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Provider information and services
Austrian Airlines
About
Austrian Airlines is the flag carrier of Austria and a member of the Lufthansa Group, offering flights across Europe and to long-haul destinations in Asia, North America, and beyond. Operating primarily from Vienna International Airport, Austrian combines efficiency with warm hospitality. Economy Class passengers enjoy comfort, onboard entertainment, and meals, while Business Class offers spacious seating, fine dining inspired by Austrian cuisine, and lounge access. With a reputation for quality service and reliable connections, Austrian Airlines is a trusted choice for travelers worldwide
Luggage & cancellation policy
Luggage included
1 carry-on bag (max. 8kg, 55x40x23cm) and 1 personal item (40x30x10cm) included in Economy
Additional luggage
Additional baggage can be purchased online or at the airport. Fees vary by route.
Cancellation Policy
Refund depends on ticket type - Light fares non-refundable, Classic and Flex fares refundable with fee.
Pregnant on board
Pregnant women can travel until end of 36th week (32nd week for multiple pregnancies). Medical certificate required after 28th week.
Unaccompagned minor
Unaccompanied minor service available for children aged 5-11 (mandatory) and 12-17 (optional). Must be booked at least 48 hours in advance.
Amenities on board the airplane
Wifi
Food sold onboard
USB plugs
Accessibility
Austrian Airlines provides assistance for passengers with reduced mobility. Pre-notification required 48 hours before departure.
Pets
Small pets in cabin, max 8kg including transport container. Larger animals in cargo hold.
Entertaiment on board
Austrian Airlines FAQs
Everything you need to know to travel with Austrian Airlines: amenities, cancellation policy, luggage allowance and more
Austrian Airlines operates flights to various destinations across Europe, Asia, North America, and Africa, connecting major cities like Vienna, New York, Bangkok, and Cairo.
Austrian Airlines charges for seat selection, with fees ranging from €10-25 for European flights and €15-45 for intercontinental flights in Economy Class.
Strollers and car seats can be checked free of charge when flying with Austrian Airlines.
For special assistance due to reduced mobility with Austrian Airlines, passengers are required to notify the airline 48 hours before departure.
Austrian Airlines' cancellation policy states that refunds depend on the ticket type: Light fares are non-refundable, while Classic and Flex fares are refundable with a fee.
Austrian Airlines offers in-flight entertainment options on their flights.
Overweight or oversized baggage fees with Austrian Airlines can be managed by purchasing additional baggage online or at the airport, with fees that vary by route.
Austrian Airlines allows 1 carry-on bag with a maximum weight of 8kg and dimensions of 55x40x23cm, along with 1 personal item measuring 40x30x10cm for Economy class passengers.
Austrian Airlines offers an unaccompanied minor service for children aged 5-11, which is mandatory, and for those aged 12-17, it is optional. This service must be booked at least 48 hours in advance.
Austrian Airlines does not allow name changes on a ticket.
You can bring small pets onboard Austrian Airlines in the cabin if they weigh no more than 8kg, including the transport container; larger animals must travel in the cargo hold.
Pregnant women can travel with Austrian Airlines until the end of the 36th week of pregnancy, or until the 32nd week for multiple pregnancies, and a medical certificate is required after the 28th week.
Yes, you can charge your devices on board Austrian Airlines as they provide USB plugs for passengers.
Austrian Airlines generally allows passengers to bring sports equipment and musical instruments, but it is recommended to check their specific policies and notify them in advance to ensure compliance with size and weight regulations.
Yes, Wi-Fi is available on Austrian Airlines flights, as indicated by the information provided.
airport information
Most popular Austrian Airlines airports
Amenities at airport
Wifi
Shopping
Parking
ATM
Taxis
Accessibility
WC
Shower
Lounge
Lost and Found Officeinformation
Distance to city center
7 km
Car connection
A4, Exit Flughafen Wien-SchwechatWifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops are available, including duty-free in Terminal 2 and fashion stores like \Heinemann Duty Free.\.
Parking
- Parking available near the terminals, approximately 4.9€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps, assistance.
WC
- Available throughout the airport, including accessible facilities.
Shower
- Yes
Lounge
- Lounges available, including the Sky Lounge in Terminal 3.
Lost and Found Office
- Located in the arrivals area of Terminal 1.
Public transit options for Vienna International Airport
- Bus: VAL 1, VAL 2, 1187
- Train: S7, Railjet
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
4 kmCar connection
A1, Exit 6Wifi
- Free Wi-Fi available throughout the airport; premium high-speed access is also offered.
Shopping
- Shops are available in all terminals, including duty-free and luxury brands like \Hermès\ and \Lacoste.\.
Parking
- Parking available in multiple lots, including short-term and long-term options, approximately 4.5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including Air France Lounge and Star Alliance Lounge, offering amenities like food, drinks, and showers.
Lost and Found Office
- Located in each terminal, items can be reported and claimed online.
Public transit options for Paris Charles de Gaulle Airport
- RER B
- Bus 350
- Bus 351
- Roissybus
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
6 kmCar connection
A92, exit Flughafen MünchenWifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops are available in both terminals, including duty-free and luxury brands like Hermès and Montblanc.
Parking
- Parking available with options for short-term and long-term parking, approximately 5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, assistance.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available, including Lufthansa and Air France lounges.
Lost and Found Office
- Located in Terminal 1, Module D, Level 03.
Public transit options for Munich Airport
- Buses: 635, 512, 635
- Train: S1, S8
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
27 kmCar connection
Bang Na-Trat Road, Exit 15Wifi
- Free Wi-Fi available throughout the airport for up to 2 hours.
Shopping
- Shops are located in both the public and transit areas, including duty-free shops and local brands.
Parking
- Parking available in the airport's parking building, approximately 0.65€ (25 THB) per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport, including accessible facilities.
Shower
- Yes
Lounge
- Lounges available, including the Miracle Lounge and Thai Airways Royal Orchid Lounge.
Lost and Found Office
- Located on Level 4 of the terminal.
Public transit options for Suvarnabhumi Airport
- Bus: 549, 550, 551
- Train: Airport Rail Link
Amenities at airport
WifiShoppingParkingATMTaxisAccessibilityWCShowerLoungeLost and Found Officeinformation
Distance to city center
2 kmCar connection
A113, Exit 8Wifi
- Free Wi-Fi available throughout the airport.
Shopping
- Shops in Terminal 1, including duty-free and fashion stores.
Parking
- Parking available near terminals, approximately 5€ per hour.
Taxis
- Available outside the terminal.
Accessibility
- Elevators, ramps.
WC
- Available throughout the airport.
Shower
- Yes
Lounge
- Lounges available in Terminal 1, including Lufthansa Lounge.
Lost and Found Office
- In Terminal 1, Level U1.
Public transit options for Berlin Brandenburg Airport
- Bus: X7, X71, 163, 164, 171, 744
- Train: FEX, RE7, RB14
- Metro: U7
Austrian Airlines destinations
Not sure where to begin your Austrian Airlines adventure? Check out these popular Austrian Airlines destinations for travel details and nearby attractions:
Other flight journeys you might be interested in
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