
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets,
Bike Parking
- Storage sheltered: Yes
- Storage location: Car Park Upper Level (Victoria Place), above Gatwick Express.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Victoria
- Onward travel information: Victoria Bus Station at Station Front
- Location for Rail Replacement Services: When weekend engineering dictate that replacement bus services will operate, these will usually depart from the immediate Station front/Terminus Place. Travel from London Victoria is usually conveyed by London Buses in these instances. Check posters and staff for more details.
- Metro: Underground services: Victoria Line, District Line and Circle Line
Amenities at train station
Wifi
LockersParkingDiningATM
TaxisAccessibilityWCHotel
LoungeLost and Found OfficeTicket OfficeBike Parking
Car RentalInformation Deskinformation
Ticket Office Hours
- 24/7
Wifi
- Free Wi-Fi in the station.
Lockers
- Provided by Excess Baggage Co located in the North Terminal, open daily from 06:00 until 18:00.
Parking
- Car Park: Airport Car Park
Dining
- Costa Coffee
- KFC
- McDonald's
Taxis
- Taxi: Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex
Accessibility
- Escalators, elevators, induction loop, accessible ticket machines, impaired mobility set down, wheelchair ramp for train access, accessible toilets, accessible booking office.
WC
- Toilets Location: Platforms 1 and 2
- National key toilets: Yes
- Baby changing facilities: Yes
Hotel
- Hilton London Gatwick Airport
- Travelodge Gatwick Airport Central
- Premier Inn London Gatwick Airport (North Terminal)
Lounge
- Waiting rooms location: Heated waiting areas are available on platforms
Ticket Office
- 24/7
Car Rental
- Car hire: Yes, various companies operate from both North and South airport terminals, 200 yards from the station.
Information Desk
- Located inside the main terminal.
Public transit options for Gatwick Airport
- Bus lines: GH1, 17, 18
- Train lines: Thameslink, Brighton Main Line, Gatwick Express, Redhill Line, Mainline East, Mainline West
- Onward travel information: Available from airport.
- Location for Rail Replacement Services: The upper level of the bus station
Amenities at train station
WifiLockersParkingDiningATMTaxisAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingCar RentalInformation Desk
Luggage Cartsinformation
Ticket Office Hours
- 6:00 AM - 10:00 PM Monday - Sunday
Number of platforms
8Wifi
- Free
Parking
- The car park is open 24/7. Access via Stroudley Road.
Dining
- The Grand Central
- The Cyclist
Taxis
- Outside the main entrance.
Accessibility
- Elevators, ramps, restrooms.
WC
- £0.50
Hotel
- Jurys Inn Brighton
- Ibis Brighton City Centre
- My Brighton Hotel
Lost and Found Office
- Located in the main concourse
Car Rental
- Enterprise
- Europcar
Information Desk
- Located in the main concourse
Luggage Carts
- Free
Station Plan
- Hall 1: main entrance, platform 1-8 for trains to London, Gatwick, and the south coast
- Hall 2: ticket office and waiting area
Public transit options for Brighton
- Bus: Several lines available
- Train: Southern and Thameslink services
Amenities at train station
WifiShoppingParkingDiningATMAccessibilityWCHotelLost and Found OfficeTicket OfficeBike ParkingBike RentalInformation Deskinformation
Ticket Office Hours
- Opening hours: Monday - Friday 04:45 - 01:00 Saturday 04:45 - 01:00 Sunday 05:25 - 01:00 Ticket office is located on the lower level concourse.
Distance to city center
2 kmShopping
- Type of shops available: Various shops, cafes and restaurants
Parking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: All platforms can be accessed by lift
- Accessible taxis: Taxis with ramps. There is usually one available on the rank, but if not one can be ordered through taxi drivers or by phoning Computer Cabs and specifying a taxi equipped to take wheelchairs. Tel 020 7432 1404
- Accessible ticket machines: There are no accessible ticket machines at this station
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Wheelchairs available open hours: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 04:00 - 00:45 Sunday 06:00 - 00:45
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets can be located on the lower concourse. A Changing Place facility is available for use by disabled passengers in London Bridge. The space has a height-adjustable adult-sized changing bench, hoist, shower facility, extra wide rolls of paper, and non-slip floors. The facility is located on the on the upper concourse and can be accessed from an accessible lift on the lower concourse, at street level or via a lift on the London Underground. If you, or a passenger you are accompanying, requires use of the Changing Place room, please speak to a member of staff, contact our control centre on 02072341108 or press one of our assistance help points throughout the station so we can help you gain access. Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets and are usually more spacious, fitted with advanced equipment and provide the user with a private, comfortable and hygienic space.
- National key toilets: Yes
- Baby changing facilities: Yes
- Baby changing facilities location: Female toilets,Male toilets
Bike Parking
- Storage sheltered: Yes
- Storage location: Located in Station Approach.
- Storage CCTV: Yes
Information Desk
- Information available from staff: Yes - from help point,Yes - from information point,Yes - from ticket office
- Passenger Information Systems: Departure screens, Announcements, Arrival screens
Public transit options for London Bridge
- Onward travel information: The Bus Station is located directly outside the main entrance at upper level. There are also bus stops outside on Tooley Street. For further information on buses, a bus information kiosk is also located outside the main doors of the station at upper level.
- Location for Rail Replacement Services: Rail replacement bus services are usually found outside the front of the station. However this is sometimes subject to change. Please check engineering posters or consult a member of staff.
- Metro: For North and North East Kent and South East London
Amenities at train station
ShoppingParkingDiningATMTaxisAccessibilityWCHotelLoungeLost and Found OfficeTicket OfficeBike ParkingBike Rentalinformation
Ticket Office Hours
- Opening hours: Monday - Friday 06:15 - 21:30 Saturday 06:15 - 21:30 Sunday 07:15 - 21:30
Distance to city center
5 kmParking
- Car Park: No
Accessibility
- Staff help available: Yes
- Step free access coverage: Yes
- Step free access note: Step free access available through Brighton Yard entrance to all platforms via lifts. Step free access available through Grant Road entrance to platform 1 and 2 via lifts
- Accessible ticket machines: There are accessible ticket machines at this station
- Accessible ticket machines note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible toilets: Yes
- Ramp for train access: Yes
- Wheelchairs available: Yes
- Impaired mobility set down / pick up points available: Yes
WC
- Toilets Location: The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
- National key toilets: Yes
- Baby changing facilities: Yes
Lounge
- Waiting rooms location: Waiting rooms are on platforms 1, 9/10 and 13/14
Bike Parking
- Storage sheltered: Yes
- Storage location: Brighton Yard side of the station.
- Storage CCTV: Yes
Public transit options for Clapham Junction
- Location for Rail Replacement Services: Through services: Grant Road Bus Stop A All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C Arrivals via Wandsworth Town: Grant Road Bus Stop R
Southern destinations
Not sure where to begin your Southern adventure? Check out these popular Southern destinations for travel details and nearby attractions:
Other train journeys you might be interested in
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